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For Banks: How to Get Your Employees to Recommend Your Fin-Tech

Lemonade

And then I got up to the podium. In-Store Concierge Team Members In-store concierge employees need confidence in their product knowledge to speak with customers as they’re waiting in line at your stores. Role-plays can also train concierge staff on the customer service skills they need to seem helpful, not pushy.

Podium 40
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You Need to Add Role-Plays to Your Product Training Immediately

Lemonade

And then I got up to the podium. In-Store Concierge Team Members In-store concierge employees need confidence in their product knowledge to speak with customers as they’re waiting in line at your stores. Role-plays can also train concierge staff on the customer service skills they need to seem helpful, not pushy.

Roles 40
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article thumbnail

You Need to Add Role-Plays to Your Product Training Immediately

Lemonade

And then I got up to the podium. In-Store Concierge Team Members In-store concierge employees need confidence in their product knowledge to speak with customers as they’re waiting in line at your stores. Role-plays can also train concierge staff on the customer service skills they need to seem helpful, not pushy.

Roles 40
article thumbnail

For Banks: How to Get Your Employees to Recommend Your Fin-Tech

Lemonade

And then I got up to the podium. In-Store Concierge Team Members In-store concierge employees need confidence in their product knowledge to speak with customers as they’re waiting in line at your stores. Role-plays can also train concierge staff on the customer service skills they need to seem helpful, not pushy.

Podium 40
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Online Presentation Tips to Use for Your Next Virtual HR Meeting

KnowledgeCity

If it’s possible, try to include as much video as possible in your presentation so that everyone involved can see each other’s faces during the conversation. There’s no hiding behind a podium or turning around to look at the screen in a virtual HR meeting. . Tone of Voice and Inflections. The Bottom Line.