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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

A recent study found that 40% of retail employees feel unprepared for work. eLearning modules created for customer service training provide the understanding of customer behavior, enhance communication skills, and deliver excellent service on every interaction.

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Learner Engagement: Behavioral, Cognitive, & Affective

Experiencing eLearning

That’s part of behavioral engagement. Behavioral engagement. Behavioral engagement is the actions and behaviors people take during learning, which may support or hinder learning. Different researchers have identified different behaviors as showing engagement, but this one seems relevant for workplace elearning.

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The Art of Storytelling in Corporate Training

Clarity Consultants

From childhood fairy tales to business case studies, stories shape our understanding of the world. Promote Behavioral Change : By illustrating real-life scenarios, storytelling helps employees visualize the consequences of their decisions, encouraging better behavior and decision-making. Read the full case study here 2.

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Performance-Focused Learning Design Case Study

Upside Learning

In our previous blog Performance-Focused Learning Design , we delved into the principles of performance-focused learning design, emphasizing the importance of fostering true behavioral change through effective learning strategies. The post Performance-Focused Learning Design Case Study first appeared on The Upside Learning Blog.

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The Four “Levels” of Gamification Implementation in Learning Experiences

Speaker: Jonathan Peters, PhD, Chief Motivation Officer, Sententia Gamification

Because of this confusion, combined with a lack of real-life case studies of successfully gamified programs, most professionals do not understand how to deconstruct popular games like Minecraft, Fortnite, or even Monopoly to effectively drive the learning and behavior they want or need.

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DEI Training and Branching Scenarios

Experiencing eLearning

This is more likely if the training is mandatory or used as a punishment for poor behavior. Focus on specific behaviors. Rather than focusing on awareness or implicit bias, what works better for DEI training is focusing on changing behavior. This was focused on specific behavioral strategies to shift their biased thinking. [P]articipants

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The Custom eLearning Content Development Services Guide

Ninja Tropic

Tip: Add real-world case studies to improve engagement. Thisapproach is particularly effective for developing technical skills, enhancing leadership training, and facilitating behavioral simulations. Tip: When choosing an eLearning provider, ask for case studies or sample courses to see real results.

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From Sales Enablement to Sales Performance: Moving the Needle on the Metrics That Matter

Speaker: Mike Kunkle, Founder & Sales Transformation Architect, Transforming Sales Results LLC

To make matters worse, according to a 2017 study by CSO Insights, “Sales enablement is a growing trend, but sales performance is not improving. How to perpetuate success with systems thinking, including the 5 Stages of Sales Mastery & Behavior Change. Clearly, something is missing.” May 11, 2018 11 AM PST, 2 PM EST, 7 PM GMT

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.