Spark Your Interest

NOVEMBER 7, 2020

Where does your customer training journey begin ? After a customer has purchased your product? And what customer resources do you include in your program? And produce a few high-quality customer training resources to inspire your user? What is Customer Training? Why is Customer Training Important? .

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Miro Custom Authoring Tools Case Study 173

learnWorlds

NOVEMBER 22, 2024

Customer onboarding is an integral part of the customer journey and is key to establishing a long-term, successful relationship between businesses and their clients. A Learning Management System (LMS) offering specialized tools for effective customer training and engagement can help you streamline and optimize this process.

Authoring Tools 52

Authoring Tools Custom White Label Diversity Training 52

Infopro Learning

NOVEMBER 7, 2017

In this article, I’ll share 8 tips to help your sales employees seal the deal and improve customer satisfaction. Sales employees require a broad range of skill sets to address customer needs and persuade them to purchase. Replicate customers and situations that your sales staff may encounter in the workplace.

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TechSmith Camtasia

MAY 5, 2021

Are you educating your customers effectively? Video tutorials, blogs, and technical documentation are just some of the different ways you can provide users of your product with the help they need to be successful. But truly empowering your customers goes beyond the material you provide.

TechSmith 98

TechSmith Lesson Education Custom 98

Paradiso

JULY 3, 2024

In the rapidly evolving digital landscape of 2024, customer onboarding software has become a critical tool for businesses seeking to streamline their client integration processes. These solutions offer an efficient, user-friendly way to onboard new customers, ensuring they get the most out of products or services from day one.

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Software Custom LMS Tutorial 91

Docebo

MAY 13, 2016

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Use branching scenarios to improve customer interactions.

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learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Education Custom Program 131

IT Training Department Blog

JANUARY 30, 2024

There are tools available that make creating software tutorials easy and quick; the problem is that their quality is lacking. It’s easy to think corporate technical training involves grabbing a tool like Stepsy or iorad and making many software tutorials. Watch the demo software tutorial on the iorad home page.

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Dynamic Pixel

AUGUST 30, 2022

Reasons Employees do not listen during training sessions: Some reasons why training courses appeal to professionals are that they are customized, have quality content, and offer the ability to quickly create and update lifelong learning materials. Other companies focus on developing eLearning content, such as course materials or tutorials. .

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Companies Education LMS Services 52

Paradiso

FEBRUARY 10, 2025

Employee cybersecurity training ensures that confidential company data, customer information, and intellectual property remain secure. Customizing content based on job roles ensures that employees receive relevant information. Reduce Human Error Human error is one of the leading causes of cyber incidents.

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HIPAA Training Simulations Compliance Training Program 91

LearnDash

MAY 19, 2022

Those reasons are: Content creators have recognized that not only do platforms not have their best interests in mind but changes in user behavior can greatly affect whether certain platforms will remain profitable. Additionally, according to MediaKix , how-to/tutorial style videos are among the three most popular video types on YouTube.

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Infopro Learning

SEPTEMBER 19, 2023

Through interactive modules, video tutorials, and online quizzes, employees can learn at their own pace, anytime and anywhere, ensuring continuous development and knowledge retention. They observe, imitate, and model the behavior of others to learn new things. Integrated into daily routines with mobile devices.

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Methods Blended Learning Simulations Training 221

TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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Custom Education Content TechSmith 92

Infopro Learning

SEPTEMBER 8, 2023

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. Companies have already started experimenting with ChatGPT and generative AI to a known body of content and generating a course outline, module content, tutorials, quizzes and assessments within seconds.

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Roles Case Study Virtual World Simulations 221

TalentLMS

JANUARY 4, 2017

Are your online tutorials looking a bit drab? In this article, we’ll share 8 tips to jazz up your online tutorials in eLearning, regardless of your eLearning budget. How To Jazz Up Your Online Tutorials In eLearning. Online tutorials simplify complex tasks and topics. Are you trying to reinforce a learning behavior?

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Tutorial Compliance Training Tips Online 70

Paradiso

JUNE 14, 2022

SaaS Customer Training Platform – Prevent Customer Churn. Every year, the average SaaS company changes about 30% of its tech stack, ensuring that some customers leave software-as-a-service (SaaS) companies. As a result, customer churn rates for early-stage companies may be significantly higher, as high as 15% or more.

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Compliance Training Platform Custom Tutorial 91

Spark Your Interest

SEPTEMBER 27, 2021

It enables instructional designers to create custom interactive courses. Highly customized content. If you’ve got the skills and competencies most instructional designers have, Articulate Storyline allows you to author highly customized and engaging content. It’s a cloud-based e-learning authoring tool.

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Articulate Budget Authoring Tools Cognitive 240

ProProfs

JANUARY 6, 2022

Customization. Unlike off-the-shelf content, where you have no control over what’s included inside, the content you created with training development software allows full customization. You can develop custom training courses and assessments, add engaging quizzes, gamification, and even branding. Customization Options.

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Authoring Tools eLearning Tools Compliance Training Best eLearning 52

Ninja Tropic

SEPTEMBER 17, 2024

11 Customer Education Examples and Best Practices to Elevate Customer Experience When customers truly understand your products or services, they become more engaged, loyal, and likely to refer others. Time to Productivity Contributing Factors Final Thoughts: New Hire Time to Productivity What is Customer Education?

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Custom Case Study Examples Education 52

Knowledge Guru

MARCH 15, 2017

Read the full tutorial in our Knowledge Base. Read Tutorial. The middle column lists examples of behaviors you might include in a learning objective that targets that level. Instructional Goal: Account managers can fluently communicate the right product value propositions to customers using stories. Building a Drive game?

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Taxonomy Games Cognitive Bloom 124

eLearning Brothers

AUGUST 9, 2017

There isn’t currently a setting to customize the framerate setting.” They have several “tutorials” showing how to adjust the framerate after it is recorded, but that often isn’t helping the whole issue. You can select from it’s preset frame rates, or customize your own as you wish. 5 – Icecream Screen Recorder.

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Software Wiki Version YouTube 0

eLearningMind

SEPTEMBER 30, 2024

Today’s hyper-competitive market requires effective customer education programs to be successful. These programs have become a cornerstone of successful business strategies and equip customers with the knowledge and skills they need to make the most of products or services. The result? An enhanced overall experience and satisfaction.

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Education Custom Program Strategy 52

LearnUpon

MAY 3, 2018

All businesses experience losing customers. Customer attrition happens for many reasons. How can you improve customer retention? If your business is focusing on customer retention, we’ll explain in this post how you can find problem points in your customer’s journey. 1: Find where your customers are struggling.

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Custom LMS Training Train 61

TechSmith Camtasia

JUNE 23, 2021

Helped customers are happy customers, and happy customers are loyal customers. Often, the main aim of customer education is to help users. From a wider perspective, customer education is a key part of a business strategy all about keeping customers happy so that they return to your products again and again.

Education 72

Education Custom TechSmith Podcasts 72

TechSmith Camtasia

OCTOBER 7, 2014

By using these tools, [employees] are developing new behaviors that are key for organizations in the 21st century.”. With Snagit’s help, every facet of the company knowledge would be represented in a video tutorial or walk-through for any employee to access and learn from. Read Virgin Media’s Customer Story or watch the video. .

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Media Knowledge SnagIt Tutorial 111

learnWorlds

JULY 5, 2022

Relationships are hard – and relationships with customers are even harder. There’s just too much competition in the market, and customer demands are constantly growing. Here’s a thought: to get on the right foot with your customers, have a customer onboarding process in place. 1 What is Customer Onboarding?

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Custom Metrics Tutorial Diversity Training 52

TechSmith Camtasia

MARCH 16, 2020

You create training, educational, and support content to foster change in behavior. Whether altering the way your customers use your product, helping coworkers rethink processes, or assisting a customer with a product problem, your content should have a discernible effect on how people do things. Rome wasn’t built in a day!

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Performance Support Metrics Kirkpatrick Support 83

Ninja Tropic

OCTOBER 8, 2024

The Ultimate Guide to Choosing Customer Education Software Choosing the right customer education software can elevate your business! Effective platforms empower customers to maximize their investments, boosting satisfaction and loyalty. Did you know 70% of customers prefer video tutorials?

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Software Custom Education Guide 52

NuggetHead

MAY 17, 2010

Just about that time, I came across Dave Mozealous ’ blog titled “ How I created a custom Articulate Presenter skin in less than an hour. My first custom skin! This is a VERY basic custom player. About half way into the SDK (Software Development Kit) documentation, I realized it was a bit over my head just yet.

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Player Articulate Community Custom 49

LifterLMS

JULY 25, 2021

Learn how to increase B2B SaaS customer success and reduce churn rates with LifterLMS in this episode of the LMScast podcast hosted by Chris Badgett. Vito shares what challenges they’ve faced at WP FeedBack regarding educating customers, and how LifterLMS can help serve SaaS companies with educating customers. What is learn?

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Custom Website LMS Software 104

Appsembler

MAY 28, 2024

Open edX customization offers unparalleled flexibility in creating tailored learning environments that meet specific educational needs. This article will explore the importance and benefits of customization, the technical aspects involved, best practices, common challenges, and future trends in Open edX customization.

Open 52

Open Custom Authoring Tools Diversity Training 52

learnWorlds

AUGUST 21, 2024

Here’s a shocking truth: delivering a great product is only half the battle; the real game-changer is how well your customers understand and utilize it. 9000+ brands trust LearnWorlds to train their people, partners & customers. 9000+ brands trust LearnWorlds to train their people, partners & customers. Let’s dive in!

Productivity 52

Productivity Product Custom Diversity Training 52

BrainCert

MARCH 18, 2024

The regular customers aren't just there to drink coffee; they're like a little family. Just like this coffee community, businesses need to create a sense of belonging and connection among their customers. Understanding their interests and online behavior helps you choose the right platform and tailor your content accordingly.

Community 52

Community Custom LMS Forum 52

Appsembler

AUGUST 1, 2023

Learn how businesses can effectively implement PLG to drive sustainable growth, enhance customer satisfaction, and outshine the competition. PLG is not just another buzzword; it is a revolutionary approach that prioritizes the customer experience and product value above all else.

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Productivity Product Strategy Metrics 98

Xyleme

FEBRUARY 7, 2025

Integrations with analytics platforms provide deeper insights into user engagement that can be used to further inform HR and management decisions, while social media integrations facilitate broader content distribution within the workforce and also to relevant third parties such as vendors, contractors, and customers.

LCMS 52

LCMS System Guide Diversity Training 52

Paradiso Solutions

FEBRUARY 28, 2025

Paradiso LMS exemplifies this by integrating with digital adoption platforms (DAPs) that provide in-app guidance and step-by-step tutorials, making the learning process more intuitive and less daunting for new users. This seamless flow of information allows for real-time analytics and comprehensive insights into learner behavior.

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LMS Integrate Authoring Tools Guide 52

Ninja Tropic

APRIL 10, 2025

Ninja Tropic developed hundreds of microlearning modules featuring short videos, expert-led tutorials, and interactive quizzes. This training empowered learners with real-world cybersecurity skills, reducing risky behaviors in the workplace. Tip: Use microlearning for scalability. Tip: Keep training practical.

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Case Study Compliance Training Corporate eLearning Examples 52