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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers. Final Thoughts.

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The Art of Storytelling in Corporate Training

Clarity Consultants

In this article, well explore why works, how to use it effectively, and tools to bring it to life in your eLearning initiatives. In the enhanced training program, Clarity Consultants utilized advanced analytics to tailor the training content to the real operational needs of the environmental services corporation.

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Custom eLearning Course Development: From Concept to Completion

Ninja Tropic

This article delves into the process of custom eLearning course development, providing practical insights from concept to completion. Consider factors such as content relevance, scalability, user engagement, and support services. Topics What Is New Hire Time to Productivity? Q: What is Custom Course Creation?

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Instructional Design Hourly Rates and Salary

Experiencing eLearning

article is now 10+ years old, but the idea of ranges of rates for different activities is still relevant. Richard Watson’s How to Become an eLearning Freelancer site has numerous articles and resources, including a quick calculator to get a rough hourly rate. Check out my portfolio and the services I provide.

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Why Enterprises Are Choosing Outsourced Training Providers

Infopro Learning

A managed-services expert can bring in the right consultants to deliver – or teach employees how to offer – a new training course when niche experience is required. In this article, we will take a close look at why enterprises are opting for outsourced training providers: 1. Sometimes, you need a specialized set of skills.

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8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

Infopro Learning

In this article, I’ll highlight the 8 things to consider when hiring your next eLearning outsourcing partner. Of course, popular eLearning service providers are probably juggling multiple eLearning projects at once. You are hiring the eLearning outsourcing provider to perform services and create online training content.

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Workshop Pricing, Tools, Volunteering: ID Links 7/5/22

Experiencing eLearning

This article has pricing breakdowns for three different workshops, including one virtual one. This article walks through some of the different factors in determining pricing for a training workshop. There are no general regulations that permit volunteering of services to an employer in the private sector. Workshop pricing.