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ID & eLearning Links 4/7/20

Experiencing eLearning

Sparks Tool for creating automated spaced learning with options for nudges in multiple platforms. The bottom line is, relationships get stronger through empathy, service, and creating reciprocity where everybody wins. Spaced Learning and Practice. This could be used for performance support, reminders for feedback surveys, etc.

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In the world of contact centers—customer services rules all

Axonify

Customer service is important to most businesses but when you work for a telecom company?—?it To achieve this, BT set some ambitious goals for itself: Improve customer service at every level. Grow advisor knowledge, confidence, and broaden skillset on a wide range of products and services to reduce call-handling time.

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How can microlearning be helpful for the sales team?

Creativ Technologies

Also, it’s no use flooding the brains of learners with too many critical skills. These courses are an ideal platform to launch information about new services or products. There can be mobile training platforms where the cards can be used to train employees. No wastage of time?.

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9 Top eLearning Trends of 2017 from 49 Experts

eLearningArt

After a survey with my marketing, sales, and custom training services teams, I can identify what were most frequently identified as 2017 trends. Those future trends include Spontaneous Learning Systems (SLS), Intelligent Mentoring Systems (IMS), and highly personalized learning services. Michael Allen. tweet this image].

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Learning science again

Clark Quinn

Our brains are bad at remembering rote, abstract, arbitrary, and voluminous information.) Seriously, everything that L&D does largely boils down to knowing how our brains work. This includes avoiding myths, buying platforms and services, designing experiences, facilitating learning, and more. So what can you do?

Cognitive 222
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A-Z of Digital Learning

The Learning Rooms

A digital image to represent the user or learner in computer games and other online learning platforms. Content Management System is a platform to manage website content, allowing users to create, edit, organise, and publish content. A learning theory which considers how the brain receives, processes and stores information.