Disprz

JULY 13, 2022

The pandemic has taught businesses a lot of things; one of them is valuing the frontline workers. Proficient frontline workers are truly a rare gem; once found, you cannot afford to lose them. Especially amidst the “ Great Attrition ” where the frontline workers are quitting jobs at record-breaking numbers.

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Edume

SEPTEMBER 14, 2020

But against these odds, Apple has managed to ensure that their large global workforce, which includes a dispersed legion of frontline employees at their retail stores, remain engaged and loyal. It won’t suffice to address them once, during onboarding, then never again - information is only retained when repeated at spaced intervals.

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Disprz

AUGUST 17, 2022

Continue reading to discover the five on-the-job-training mistakes you must quickly address to drive the performance improvement you envisioned. Effective OJT Tip – Set up a process to keep training material up-to-date for motivating employees to learn on the job. We often tend to focus on “What to do.”

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WhatFix

MARCH 9, 2023

Back to Blog Employee Training The Ultimate Call Centre Training Guide (2023) March 9, 2023 Drishti Chawla Share on facebook Share on twitter Share on linkedin Call center agent training helps agents build the skills, confidence, and knowledge to deliver superior customer service. What Is Call Center Training?

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