Remove Attitudes Remove Blog Remove Reputation
article thumbnail

eLearning Trends for 2015: Here to Stay or Go Away?

Association eLearning

In an excerpt from Effects of Achievement Motivation on Behavior , author Rabideau explains the motives behind gamification: People’s achievement goals affect their achievement-related attitudes and behaviors. Two different types of achievement-related attitudes include task-involvement and ego-involvement. Send via Email.

article thumbnail

Top Customer Service Skills Every Employee Should Have

Infopro Learning

A negative customer experience can greatly impact a business, leading to significant financial losses and damage to its reputation. Positive Attitude and Professionalism A positive attitude is contagious and can significantly impact the customer service experience. It’s important to keep learning and improving.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Games Teach!

Kapp Notes

As the The Gamification of Learning and Instruction Blog Book Tour has been underway, another interesting discussion has been occurring in the learning blogosphere. math, attitudes, electronics, and economics)…(p.6) It was sparked by Ruth Clark’s article “ Why Games Don’t Teach. ” Christy Tucker addresses the question in her post.

Teach 270
article thumbnail

7 Proven Techniques for Keeping Your E-Learning Customers Happy - The Rapid eLearning Blog

Rapid eLearning

The Rapid Elearning Blog. The best way to manage your customer relationship is to earn a reputation for doing a good job. The card states, "Always maintain a ’service-first’ attitude. Earn a reputation for having all of your stuff in order. Thanks for producing such a great Blog, DB. 29 comments.

article thumbnail

Games Teach!

Kapp Notes

As the The Gamification of Learning and Instruction Blog Book Tour has been underway, another interesting discussion has been occurring in the learning blogosphere. math, attitudes, electronics, and economics)…(p.6) It was sparked by Ruth Clark’s article “ Why Games Don’t Teach. ” Christy Tucker addresses the question in her post.

Teach 239
article thumbnail

Deliberately Developmental Organizations

The Performance Improvement Blog

They write: To an extent that we ourselves are only beginning to appreciate, most people at work, even in high-performing organizations, divert considerable energy every day to a second job that no one has hired them to do: preserving their reputations, putting their best selves forward, and hiding their inadequacies from others and themselves.

article thumbnail

How to Manage Temporary Employees

The Performance Improvement Blog

And if they are customer-facing, then they are shaping customer attitudes toward the company. When they go elsewhere, they take the goodwill and learning with them which is good for the community and good for the reputation of the organization. The work they do is often critical to the success of the organization.