Paradiso Solutions

AUGUST 3, 2020

Paradiso LMS provides the users with the opportunity to engage in useful interactions through chatting, sharing content instantly, discussing in social forums, and so on. They can run, save, and schedule a wide range of custom reports. It customizes training programs for the employees. Users can export reports to CSV and PDF.

Blended Learning 98

Blended Learning LMS Harassment Training Compliance Training 98

Association eLearning

DECEMBER 7, 2016

A quiz at the end doesn’t count. The other was about creating an effective learning game to improve employees’ customer service skills in retail stores. Post your questions and comments in the forum. If you learn something and then don’t need to use it for a long time you’re going to forget.

Masie 20

Masie Conference Learning Objects Learning 20

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JULY 2, 2021

Both of them include a drag and drop course builder, multimedia inclusion capabilities, an advanced quiz system, and other necessary course management features. . LearnDash, on the other hand, has a solid reputation for customer service. In a nutshell, there’s no clear winner between both these LMS platforms in this department.

Blended Learning 98

Blended Learning Site Comparison License 98

eLearningMind

MARCH 3, 2025

For example, a leaderboard showing top quiz scores can encourage friendly competition. For example, in a course on customer service protocols, rather than requiring learners to memorize all possible responses to customer inquiries, provide a well-organized, searchable document they can reference in real-time.

Cognitive 52

Cognitive Case Study Simulations Brain 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 6, 2022

When you’re working with a small number of students, responding to queries, sending introductory emails to new learners, and maintaining a discussion forum may not seem like too much effort. Further Reading on ‘LearnDash Quiz Customization’. Provide Students With Extra Attempts for LearnDash Quiz Questions.

LMS 98

LMS Business Website Security 98

eFront

APRIL 18, 2017

You can even incorporate infographics, charts, and other visuals to improve comprehension, or follow it up with a pop quiz to test employee knowledge. For example, operating the POS terminal or handling a customer return. For instance, it explores different customer service techniques and tips.

Compliance Training 69

Compliance Training Activities microlearning Blended Learning 69

Ed App

JULY 12, 2021

This tool also offers other unique features like the cloud-based translation tool, custom push notifications, real rewards, spaced repetition, and an analytics dashboard, all designed to help you create the best SCORM compatible training system for your employees. . Cost: Free. SCORM Software #2 – Coassemble.

SCORM 52

SCORM Authoring Tools Software Virtual Classroom 52

TalentLMS

FEBRUARY 5, 2019

So, in the spirit of great customer experience, design your first course around the product that receives the most customer queries. Analyze your sales and support tickets, chat with your customer service team, and find out what customers are struggling with the most.

Custom 68

Custom LMS Train Training 68

eLearningMind

FEBRUARY 29, 2024

Emily, a customer service rep, immersed herself in interactive eLearning simulations. Engaging her senses—seeing scenarios, hearing diverse questions/issues, and responding hands-on—prepared her to confidently handle real customer interactions with empathy and skill. Track completion rates, quiz scores, and user feedback.

Compliance Training 52

Compliance Training Diversity Training eLearning Strategy Benefits 52

Elucidat

JANUARY 16, 2019

When a customer asks a question that a sales advisor can’t remember the answer to, a super-short, mobile-friendly refresher is more likely to do the trick. Recalling facts isn’t enough; customer services advisors also need to be able to effectively recommend products to appropriate customers. Digital pop-quiz.

Compliance Training 95

Compliance Training Blended Learning Virtual Classroom Online Learning 95

Ed App

SEPTEMBER 19, 2021

One of its strongest features is its cloud-based SCORM LMS and authoring tool, which allows users to create, customize, and distribute high-quality courses from scratch. For those who would prefer something pre-designed, there are also over 50 quiz and elearning templates to choose from. Cost: Free.

Knowledge Management 52

Knowledge Management Authoring Tools Software Knowledge 52

Ed App

OCTOBER 8, 2021

If you don’t want to start from scratch, you can quickly import courses from EdApp’s course library or choose from over 50 pre-built quiz and elearning templates. Highlights: Authoring tool, course library, leaderboards, rewards, actionable reports, discussions and forums, push notifications. Cost: Free.

Alternatives 52

Alternatives Authoring Tools Software Brainshark 52

Ed App

JUNE 17, 2021

To help you enhance spaced repetition strategy in your mobile learning, a system-automated quiz called Brain Boost is offered in EdApp’s learner app. It encourages employees to share each other’s learning, expertise, and best practices through forums or discussions. Coaches can even step in to provide insight into key responses.

Mobile Learning 52

Mobile Learning Examples Mobile Compliance Training 52

Ed App

MAY 10, 2021

Through this user-friendly eLearning platform , you’ll get access to a course library filled with over a hundred editable courses from a range of topics like customer service, healthcare, construction, retail, and more. Highlights: Microlearning, mobile learning, course library, online quiz maker. Price: Free.

Authoring Tools 52

Authoring Tools Compliance Training Blended Learning Tools 52

Ed App

OCTOBER 11, 2021

Simply choose from more than 50 pre-made quiz and elearning templates, and drag and drop your content. To spice up your lessons, you can add gamification elements like drag-and-drop, matching, and sequencing games or design quizzes using EdApp’s very own online quiz maker called Rapid Refresh. Cost: 15-day free trial, get a quote.

Alternatives 40

Alternatives Articulate Virtual Classroom Authoring Tools 40

Designing Digitally

OCTOBER 31, 2016

If an employee is unaware of what to do in a particular situation, then it is sure to reflect in his work in terms of unsatisfactory customer service, missed sale opportunities, and so on. They can be in the form of a game, activity, video, or quiz. They can participate in forums. Collaboration is the key.

Knowledge 40

Knowledge Micro-Learning Tagging Social Media 40

learnWorlds

SEPTEMBER 6, 2022

Do you want the most options and customizations? Do you want to scale while your customers grow? Do you want a superb customer service that cares for you? Discussion forum. A learning quiz, not for grading but for testing ones’ knowledge on the subject. ??(Limited). True white-labeling. Copyright protection.

Comparison 105

Comparison White Label Compliance Training SCORM 105

Ed App

FEBRUARY 17, 2022

It allows users to add content, rebrand their lessons, and incorporate pictures, exercises, games, and quizzes, all with the help of over 80 elearning and quiz templates. Highlights: Drag and drop authoring tool, elearning and quiz templates, course library, gamification, leaderboards, rewards, custom push notifications, .

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

Ed App

MAY 20, 2021

You can also reinforce key points through a system-automated quiz called Brain Boost or test knowledge through a quiz maker called Rapid refresh. It provides a premium course library available with pre-made courses on topics such as compliance, customer service, and many more that you can easily deploy to your personnel.

Virtual Classroom 52

Virtual Classroom Authoring Tools Software Blended Learning 52

Growth Engineering

AUGUST 11, 2016

There are benefits to using social media platforms as a forum for informal learning. Take customer service training for example; everybody knows why it’s important to keep the customer satisfied, but some customers can be more difficult than others. Before you do that, you need to choose a platform.

Informal Learning 40

Informal Learning Informal Mobile Photo 40

Ed App

NOVEMBER 24, 2021

It provides a premium course library available with pre-made courses on topics such as compliance training resources , customer service, and many more that you can easily deploy to your personnel. A collaborative learning environment is also promoted through features like discussion forums and virtual classrooms. USD per month.

Content Developer 52

Content Developer Authoring Tools Compliance Training Virtual Classroom 52

Ed App

SEPTEMBER 16, 2021

In just a few clicks, you can check their course completion statuses, success rates, and quiz scores through the actionable reports dashboard. This way, you’ll be able to determine if they’re retaining important retail concepts and skills like product knowledge, sales tips, and customer service techniques.

Authoring Tools 52

Authoring Tools Software LMS Blended Learning 52

Ed App

FEBRUARY 22, 2022

If that’s not enough to end your search, EdApp also has interactive and collaborative features to keep the boredom out of your learning such as gamification templates, an online test maker , a virtual classroom, forum-like Discussions features, and many more. Quiz maker. Cost: Available upon request. Course library. Learning community.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

TalentLMS

OCTOBER 3, 2018

For example, in customer service training , present your team with a role-playing activity where one member is the unhappy customer and the other members need to find a solution to their problem. You could also try making use of discussion forums and group assignments that get learners thinking and problem-solving together.

Content 60

Content Course Taxonomy Case Study 60

Ed App

MAY 13, 2021

If you’re keen to provide your team with a blended learning experience, it also supports live online sessions and activities, discussion forums, recorded videos, and more. This tool will take care of the rest, even your feedback surveys, certificates, and follow-up offers. .

Authoring Tools 52

Authoring Tools Tools Blended Learning Management 52

Ed App

JULY 6, 2021

Automated quiz delivery with Rapid Refresh. It has a premium course library with pre-made courses on compliance, customer service, and many other topics that you can easily distribute to your employees. Discussion forums and virtual classrooms are also used to develop a collaborative learning environment. Gamification.

Virtual Classroom 52

Virtual Classroom Authoring Tools Software Compliance Training 52

learnWorlds

MARCH 21, 2023

(Founder) Review from the eLearning Industry : ‘ Teachable creates an online platform that is easy to use for both customer and creator. ’ – Angela F. Arts & Crafts) Pros and Cons Pros : It has a simple and easy-to-use course authoring with quiz capabilities. Information Services) Review from G2 : ‘Simple.

Comparison 98

Comparison Diversity Training Platform Authoring Tools 98

ProProfs

JANUARY 6, 2022

Quiz templates. Custom certificates. Leverage the Q&A-based forum to build an online community of learners and facilitate collaborative learning. – It can spruce up its discussion forum. Excellent customer service. Quiz Templates. The preloaded quiz templates are another great feature.

Authoring Tools 52

Authoring Tools Compliance Training Diversity Training Tools 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

MARCH 8, 2022

Not only this but the course authors and instructors can also award badges and course points on course completion, assignment submission, quiz completion, etc. Additionally, there are discussion forums and automated emails to notify the users of their progress. Allows course and learner management .

Association Learning Management System 52

Association Learning Management System LMS Learning Management System System 52

ReadyTech

APRIL 19, 2023

Collaboration and Communication Tools: It should have built-in tools for collaboration and communication, such as chat rooms, discussion forums, and virtual breakout rooms. This could include tracking completion rates, quiz scores, and other metrics.

Platform 52

Platform Simulations Compliance Training Program 52

Paradiso Solutions

MARCH 7, 2024

Features like forums, chat rooms, and even social media integration allow for discussion and collaboration. For example, if you’re learning something and have questions about a topic, you can step into the online forum and chat with your colleagues about it. Social learning is when people learn by observing others.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Diversity Training 52

learnWorlds

JULY 31, 2023

Group discussions and brainstorming sessions Group discussions take place either under a course discussion forum, during a live session, or on a third platform like a social media group. You can also offer job-specific coaching, like sales or customer service coaching. ? Brainstorming sessions are conducted in a similar way.

Collaborative Learning 52

Collaborative Learning Activities Collaboration Diversity Training 52

learnWorlds

JULY 30, 2024

Gainsight Customer Education Customer reviews: 4.6 out of 5 Gainsight Customer Education (formerly Northpass) is a SaaS platform specifically designed for customer education. It also supports live events with features like attendance tracking and automated calendar invitations.

LMS 52

LMS Learning Management System Authoring Tools Custom 52

Ed App

OCTOBER 25, 2021

In its course library, you can also access free skills development courses like communication skills , sales skills , leadership development programs , customer service courses , and more. EdApp incorporates spaced repetition strategy through its system-automated quiz called Brain Boost.

Sexual Harassment Training 52

Sexual Harassment Training Code of Conduct HIPAA Training Harassment Training 52

learnWorlds

AUGUST 29, 2022

Do you want a superb customer service that cares for you? Discussion forum. A learning quiz, not for grading but for testing ones’ knowledge on the subject. ?? The support team has delivered amazing customer service every single time we have asked for help. Website builder. Interactive Videos. Quizzes. ??

Comparison 52

Comparison White Label Compliance Training Website 52

eLamb

APRIL 27, 2018

Your learners are always in search of solutions to their problems, so they will be more hooked by a headline that reads “How You Can Delight an Unhappy Customer” rather than “Customer Service Troubleshooting Guide.” What role does multimedia play in creating an engaging eLearning experience?

Custom eLearning Development 52

Custom eLearning Development Tips Create Corporate eLearning 52

learnWorlds

FEBRUARY 26, 2021

Customer Service. 3 Customer training. Customer education is any purposeful and organized learning activity (e.g., onboarding) that is designed to impart attitudes, knowledge, or skills to customers by a business or industry. Advanced quiz elements. Such courses may include: Accounting and Finance.

microlearning 95

microlearning Beginner Authoring Tools Compliance Training 95