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Mastering Customer Service Training: Strategies That Actually Work

Infopro Learning

This blog will show you how to create a culture that puts customers first and drives satisfaction, use data to create training programs that improve performance, help your team develop both technical and soft skills, and increase customer satisfaction scores measurably. This turns bad encounters into good ones.

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Free learning & development webinars for April 2022

Limestone Learning

You’ll walk away with the knowledge of how to apply asynchronous and synchronous training methods to your organization's L&D program. Learners experience a journey, not a lecture, and leave energized to take what they learned into the real world. The relationship between culture and a company’s monetary success.

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The Art of Storytelling in Corporate Training

Clarity Consultants

Endless slides and dry lectures leave employees disengaged and forgetful of key concepts. When instructional design consulting professionals align stories with organizational goals, they foster a learning culture that promotes innovation, collaboration, and continuous improvement. Storytelling in corporate training does exactly that.

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The 16 Best Employee Training Methods

learnWorlds

Choosing the Right Employee Training Methods. Effective employee training usually combines several different methods. New hires begin working immediately with this training method and are able to learn the ropes while getting paid. An interesting training method you can use is job rotation. Hands-on Training. Simulation.

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Online Learning Trends and Challenges

LearnDash

The rise in online courses is what has made the flipped learning method quite popular. Essentially, leaving class time for students to apply the principles of the course content instead of for lectures. Along with any trend there are challenges – online learning is no exception.

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The Role of AI in Employee Training

Infopro Learning

The Current Landscape of Employee Training In employee training, traditional methods have long been the bedrock for imparting knowledge and skills. These methods, which often include in-person workshops, printed materials, and classroom-style lectures, have served organizations for decades.

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13 Best Employee Training Methods & Techniques (2022)

WhatFix

13 Best Employee Training Methods & Techniques (2022). With the importance of effective employee training being obvious, the next step is to choose the right employee training methods that are ideal for your overall organization, as well as individual team members. What are the most effective employee training methods?

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