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Customer Competencies, Co-Creation, and Brand Communities

Skilful Minds

Word of mouth communities and networks using social software are increasingly spread over regional, national, and international borders, making them much more important to those who market branded products and services, online and off. empathy empathy with customers engagement Innovation.

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Very social software

Learning with e's

Two articles that have caught my eye deal with social software in education, and both have landed on my desk in the last few weeks. If you're interested in the impact blogs, wikis and social networking can have on the social and cultural dimensions of education, then take a read of them. Keywords: social software; Web 2.0;

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Is Multiple Activity Streams the Way Forward for Enterprise Platforms?

ID Reflections

As an enterprise community manager, I am often faced withvaried user questions and needs. Before I move on let me briefly explain how Jive --whichpowers our social platform--works. Enterprise platforms will also need to give users greaterflexibility and the ability to create personalized lists, follow tags, and soon.

Streaming 136
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Learning Theory - Enterprise 2.0 - Social Software - eLearning Learning Weekly Hot List

eLearning Learning Posts

Welcome TechSmith’s New Education Community Site , June 25, 2009. Social Media: Trends and Implications for Learning , June 22, 2009. Social Software (7). Tags: Best. Learning and micro-blogging , June 24, 2009. 10 Strategies for Integrating Learning and Work (part 2) , June 22, 2009. Top Keywords.

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DevLearn ‘09 Keynote: Andrew McAfee #dl09

Learning Visions

is the use of emergent social software platforms by organizations in pursuit of their goals.” This is common in open source community. Build communities that people want to join – that are interesting. Tags: web 2.0 Challenges to core assumptions: how work gets done, how people get on with each other.

DevLearn 100
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Jakob Nielsen on social networks on the intranet

Clive on Learning

technologies — unless ‘thinking about social software’ is considered progress. Companies are turning a blind eye to underground social software efforts until they prove their worth, and then sanctioning them within the enterprise. Tags: social networking. " " Underground efforts yield big results.

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What's on Your Social Wish List?

CLO Magazine

You appreciate that social business — connecting everyone in the organization in networks — makes sense. You’ve also sensed a groundswell in the learning and development community favoring social, self-directed pull learning. ” What features would you need and why?