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The Customer Education Experts Directory

learnWorlds

LinkedIn Groups. LinkedIn: [link]. Co-host the podcast “CELab: The Customer Education Lab,” released bi-weekly on Apple, Google, Spotify, Stitcher and more. LinkedIn: [link]. Accolades: Worked for LinkedIn, Box, and AppDirect. Led many successful projects for LinkedIn and other companies.

Expert 52
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How to Easily Create Powerful Customer Education

Spark Your Interest

That is needed for a Charity educating people on health or social issues. As well as for Apple educating its customers on the latest features of its iPhone. Customer education pre-purchase takes many forms and often includes the following: Blog posts, e-books, and podcasts – direct to a customers inbox. Find a mentor.

Education 220
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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Customers, employees, and partners watched more than 1,200 hours of Avaya Mentor videos per month, which equates to about 11 full-time support employees. Knerr has also partnered with the Avaya product documentation teams to include references to the Avaya Mentor program directly in the user documentation. The Results.

YouTube 75
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Learning Thursday #5: Overcome Your Blended Learning Phobia

Adobe Captivate

Learning Thursday is a blog series that features a new L&D article every other week along with discussion points. I wrote this week’s article for InSync Training’s “ 50 Modern Blended Learning Blogs ” series. Are there quick reference guides or internal communications you can repurpose into learning?

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Hybrid Workplace – Will ILT become a relic?

eLearning 24-7

Before diving into this topic and then seeing all the folks rant on LinkedIn about how ILT is great, will survive, e-learning is awful, and the moon is definitely made of cheese, I wanted to let folks know (who are not aware), that I have a podcast! Other podcasts, will be on topics not presented on the blog. Oh, the delight.

ILT 67
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Degreed vs EdCast TXP vs Fuse – Battle 2.0

eLearning 24-7

One blog post. Fuse uses a machine-learning algorithm (referred to as A.I.) The recommendations use the machine learning algorithm (which all vendors refer to as A.I.). Many systems, like LinkedIn Learning, lists video and courses – which are videos and is a peeve of mine. Three systems. Some Ground Rules.

Metrics 95
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6 Tips for Transitioning Teachers: A TLDC Event Recap

Scissortail's Learning Nest

My advice is to closely review the job descriptions for the jobs you are applying to and become familiar with the terms they reference. Follow or connect with L&D professionals on LinkedIn and join L&D communities. One of the questions I see from transitioning teachers over and over is “How can I find a mentor?”

Tips 72