Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

Customer Service 251

Customer Service Services Blended Learning Custom 251

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410

Knowledge Productivity Product Blended Learning 410

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. 20% of the content is delivered using social training methods.

Knowledge 380

Knowledge Product Productivity Blended Learning 380

Infopro Learning

OCTOBER 28, 2020

As opportunities for career development continue to become a high priority for today’s top talent and as organizations work towards closing skills gaps microlearning is quickly becoming a popular learning solution. This is in part due to this strategies ability to address some of today’s most common training challenges.

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microlearning Corporate eLearning Blended Learning Solution 419

Infopro Learning

JANUARY 25, 2021

This year leading companies will be focusing on learning and development programs that improve the wellbeing of their employees. For many organizations this includes the implementation of diversity training programs. Approach Learning as a Journey Not a single Time Event. Learning is a process that occurs over time.

Diversity Training 419

Diversity Training Sexual Harassment Training Harassment Training Blended Learning 419

Infopro Learning

MARCH 11, 2021

We have been witnessing change like never before, where Learning is crucial for thriving in these challenging times. For the workforce, it is the ability to learn that continues to be the driving force behind adapting to the ‘new normal’. Learning is a journey, where experiences and interactions contribute to overall performance.

Blended Learning 408

Blended Learning Performance Support Compliance Training Performance 408

Infopro Learning

MAY 24, 2021

Infopro Learning has more than 20 years of experience creating highly effective leadership training programs. They provided more than 25 different training programs to help participants learn in-demand job skills that would improve their employability. Feature 1: Developing a Blended Strategy.

Leadership 406

Leadership Simulations Program Organization 406

Paradiso Solutions

NOVEMBER 3, 2023

To address these, airlines worldwide are considering centralized e-learning solutions as replacements for their current training systems. Paradiso LMS helps aviation companies meet these objectives, reducing training costs and enhancing operational efficiency. This shift is crucial in the ever-changing aviation landscape.

Diversity Training 10

Diversity Training Blended Learning Compliance Training Simulations 10

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. working from home, has created significant opportunities for innovation, particularly in learning and development.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Infopro Learning

SEPTEMBER 29, 2020

The banking and financial services industry is constantly changing and adapting all the time. Advancements in technology and current events are changing the way these businesses interact with both their customers and even their employees. Customer service has become the leading factor consumers consider before making a purchase.

Performance Support 391

Performance Support Support Performance Global 391

Infopro Learning

SEPTEMBER 9, 2021

It has also encouraged organizations to successfully drive human capital transformation and adopt digital approaches- especially for corporate learning and development. Employees with adjacent skills may quickly learn what to do for the new role and perform better. Blend Different Reskilling Approaches. Few examples include-.

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Blended Learning Diversity Training Blended Corporate eLearning 383

eLearning Industry

FEBRUARY 20, 2020

Customer service training programs must be a blend of methodologies that triggers the workforce to attain and retain knowledge in the simplest way. This post was first published on eLearning Industry. Find out more in this article!

Customer Service 99

Customer Service Blended Learning Services Custom 99

Infopro Learning

FEBRUARY 28, 2020

As evolving technology continues to disrupt workplaces around the globe, its now more important than ever before to implement effective corporate training programs to ensure that your employees have the knowledge and skills that they need to be successful. Much of this is caused by ineffective training. Utilize Video-based Learning.

Compliance Training 294

Compliance Training Blended Learning Micro-Learning Case Study 294

Allen Interactions

JUNE 25, 2020

June 25, 2020— Allen Interactions partnership expands to include customization services of off-the-shelf blended learning from global provider Chart Learning Solutions.

Customer Service 130

Customer Service Services Interactive Blended Learning 130

LearnDash

JUNE 17, 2021

Is online training for businesses worth the investment? You’ve heard a lot about online learning, but how do you know it’s the best solution for your organization? Many businesses have ample need for more efficient training, whether it be for new hires, continued learning, or leadership development.

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Compliance Training Online Learning Business Online 321

Infopro Learning

APRIL 15, 2024

Traditional learning methods are falling behind, yet a new leader has emerged: the AI chatbot. These intelligent assistants, powered by clever algorithms and natural language processing, are transforming how organizations support on-demand employee training. billion, AI chatbots are projected to soar to an impressive $15.5

Diversity Training 221

Diversity Training Compliance Training Blended Learning Simulations 221

Infopro Learning

FEBRUARY 13, 2025

Corporate training courses have become essential for organizations to stay competitive and grow their human capital. With such a major shift, having varied corporate training programs for your employees is essential. Leadership Development Programs Teaching leadership is at the heart of the corporate training industry.

Blended Learning 221

Blended Learning Diversity Training Program Course 221

Infopro Learning

APRIL 24, 2021

Infopro Learning has more than 25 years of experience developing business-aligned learning solutions using an outcomes-based approach. We use a strategic process to align all learning objectives with measurable outcomes that help industry leaders achieve their business goals. Stage 2: Developing a Blended Learning Journey.

Business 294

Business Case Study Blended Learning Simulations 294

eLearning Industry

FEBRUARY 10, 2020

This eBook will help you learn how to identify and solve problems with your customer service, develop a training plan, understand 4 popular training methods, integrate blended learning, reap the benefits of experiential learning, and successfully set KPIs.

Customer Service 85

Customer Service eBook Blended Learning Services 85

Ideaon

APRIL 27, 2021

According to a 2019 Gartner Report , 15% of the global customer service will shift to AI’s hands by 2021. But rather than fear the automation of jobs, employees can gain and benefit and learn to work alongside AI to realize maximum potential. This is where AI in custom e-learning , training, and development comes in.

Custom eLearning Development 144

Custom eLearning Development Blended Learning eLearning Developer Blended 144

Thinkdom

OCTOBER 30, 2024

The ideal blend of learning, application, and performance is the ultimate goal for any eLearning program—it’s what ensures training makes a real impact. This balance isn’t achieved through traditional training methods like lectures, PDFs, or one-off workshops alone. TL;DR: Short on Time?

Simulations 52

Simulations Custom eLearning Development eLearning Tools Authoring Tools 52

Elucidat

JULY 14, 2023

This is where your employee learning software comes in. Read on to explore the best online training platforms for employees. What is an online training platform? There’s no shortage of great tools and technology to help you deliver digital learning. Unless it’s a virtual classroom, of course.

Compliance Training 52

Compliance Training Authoring Tools Platform Blended Learning 52

Thinkdom

NOVEMBER 28, 2024

When it comes to virtual learning , the tools you choose directly shape the success of your learning initiatives. Whether you’re managing large-scale corporate training or delivering creative learning experiences, the right course management system can streamline operations and boost engagement. What is an LMS?

Compliance Training 52

Compliance Training Association Learning Management System Diversity Training Blended Learning 52

Capytech

AUGUST 19, 2021

The Benefits of Using the 70/20/10 Learning Model in E-Learning. The 70/20/10 learning model has been around since the 1980s. In brief, it describes how people learn: 70 percent of knowledge comes from experiential learning. 10 percent of knowledge comes from formal training. The Power of E-learning.

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Blended Learning Benefits Simulations Augmented Reality 119

Infopro Learning

APRIL 3, 2023

Training and development have become more important in today’s fast-paced business world. Ltd, the Global Corporate Training Market to Exceed Valuation of $493.32 The success of an organization is significantly influenced by its capacity to provide successful training. Billion by 2028. Let’s take a look.

Roles 221

Roles Blended Learning Training Train 221

Roundtable Learning

OCTOBER 28, 2024

Five Instances of Clear-Cut Profits and Increased Efficiency Delivered by Effective eLearning and Training IBM sales people, before the company underwent an eLearning and social learning initiative, were spending 8.5 And medicine, more than most professions, has lifelong learning baked into it. cut to $115.43

Blended Learning 52

Blended Learning Compliance Training Diversity Training Cost 52

Infopro Learning

APRIL 17, 2025

Digital learning transformation is turning the tables on corporate training and development. Workplace dynamics are evolving, and organizations have turned to L&D technology consulting to harness learning technology solutions that can deliver flexible, measurable, and engaging learning to meet the demands of workforces globally.

eLearning Consultant 170

eLearning Consultant Consulting Digital Blended Learning 170

LearnDash

MARCH 21, 2019

Well-run employee training programs are an investment. Employee training can be a difficult investment for many organizations to evaluate. The more time new hires spend in training, the longer it takes to prepare them for their jobs, and the less flexibility the organization has in managing workplace turnover. Train a new skill.

Cost 236

Cost Analysis Benefits Blended Learning 236

Tesseract Learning

MAY 23, 2022

Summary: The benefits and prospects of using a blended learning approach in the current corporate training environment are manifold. Blended learning is cost-effective for the organization compared to physical and face-to-face sessions. This article showcases 3 effective examples of blended learning.

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Blended Learning Blended Examples ILT 105

Infopro Learning

JULY 5, 2019

Leadership training is an essential component of succession planning at every company. Two of the most consistent traits in good leaders are their willingness to learn from others and their ability to engage in self-awareness activities to better understand themselves. This accelerates the learning curve.

Organization 262

Organization Diversity Training Leadership Blended Learning 262

Learning Pool

JUNE 28, 2022

Learning Pool, the global elearning solutions provider, is thrilled to have partnered with Money and Pensions Service to develop a blended learning strategy by delivering the online elements of its money guidance training. . Stream LMS has helped combat this massively with the blended learning strategy.”

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Blended Learning Streaming Blended Services 84

Experiencing eLearning

MARCH 30, 2017

I had a great experience at the eLearning Guild’s Learning Solutions Conference last week. Tim Gunn: A Natty Approach to Learning and Education. Connie Malamed: Crash Course in Information Graphics for Learning. Mark Sheppard: Building a Learning and Social-Collaborative Ecosystem in Slack.

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Blended Learning Authoring Tools Cognitive eLearning Guild 170

Knowledge Guru

JANUARY 31, 2018

You depend on training to help your employees make more sales, provide better customer service, avoid regulatory issues, and make fewer mistakes. But training has no value if we can’t retrieve the information we’re taught. The goal of training reinforcement is to beat the forgetting curve.

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Blended Learning Training Train Augmented Reality 190

Learning Pool

SEPTEMBER 6, 2022

Learning Pool, provider of one of the most feature-rich learning suites on the market, is thrilled to have made the 2022 list for ‘Top LMS for Blended Learning ’ for a second year running by eLearning Industry. . Those included on the 2022 ‘Top LMS for Blended Learning’ were ranked on the following 9 criteria: .

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Blended Learning Blended Diversity Training Brandon Hall 95

eLearningMind

AUGUST 27, 2021

What is Blended Learning? Blended learning combines the best of two training environments—traditional face-to-face classroom training and high-tech eLearning. Your company likely has both millennials who are more used to digital learning , as well as traditional learners; blended learning serves both.

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Blended Learning Diversity Training Blended Compliance Training 104

Learning Pool

AUGUST 4, 2021

Learning Pool, the Derry-based elearning solutions provider, is delighted to announce the recent partnership with Basketball Ireland which sees them launch “Helpside”, a blended learning approach to training with the use of Learning Pool’s Learning Management System (LMS). .

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Blended Learning Association Learning Management System Adopt Adoption 98