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8 Lessons Learned for Converting In-Person Training to Virtual Training

The Learning Dispatch

The reality is there are not true shortcuts to converting classroom training to online training that is effective and engaging. For example, if you have a 30-minute training course that 100 customer service agents traditionally had to take in a classroom session, you can now leverage an elearning platform to stagger delivering training.

Convert 52
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Brain Rules for Learning: Who Knew? We All Did. | Social Learning Blog

Dashe & Thomson

In their likes and dislikes, in their special skills and abilities, and in what motivates them. As Dr. Medina showed us with some exciting research, repetition is one of the keys to converting short-term memories into longer term ones. Medina described how each person’s brain is shaped by our individual experiences. Properly d.

Brain 162
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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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11 Tips to Maximize Your Membership Revenue

LearnDash

Audit your product and processes If you want to increase your revenue, keep your product (membership content and website), marketing, customer service, and purchase processes in top shape. Maybe there’s a bug on your website, your emails aren’t converting sales, or you’re not replenishing your content regularly.

Tips 279
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Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

Sales 211
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A Simple Model for Converting ILT to Engaging eLearning

eLearning Brothers

It’s easy to see how an activity like this could seem difficult to convert to online learning. This is the same line of thinking that leads some people to think that soft skills, communication, customer service, leadership, and sales courses aren’t good candidates for online learning. Watch Webinar.

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Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

Sales 193