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Similarly, IT service models are shifting towards cloud-based, subscription-driven ecosystems, requiring constant retraining on updates, integrations, and security protocols. A 2024 study by LinkedIn Learning found that 55% of IT professionals prefer learning from peers over formal courses.
LinkedIn Groups. LinkedIn: [link]. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. In the study, companies utilizing customer education reported: A 6.2 percent increase in revenue. percent increase in customer retention.
KEITH KEATING - CRYSTAL BALLING WITH LEARNNOVATORS. ABOUT KEITH KEATING: With a career spanning over 20 years in learning & development, Keith Keating holds a Master’s Degree in Leadership and is currently pursuing his Doctorate in the Chief Learning Officer program at the University of Pennsylvania. THE INTERVIEW: 1.
An explanation for the format of the list can be found HERE Follow us on Twitter Join us on Facebook Connect with us on LinkedIn Free eLearning Resources Visit our channel on YouTube Please note that events, dates, titles, and locations may change ; thus, CHECK the specific conference website. v Mlýn , Czech Republic.
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