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As well as for Apple educating its customers on the latest features of its iPhone. Webinars and video tutorials to build a stronger rapport. Video tutorials and recorded screen-captures to share step-by-step instructions for complex services or products. Product/Service Tutorials. Tutorials are often video demonstrations.
The problem was that he was tasked with creating training videos and video tutorials in a very short amount of time. Customers, employees, and partners watched more than 1,200 hours of Avaya Mentor videos per month, which equates to about 11 full-time support employees. And he wasn’t a professional content creator or videographer.
Immediately, I was directed to my own dedicated area of the LMS and presented with friendly “getting started” video tutorials to learn about key concepts and features before giving them a try. In each of the four areas, tutorials guide the way. In each of the four areas, tutorials guide the way. Ease of use.
In the beginning, what I recommend every course creator start with, if you’re watching this on YouTube, you can see me holding up, I have an iPhone so these are the Apple earbuds. Did you have a checklist that you were referring to or did you just make it up as you went along? Did you have a mentor? Chris: I had nothing.
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