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This post includes links on research on how stories improve learning, UX, transforming teacher resumes, adaptive learning, AI voices, and animation. Ask the Cognitive Scientist | American Federation of Teachers. People are more tolerant of minor usability issues when the design of a product or service is aesthetically pleasing.
For many Deaf people who use sign language, reading captions is using a second language, so it adds an extra layer of cognitive load that’s not ideal for learning. To Autoplay or Not to Autoplay Because audio narration can overlap with a screen reader voice, the standard is not to autoplay any audio or video.
The Cognitive Accessibility Guidance identifies eight objectives to reduce barriers for people with cognitive, intellectual, and learning disabilities, as well as neurodivergent (or neurologically different) individuals. Cognitive Accessibility Guidance The Cognitive Accessibility Guidance is organized under eight objectives.
It also involves designing content with clear language, readable fonts, and color-contrast settings to improve accessibility for those with cognitive differences. This can also mean including diverse voices in training sessionsinviting guest speakers from different backgrounds or sharing stories that highlight varied experiences.
A framework for developing learning outcomes which vary in cognitive complexity under the skills of recall, understand, apply, analyse, evaluate, and create. C Cognitive Load. Cognitive Overload. Software as a Service – with this distribution model, software applications and platforms are licensed through subscriptions.
Why enable people who have disabilities relating to hearing, vision, mobility, or cognition to access the training that your organization provides? In this context, accessibility means making digital content available to and usable by those with disabilities, most often disabilities relating to vision, hearing, mobility, or cognition.
A Guest Post by ReadSpeaker The Internet of Voice has arrived, and it’s changing the way we interact with our devices. The voicebot at the other end of the customer service line gets you results, without waiting or push-button menus. But TTS isn’t just for fancy new voice computing applications.
As a result, their websites and applications may unintentionally exclude individuals with disabilities from accessing their products and services. Additionally, it opens up businesses and services to a wider audience, potentially increasing customer reach and satisfaction. What is Section 508 Compliance?
Cognitive Load. This is a branch of eLearning that involves training customers on how to use an organization’s product and/or service. Involves applying a methodology based on cognitive psychology and instructional theory to create learning content. Compliance Training. Customer Training. Customer User Data. Manifest File.
Organizations are rapidly waking up to the fact that human networks have the potential to and are already adding tremendous value to the products and services they offer. Already, we are huge consumers of information streams, it will only be a more demanding cognitive task to monitor and make sense of such large amounts of data.
But have you heard of cognitive technology? Cognitive technologies can be defined as artificial intelligence tools that perform tasks that were once the sole preserve of humans. Examples of cognitive technologies include computer vision , deep learning, natural language processing , speech recognition, and humanised robotics.
Why enable people who have disabilities relating to hearing, vision, mobility, or cognition to access the training that your organization provides? In this context, accessibility means making digital content available to and usable by those with disabilities, most often disabilities relating to vision, hearing, mobility, or cognition.
Having tons of text on a slide creates cognitive overload and BOOM zombies. Here are your choices: Body Language Tone of Voice Verbal Effective versus non-effective Written. You are setting the tone that it won’t just be a talking head webinar. Less is more! This is especially true now. You choose where we start”?
My own session on Avoiding Voice Over Script Pitfalls went very well. We even had a voice over artist and an editor attending, which was perfect for my session. How many times has a client or SME given you a vague objective like, “Improve customer service”? The days were long, but the time was really valuable.
CognitiveServices. Look for an authoring tool with exemplary service. P roduct/service training. These stakeholders become aware of products and services through standard training and develop healthy relationships with an organization. Convert text to a voice format. Choose a male or female voice.
Services: Curriculum/instructional design. Customer service. Services: Customer success. Company: Cognite. Currently VP Customer Success at Cognite, a global industrial AI Software-as-a-Service (SaaS) company supporting the full-scale digital transformation of heavy-asset industries around the world.
Humans have been using machines to augment our capabilities for a long time, so it’s only natural that we’ve come to a point where we’re looking to replicate our cognitive processes in some of those machines. Alan Turing predicts that machines might one day mimic the cognitive functions of humans. A Brief History of AI.
PDF remediation is the process of modifying a PDF document to make it accessible to individuals who rely on assistive technologies like screen readers, screen magnifiers, and voice control software. Customer Support and Aftercare Excellent customer service is invaluable. Conclusion The future of PDFs is inclusive by design.
Problem is, who has time to source, study, and sort out academic research in cognitive science, instructional theory, and education? Patti: The evidence-based practice that the average learning practitioner must use every day is to design to minimize unnecessary cognitive load. . Cognitive load is the amount of mental effort required.
For over 20 years, Lodestone has provided organizations education technology services including: public and private classes, video production, eLearning development and consulting. Cognitive Load. To reduce cognitive load, images and sound consumed through the eyes and ears contain no incidental media. What is incidental media?
It could be visual, physical, perceptual, developmental, cognitive, or even a learning disability that puts them at a disadvantage. Compliance with Section 508, which, in exchange, supports fair access to information and services across platforms and devices, makes this easier.
STELLA LEE: While none of us can predict how AI will impact our workplace or shift the nature of work, we have already experienced how AI is integrated in many aspects of our lives from face recognition software to voice-activated conversational agents and recommender systems.
OLIVE commercial sales are focused on providing enterprise-wide solutions for financial services, pharmaceutical, insurance, healthcare and life sciences, energy, technology, and consulting markets. The portfolio includes live, virtual, and constructive simulation, gaming, and convergence products, technology, and services.
Organizations that upgrade their ecosystems, products, and services to be accessible will, early on, have a competitive edge going forward. Cognitive Accessibility: Designing interfaces that are clear, consistent, and easy to navigate. They can receive mentorship, connect with their peers and alumni, and build a voice on campus.
According to Connie Malamed, the eLearning Coach, “Icons embody a quality that cognitive theorists call computational efficiency , meaning they minimize the processing required for an accurate interpretation.” Icons communicate efficiently through their simple shapes and lines. As busy eLearning developers, we all like efficiency, right?
ADA compliance refers to the legal requirement for websites and online services to be accessible to people with disabilities. It bans unfair treatment of people with disabilities in public life, such as work, school, travel, communication, and access to goods and services. It was enacted in 1990 and updated in 2008.
However, organizations are now looking at diversity training to become a key driver in creating innovation in products, services, and business practices ( Forbes , 4). It makes sense that when an organization encourages multiple voices and perspectives, these teams are more likely to find creative and innovative solutions.
Already reeling from shifts to remote work, business interruptions and disseminated service sectors, difficult conversations about dynamic talent management requirements had to take place. That groundwork starts with knowing your people, enabling them to know themselves and giving them a voice.
And their voices and influence are growing in volume and strength. January 2124, 2025: 2025 CLO Symposium , Online As people and skills become increasingly fundamental to organizational success, chief learning officers and learning leaders are navigating the complex interplay between L&D initiatives and broader business goals.
Managing pacing and cognitive load: Avoid overwhelming learners with dense materialincorporate regular breaks, check-ins, and interactive moments. Creating a Safe and Respectful Learning Environment True inclusivity goes beyond physical or cognitive accessibilityit also involves fostering a culture of respect and safety.
Modelling best practice is a very powerful approach and offers cognitive apprenticeship to learners if managed appropriately. How difficult is it for example, to put a voice-over track or a music track onto a video, or overlay captions? What if support services cannot (or will not) accommodate the submission of non-paper assignments?
Such accessibility solutions and assistive technology in inclusive education make learning a more convenient process for students with visual, auditory, motor, and cognitive challenges. By harnessing voice input, this technology enables hands-free computer interaction and enhances accessibility for those with limited motor skills.
Accessibility ensures that no one is left behind due to physical, sensory, or cognitive differences. European Accessibility Act In the European Union, the European Accessibility Act sets standards for the accessibility of digital services, including educational platforms, to ensure inclusivity for all EU citizens.
Accessibility ensures that no one is left behind due to physical, sensory, or cognitive differences. European Accessibility Act In the European Union, the European Accessibility Act sets standards for the accessibility of digital services, including educational platforms, to ensure inclusivity for all EU citizens.
Accessibility ensures that no one is left behind due to physical, sensory, or cognitive differences. European Accessibility Act In the European Union, the European Accessibility Act sets standards for the accessibility of digital services, including educational platforms, to ensure inclusivity for all EU citizens.
link] November 30-December 2, 2011, Online Educa Berlin 2011: International Conference on Technology Supported Learning and Training for Corporate, Education and Public Service Sectors , 17 th , Hotel InterContinental Berlin, Berlin, Germany. link] December 12-14, 2011 Kaleidoscope : The Fully Networked Human? What’s Next?,
Audio in a course should reduce cognitive load on the learners. Not use multiple voices. Videos can be used effectively as models to display social interactions, especially for training on customer service or communication skills. Use effective audio and videos . The narration should be conversational. Have a neutral accent.
It would have taken me half the time to use the human operated check-out, I thought, but no - the lure of the shiny bank of new automated services was simply too much for me to resist. Right at that point in time I found myself really hating technology. How many others every day find themselves in a similar frustrating situation?
A few years back, a lot of customer service units started to incorporate interactive voice robots to welcome callers, get some data and forward the call to the appropriate agent if the request could not be completed by the robot itself. A lot of people could relate because voice recognition was not yet at the desired standards.
On that whiteboard, a hand writes words or sketches images in “real-time” while a voice-over narration explains what we see on screen. For example, this whiteboard animation video from Sprouts created for school students quickly summarizes Piaget’s theory about the 4 stages of cognitive development: 2. Motion graphics videos.
Inclusive design is moving beyond simply checking accessibility boxes and towards a fundamental shift in how products, services, and environments are created. Assistive Technology: How does the experience translate for someone using a screen reader, voice control, or specialized hardware?
According to Harvard Professor, Gerald Zaltman , 95 percent of cognitive decisions are based in the subconscious. The more we learn about emotions, the more we realize they influence everything we think and do. . Emotions drive decisions for learners and customers alike.
Embracing a broader definition of diversity When discussing workplace diversity, it’s essential to cast a wider net that encompasses not only demographic differences but also cognitive diversity. Cognitive diversity challenges the status quo, encouraging teams to question assumptions and explore novel avenues.
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