7-ways-to-measure-roi-on-customer-training Blog Related Topics 
Dashe & Thomson
MAY 2, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Analyzing the ROI of Social Media in Training by Jim on May 3, 2011 in social learning A continuing theme among my blog posts has been the difficulty of demonstrating the ROI of social learning initiatives.
Dashe & Thomson
APRIL 17, 2011
I said in my last post that Kirkpatrick’s four levels were all about the training itself rather than how the training affects organizations. It was an opportunity I couldn’t miss. So I went to the workshop. So I went to the workshop. Well, based on where Kirkpatrick and his son James are today, I was completely wrong.
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Dashe & Thomson
MARCH 15, 2011
Some companies will use “Level 2: Learning” to measure whether the learners have mastered the training course content. The focus is on the training event itself and the follow-up to that event. What is measured doesn’t seem to be what companies are interested in. as it has come to be known—the “Smile Sheet.”
Dashe & Thomson
APRIL 21, 2011
If you think about the traditional model of corporate training, managers and leaders have control (sometimes way too much) over the formal training that their workers receive. In both cases, the managers had complete control over the training their workers did or didn’t get.
Dashe & Thomson
APRIL 19, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Who’s Building the Social Learning Roads? The number one most asked question by social media marketers was, “How do I measure the effect of social media marketing on my business?” They both do great work.
Dashe & Thomson
APRIL 26, 2011
But, there are clearly trends pointing to the disappearance (or at least the dramatic shrinkage), of the traditional corporate training team. How will training be produced and delivered in the future? In fact, for many training professionals who have been downsized or re-deployed recently, this entire blog post may sound like old news.
Dashe & Thomson
APRIL 5, 2011
That impact likely includes process changes that may affect employees in a variety of ways. Without a robust communication and training plan, employees are left wondering how their jobs will look in the future. For example, a new CRM or ERP system can change workers’ jobs, roles, and even dictate future employment status.
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