Remove Blended Remove Information Overload Remove Knowledge
article thumbnail

A Video Based Approach to Customer Service Training

Infopro Learning

A blended strategy was used to raise engagement. Component 1: Blended Learning Strategy. Each module in the training program was designed using a blend of methods to increase user engagement. Each module in the training program was designed using a blend of methods to increase user engagement. Component 3: Modern Design.

article thumbnail

How to Use Employee Training to Increase Software Adoption Rates

Infopro Learning

Utilizing a Blended Strategy. Developing a digital adoption strategy that uses a blend of training methods can significantly improve your programs success. Integrating support materials employees can use on the job can also increase knowledge retention. Microlearning. Personalized Learning.

Adopt 419
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Insights for Developing a Software Adoption Training Program

Infopro Learning

The first was the implementation of a blended learning model. Component 1 A Blended Strategy. A winning software adoption strategy begins with a blended approach. The digital learning series broke down the user adoption program into smaller digestible chunks of content to increase engagement and knowledge retention.

Adopt 419
article thumbnail

3 Shocking Facts About Knowledge Retention

Docebo

One of the biggest obstacles preventing L&D effectiveness is an employee’s ability to retain knowledge that is critical to their job. The research into employee knowledge retention paints an alarming picture, but the good news is that learning technology can help resolve many of the issues that these numbers bring to light.

Knowledge 140
article thumbnail

10 Tested Tips to Help You Ace Customer Service Training

Infopro Learning

You can do this by measuring the current gaps in employee knowledge and performance. Utilize a Blended Approach to Learning and Development. Integrating a blend of different training methods and topics will help your organization create a highly effective training program that engages learners. Keep Training Content Simple.

article thumbnail

4 Instructional Design Mistakes You Should Never Make

LearnDash

Of course, not every learner will be at the same knowledge level, and some may indeed be acquainted with the material you’re covering. Information overload: teaching too much, too quickly. Like the previous point, information overload often happens when instructors get carried away with their material.

article thumbnail

Timing is Everything Series: Part 6 Structured vs. On-Demand Learning

Infopro Learning

Timing is Everything Series: Intro , Anxiety , Information Overload , Knowledge Formation , Optimum Performance , Growth , Stagnancy , or Decline , Structured vs. On-Demand Learning, ( Download the complete white paper ). Structured vs. On-Demand Learning. Schedule a call.