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Not Recognizing the Knowing-DoingGap Let’s face it: a lot of new leader readiness programs don’t do enough to prepare leaders for the realities of the job. The issue is that it often stops there, with no real system in place to drive sustained behavior change. That’s the knowing-doinggap in action.
Cross-reference the KASAB framework to close the knowing-doinggap. I suggest the following approaches: Apply my framework for content curation to scaffold the learning process. Look through the 70:20:10 lens to leverage the gamut of experience, exposure and education.
Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doinggap. The knowing/doinggap refers to the disconnect between what we know we should do and what we actually do in practice.
Identifying Knowledge Gaps Work with your team to identify any knowing/doinggaps hindering execution in the upcoming year. These gaps might relate to product knowledge, market trends, elevating HCP engagement, optimizing omnichannel, or improving sales techniques. Doing so lowers the bar of effectiveness.
Thursday, July 25, 2019, 8AM – 9AM PT: Leadership Development and Behavioral Nudges: Beat the KnowingDoingGap to Increase Employee Engagement (Free for ATD members) Join New York Times bestselling author and Best Place to Work winner, Kevin Kruse, in this must-attend webinar for leadership development professionals.
In this context, a discussion with a friend led me to the video on Knowing-DoingGap by Bob Proctor. Some further research into the Knowing-DoingGap led me to his website: [link]. We know that effective learning leads to visible behavior change. People should start to do things differently.
What’s required today is a wholesale shift to a new way of doing things. The knowing/doinggap surrounding the advent of the network era is humongous. That’s why the 21C project is tackling the behavior of individuals: to empower their organizations to head in the directions they choose.
Help students cross the knowing-doinggap by having them immediately apply what they’ve learned. Remind instructors and TAs that everyone watches their behavior in online community discussions. 7 – Get students to take action on what they’ve learned. These actions could include: Participating in an online forum.
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