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What are the Organizational Limits to Analytics in SCRM?

Skilful Minds

Consequently, we now see social media monitoring companies merging with text analytics companies to bundle their service offerings to fine tune their ability to monitor a customer's activity and online influence, tracking that information to the workflows of marketing, sales, customer support, or operations in near real time.

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Interesting Information via eLearning Learning

Tony Karrer

As an example, I can see that eLearning 2.0 relates closely to the concepts Learning 2.0 , eLearning Tools , Corporate eLearning , Personal Learning , and Enterprise 2.0 ; the Tools Odeo , CollectiveX , Bea Pages , Apache Roller , and Dogear ; and the Companies NexLearn , Awareness Networks , Element K , and Mzinga.

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Internal Comms Taking the Informal Social Learning Torch

The Simple Shift

I made this realization at SwoopChat today (a Swoop Analytics users event) where I was delighted by the numerous internal comms people I met and listened to. Social learning is alive and well. Especially in the informal sense but formal social still needs encouragement.

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Top 113 eLearning Posts and 28 Hottest Topics for 2010

eLearning Learning Posts

The Org Structure of Enterprise 2.0 - trainingwreck , April 18, 2010. A framework for social learning in the enterprise - Learning and Working on the Web , February 24, 2010. Is Google Analytics the new LMS?! Culture Change or Enterprise 2.0 Anatomy of a PLE - Learning with e’s , July 11, 2010.

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Top 70 eLearning Posts for June and Hot Topics including iPad and Mobile Learning

eLearning Learning Posts

What I learned this week at the Enterprise 2.0 Conference in Boston - Adventures in Corporate Education , June 17, 2010 This week I attended the Enterprise 2.0 If I Were CEO, I’d Mandate Enterprise 2.0 - trainingwreck , June 5, 2010 The title doesn’t sound very 2.0-esque, Enterprise 2.0.

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Top 60 eLearning Posts for October 2010

eLearning Learning Posts

Waiting For SuperExecutive: Why Executives Should Get on the Enterprise 2.0 That stated, the following thoughts entitled “Waiting for Superexecutive” is a call to action for executives to get on the Enterprise 2.0 Your Enterprise 2.0 Analytics (16). Bless you ‘drjeff’. Antiquated. Slides (52).

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Books, Sites and Interesting Tidbits - A Tab-Clearning Bonanza

Mark Oehlert

How Are Enterprise 2.0 Vendors Pitching Web 2.0? Using Wordle to Find Out : I love the idea of Wordle as an analytical tool. E20 Portal: Everything Enterprise 2.0. ETech: Emerging Technology Conference : I keep looking for all the great learning presentations.