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Elearning Course Development: Why The Kick-Off Meeting Is So Important

Spark Your Interest

we pride ourselves on partnering and working collaboratively with our clients on elearning course development projects. First and foremost, it’s a chance to get to know one another and help form a cohesive, collaborative team for the project. Confirm the overall vision for the project. Clarify the project process and roles.

Course 264
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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

eLearning modules created for customer service training provide the understanding of customer behavior, enhance communication skills, and deliver excellent service on every interaction. Customer-Centric Training: Retail is people-oriented, and customer service impacts sales and brand loyalty.

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Questions to Ask SMEs for Branching Scenarios

Experiencing eLearning

Identify the desired behavior. As with any training project, the first step is identifying what behavior you want to change. Details on the desired behavior. Keep drilling down to get more details on that desired behavior. If you took a photo or video of that behavior, what would it look like?

Behavior 545
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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Define Clear Customer Success Metrics Aligning Performance Metrics with Sales Objectives Changing selling behavior necessitates a shift from transactional to relationship-driven sales.

Behavior 221
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Project Team Engagement in the Context of Human/AI Hybrid Teams

The challenge is in deciding whether to adopt an engagement focused leadership style that emphasizes human behavior characteristics such as personalities, or to a task-oriented leadership style that focuses on the work needed to be performed and the tools to be used. The challenge is finding a compromise between the two leadership styles.

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SMEs Shouldn’t Write Branching Scenarios (And What To Do Instead)

Experiencing eLearning

They usually have full-time jobs or responsibilities, and they’re helping you as a side project. Identify the desired behavior you want to change or practice. Get specific about what the behavior is and what it looks or sounds like. Try to identify all of the steps in the process for that ideal behavior.

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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

These competencies can be divided into two main categories: technical competencies and behavioral competencies. Behavioral competencies include the interpersonal skills and attributes that facilitate effective interaction and collaboration with others.

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Emotional Intelligence and The Project Manager

The field of project management has witnessed numerous advancements and continuous improvement efforts across various leadership applications and management domains. As organizations increasingly integrate Artificial Intelligence and automation into their models, the interpersonal aspect of project management will gain greater significance.

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10 Ways to Leverage Buyer Signals and Drive Revenue

Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.