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Custom eLearning Solutions for a Post Covid19 Workforce

Infopro Learning

The business’s adopted new digital practices to adapt to the changes brought on by the pandemic. Forward-thinking organizations are now developing new custom eLearning solutions that build business resilience in preparation for the post Covid19 workforce. Custom eLearning Development Solutions for Modern Learners.

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Custom eLearning Solutions for 2021: Mobile Enabled Learning

Infopro Learning

Many of the strategies businesses adopted to adjust and survive produced excellent results changing their views and plans on the best way to move forward as restrictions begin to lift. The accelerated digital transformation took off, and custom eLearning development helped meet modern business needs, but these needs are still changing.

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Enterprise Software Adoption – Best Practices for 2021

Infopro Learning

Providing your organizations with high-quality, comprehensive software adoption training is one the most effective ways you can increase adoption rates. We have shared the top software adoption best practices for 2021 and beyond. Develop a Remote-Friendly Adoption Strategy. Develop a Remote-Friendly Adoption Strategy.

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Software Adoption Tips for A Successful Digital Transformation

Infopro Learning

Digital transformation significantly accelerated in 2020 as businesses adapted to meet customer needs after the outbreak of Covid19. The rate of software adoption has not slowed down this year and will continue in the future. Five Tips For Successful Software Adoption. Announce the Change and Available Resources.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success.

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How to Use Employee Training to Increase Software Adoption Rates

Infopro Learning

In the past year businesses have had to make drastic shifts in the ways that they interact with both employees and customers. Business leaders are having to adopt new software to keep up with these changes. High rates of enterprise software adoption is needed for success. Approaching Software Adoption as a Learning Journey.

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Customer Service Training Mistakes to Avoid

Infopro Learning

Customer experiences have a significant impact on factors that directly affect revenue. They influence purchasing decisions, customer loyalty, and brand perception. It was recently found that improvements in customer experiences can lead to as much as a $1 billion increase over three years (1). Infrequent Content Updates.

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Expert Insights: Your 2023 Guide to EX, CX, and Technology

Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

Adoption and innovation are swift and ongoing. These challenges include the retirement of the baby boomer generation, low unemployment, the recession, and consumer trends that call for proactive customer engagement. The impact these trends will have on customer experience and employee experience.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. Combatting low adoption rates and data quality. It’s no secret, only 13% of salespeople are satisfied with their CRM.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.