For Banks: How to Get Your Employees to Recommend Your Fin-Tech
Lemonade
JULY 17, 2017
And then I got up to the podium. In-Store Concierge Team Members In-store concierge employees need confidence in their product knowledge to speak with customers as they’re waiting in line at your stores. Role-plays can also train concierge staff on the customer service skills they need to seem helpful, not pushy.
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