Infopro Learning

NOVEMBER 10, 2022

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Personalize the Customer Service. Conclusion.

Consulting 416

Consulting Custom Organization Tips 416

Experiencing eLearning

MAY 7, 2019

The 2019 salary report took a different approach since salaries have been fairly stable, focusing on job roles and trends. Jeffrey Rhodes’ presentation on how to price consulting work explains how to determine your hourly rate as a consultant and how to estimate and price services. Hourly Rates: Around $37/hour. Want more info?

Instructional Design 94

Instructional Design Instructional Instruction Design 94

Infopro Learning

SEPTEMBER 7, 2023

Businesses are constantly adjusting to new market conditions, from consumer behavior shifts to supply chain interruptions. That’s where Managed Learning Services (MLS) solutions come in. Managed learning service providers work with organizations to ensure that new training programs align with the company culture and identity.

Services 221

Services Blended Learning Solution Custom 221

Learningtogo

FEBRUARY 14, 2023

Want to Change Behavior? Richard Thaler and Cass Sunstein’s Nudge: Improving Decisions About Health, Wealth, and Happiness introduced the term in 2008 as a framework for achieving social change at scale by making tiny, incremental changes in the behavior of a large population. People can’t be forced to change behavior.

Behavior 182

Behavior Change Learner Cognitive 182

Hurix Digital

MAY 23, 2025

Simulations and Scenario-Based Learning: These immersive experiences, often used in corporate learning services, allow employees to apply their knowledge in realistic scenarios, especially in policy training. It also enables behavioral change in the employees. This allows for mistakes to be made in a safe place and learning from them.

Instructional Design 52

Instructional Design Instruction Instructional Cognitive 52

Hurix Digital

MAY 10, 2025

Summary Digital publishing is evolving rapidly with new trends, innovations, and cost-effective strategies. Read on as we explore the major trends redefining the future of digital publishing in 2025. Here are the top trends that are shaping the digital publishing landscape in 2025 and beyond: 1. Heres how: 1.

Trends 52

Trends Digital Authoring Tools eBook 52

Spark Your Interest

JANUARY 1, 2024

What are the latest trends in training for 2024? In recent years, we have used the New Year as a Spark to predict the upcoming training trends for the coming year. As you can see below, we hit the jackpot with two of our predictions, and two others were also strong training trends in 2023. And it was a slow burner!

Trends 147

Trends Diversity Training Compliance Training Behavior 147

Infopro Learning

SEPTEMBER 12, 2018

Traditional learning programs and technology can be valuable tools to build behaviors, strengthen your talent bench, adhere to regulatory requirements, and more. Learning isn’t static; it happens continuously and in many different places; Hence, the trending phrase, the ‘learning experience.’.

Performance 318

Performance Program Business Gartner 318

Docebo

OCTOBER 23, 2018

The IGA Institute needed a shift in organizational culture to enhance customer service – it turned to Docebo to make it happen. In the grocery industry, the expectation for great customer service is a constant challenge and the root of good (and bad) customer service is organizational culture. DOWNLOAD THE CASE STUDY!

Docebo 31

Docebo Customer Service Case Study Services 31

Hurix Digital

MAY 17, 2025

A Few Aspects to Consider Closing Thoughts Five Trends Worth Considering in Modern Corporate L&D Considering the rapidly changing dynamics of the business world, it is essential to empower employees with the necessary tools and skills to enable them to survive and thrive. This concept is similar to that of eCommerce platforms.

Corporate Learning 52

Corporate Learning Corporate eLearning Trends Blended Learning 52

Hurix Digital

APRIL 23, 2025

This guide explores the latest industry trends, from AI and adaptive learning to immersive technologies like AR/VR. The future of education is linked to the present, and we can see trends rapidly catching up as new technologies emerge and productive techniques help learners advance and learn faster than ever. billion dollars in 2027.

Social Networks 59

Social Networks Trends Education Augmented Reality 59

Experiencing eLearning

MAY 8, 2012

One of the benefits of games for learning is application and behavior change, something this research didn’t measure. Think of help desk agents who are evaluated both on the quality of their service and how quickly they can solve problems; timed practice matches the learning outcomes.

Teach 421

Teach Games Simulations Research 421

Infopro Learning

SEPTEMBER 12, 2018

Traditional learning programs and technology can be valuable tools to build behaviors, strengthen your talent bench, adhere to regulatory requirements, and more. Learning isn’t static; it happens continuously and in many different places; Hence, the trending phrase, the ‘learning experience.’.

Performance 267

Performance Program Business Gartner 267

KnowledgeCity

JUNE 7, 2023

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Disruptive behavior can negatively affect and disengage employees. When other employees are near these types of behavior, they can mirror it. What issues are we seeing?

Behavior 90

Behavior Metrics Issue Attitudes 90

learnWorlds

SEPTEMBER 28, 2020

Google Trends shows that several course topics are getting more attention lately with google searches increasing in many subject areas of online learning. A closer look at each language revealed that there is a great demand in English, Spanish and French: Online english classes demand by: Google Trends. b) Knitting/Sewing.

Trends 138

Trends Ideas Course Photography 138

LearnDash

MARCH 30, 2023

They should also be familiar with current trends in educational technology and be able to integrate new technologies. Strong understanding of learning theory A strong understanding of learning theories, such as behaviorism, cognitivism, and constructivism, is essential. Contracting with a dedicated instructional design agency.

Instructional Design 255

Instructional Design Instructional Instruction Association Learning Management System 255

Infopro Learning

NOVEMBER 4, 2019

Creating full-service leadership and development programs is a must for organizations that are looking for continuous growth. Implementing development programs motivate companies to adapt to changing learning and development trends and improve their growth curve. Align Development with Strategy. Directing Effective Teams.

Strategy 247

Strategy Create Leadership Train 247

Attensi

SEPTEMBER 18, 2024

Attensi INSIGHTS Customer service: The fitness industry’s ultimate strength test It’s a truth universally acknowledged that people sign up for gym memberships only to cancel them a few months later. With the right training, stand-out customer service could be the answer. What makes great customer service in the fitness industry?

Customer Service 105

Customer Service Services Custom Social Networks 105

SmartUp

AUGUST 6, 2021

The concept of elearning dates all the way back to the 90s, where the trend started emerging with the usage of interactive CD-ROMS and PDF files. As we look at these trends, it’s clear that the industry continues to progress and evolve. A significant factor that influences elearning trends is learning analytics.

CD-ROM 126

CD-ROM Trends Cognitive Augmented Reality 126

Avilar

AUGUST 7, 2024

Competencies encompass skills, along with knowledge and behavior. Well-defined competencies get to proficiency, describing cumulative knowledge, abilities, behavior, and expertise. A marketing professional will always be responsible for presenting product or service value to customers. They are how a person performs on the job.

Skills 85

Skills Benefits Business Management 85

Infopro Learning

APRIL 13, 2023

Retail businesses sell goods and services to consumers through various channels, such as brick-and-mortar stores, e-commerce websites, and mobile applications. The retail industry has become more complex and competitive with the ever-evolving customer behavior and technological advancements.

Diversity Training 221

Diversity Training Solution Develop Budget 221

Infopro Learning

JANUARY 18, 2023

The pressure to create an effective learning culture in non-profits comes in the aftermath of trending methods adopted by other industries. Creating a learning culture is more than acquiring skills to deliver the right products and services. Want does Learning Culture Mean?

Culture 221

Culture Effectiveness Adoption Adopt 221

Origin Learning

FEBRUARY 24, 2015

Service support. Mobile devices are a boon for on-the-go support, particularly to customer service or sales representatives who have to directly interact with customers on the sales floor. Till more commercial and economically viable options are available on that front, these 5 trends are here to stay. Like our post ?

Blended Learning 100

Blended Learning Mobile Learning Trends Mobile 100

Arlo Training & Events Software

DECEMBER 15, 2024

When associations place members at the center of strategic decisions, they can ensure that every service, event, or course directly supports the members professional development and long-term business objectives. Yet, digital insights and automated data collection offer associations new ways to understand member behavior and refine offerings.

IMS 98

IMS IM Association Integrate 98

Avilar

SEPTEMBER 19, 2024

Business leaders and HR managers are tracking several concerning trends. Executives and senior leaders must model the behavior they expect from others, demonstrating open communication, empathy, and active listening.

Skills 97

Skills Management Culture Performance Support 97

Spark Your Interest

JANUARY 26, 2021

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Organizations need to educate their customers on the products or services they sell. And value to the organization selling the product or service.

Education 232

Education Custom Authoring Tools Miro 232

Attensi

OCTOBER 14, 2024

Stay on top of trends Make sure you stay on top of the latest trends. It does not remember our preferences or learn from our behaviors over time. Read more Customer service: The fitness industry’s ultimate strength test Read more Emotion – the ultimate L&D game-changer? It responds when prompted by the user.

Director 104

Director Management Case Study Social Networks 104

Infopro Learning

DECEMBER 28, 2023

Sales professionals must proactively learn about the latest sales trends and developments to maintain a competitive edge. This strategy should align the business goals of the organization with the behavioral requirements of the sellers. Here, the primary focus is on business results (Level 4) and behavioral change (Level 3).

Sales 221

Sales Program Effectiveness Diversity Training 221

LearnDash

JANUARY 29, 2018

Entrepreneurs would do well to get in on this trend now. If you are in the software space then you are familiar with SaaS (software-as-a-service). I predict that this year we see the beginning of machine learning being applied to learner behavior in e-learning. The truth is though that micro-learning is just getting started.

Predictions 200

Predictions Micro-Learning LMS Instructional Design 200

LifterLMS

SEPTEMBER 30, 2021

Learn how to integrate behavior change into online learning with Chris Taylor from Actionable in this episode of the LMScast podcast hosted by Chris Badgett from LifterLMS. In this episode Chris and Chris talk a lot about learning, and more specifically about behavior change, because it’s not just about content. Chris Taylor: Thanks.

Behavior 98

Behavior Compliance Training Change Metrics 98

Infopro Learning

MARCH 24, 2023

With the rapid pace of technological advancements and changing consumer behaviors, workforce transformation has become essential for retail businesses to stay competitive and meet the evolving needs of their customers.

Develop 221

Develop Diversity Training Social Media Social Networks 221

Infopro Learning

NOVEMBER 21, 2023

AI analyzes vast datasets and provides L&D teams with invaluable insights into employee performance and learning trends. By analyzing individual learner behaviors, AI allows training content to be tailored to meet each employee’s unique needs. These insights were previously unattainable.

Teams 221

Teams Privacy Compliance Training Harbinger 221

LearnDash

JUNE 12, 2017

I fully expect to see this trend continue to grow in the future. For example, there will likely be an increased need for online proctoring for exams – though I am speculative at the long-term “staying power” of such services (surely there will be technical advances that make this obsolete).

Industry 145

Industry Online Simulations Distance Learning 145

Aptara

MAY 19, 2025

Scenario-Based Simulations: These present real-world problems where learners choose their path based on possible decisionsperfect for customer service, compliance, and leadership roles. Some popular types include: 1.

Simulations 59

Simulations Compliance Training Virtual World Corporate eLearning 59

Hurix Digital

JANUARY 22, 2025

Teams can rank features that meet user demands by examining User behavior User preferences pain areas This data-driven approach minimizes guesswork and enhances the likelihood of creating a successful product. Validates Design Decisions UX metrics validate behavioral design choices.

Metrics 52

Metrics Toolkit Design Behavior 52

Learnnovators

SEPTEMBER 19, 2021

It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape. What is the trend you see, and what needs to change (if any)? As an L&D futurist, what are the trends that will shape the future of workplace learning in 2021 and beyond? THE INTERVIEW: 1.

Blended Learning 349

Blended Learning Privacy Analytics Performance Support 349

Hurix Digital

JULY 23, 2024

Today, in the world of Generative AI and social media platforms, businesses are making their products and services available across the globe. Using advanced analytics, they can understand the needs of their customers, anticipate future trends, and optimize their workflow and decision-making capabilities. Here are some key benefits: 1.

Analytics 52

Analytics Services Business Predictions 52