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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

These competencies can be divided into two main categories: technical competencies and behavioral competencies. Behavioral competencies include the interpersonal skills and attributes that facilitate effective interaction and collaboration with others. Training Method: Interactive tutorials with real-time practice.

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10 best customer onboarding software for 2024

Paradiso

It typically includes features such as step-by-step tutorials, automated welcome emails, personalized content delivery, and interactive user guides. Tutorial and Training Platforms: Platforms offering video tutorials and training modules to educate users about product features and functionalities.

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Instructional Design: Something Old, Something New

Allison Rossett

A few years ago, Jim Marshall and I surveyed workplace learning professionals about elearning. Tutorials, scenario-based learning, practice and feedback, and problem-solving strategies were identified as typical. We pursued this question: when doing elearning, what are you doing? Practitioners inclined towards the familiar in mid 2009.

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Instructional Design: Something Old, Something New

Allison Rossett

Tweet A few years ago, Jim Marshall and I surveyed workplace learning professionals about elearning. Tutorials, scenario-based learning, practice and feedback, and problem-solving strategies were identified as typical. We pursued this question: when doing elearning, what are you doing? Data direct decisions.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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6 Tips To Improve Customer Service With Online Training

Docebo

For example, if they handle a customer complaint incorrectly, they will receive immediate feedback and be able to modify their performance behaviors. Offer on-the-job training tutorials. Online tutorials give them the ability to access “moment of need” information that helps them do their job more efficiently.

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Lessons from TechSmith Customer Education with Doug Brunner

TechSmith Camtasia

Video tutorials, blogs, and technical documentation are just some of the different ways you can provide users of your product with the help they need to be successful. He has created tutorial videos for a variety of projects, including Camtasia. What makes a great customer education tutorial video?