Remove category soft-skills
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My Top Posts of 2021

Experiencing eLearning

Today, I’m sharing two categories of my top posts of 2021. The first category is the top posts that I wrote and published this year, excluding updates of old posts. The second category includes the top posts by overall views, regardless of when I actually published them. Evergreen blog posts. 15 years of blogging.

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Workplace Diversity Training Best Practices

Infopro Learning

In this blog post we will share with you some of the top best practices you should know about before creating a diversity training program. As employees learn and begin to practice the new skills, they develop you will start to see a shift in the work environment. Include Each of the 3 Categories of Diversity Training.

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Skills and Competencies: How They Differ and How to Harness Both for Success

Avilar

Skills and competencies are related but are not the same. As more companies move to skills-first hiring, business leaders often refer to the skills and competencies their employees need to succeed. The two terms, “skills” and “competencies,” are used together so often that many people think of them as synonyms.

Skills 93
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Skill Assessment

Upside Learning

In our last blog, we delved into the intricacies of skill analysis, laying the groundwork for identifying the competencies that matter most within an organization. Now, we turn our focus to the next step: skill assessment. Let’s explore how to navigate these complexities and build a more accurate picture of workforce skills.

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Modern Online Training Delivery That Boost Learner Engagement

Infopro Learning

In this blog post, we will share with you three different categories of online training delivery and break down how each can be used to engage modern learners. For example, soft skills training is a suitable VILT training topic as the format allows for discussion. Virtual Training Methods. Virtual Mentorship Programs.

Learner 251
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10 Tested Tips to Help You Ace Customer Service Training

Infopro Learning

Your customer service teams must have the skills they need to not only meet but exceed customer expectations. In this blog post, we have included 10 of the best tips you can use to create a customer service training program that delivers results. What are the skills your customer support teams will need to provide better service?

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Identifying the Most Suitable Training Methods for Your Business

Infopro Learning

However, there are several different training delivery methods in each of these 3 categories. What kind of skills will the training cover? For example, experiential learning can be done online, through simulations, but is not well suited for delivering training for technical hands on skills. Experiential learning. Simulations.

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