Customer Service ILT Internet 
Dashe & Thomson
MAY 16, 2011
This should come in the form of blended learning: using ILT, eLearning, performance support and user-generated content to teach the end users how to properly wield their powerful new tool. Describe the basic concepts of the new tool. Work with people and groups on how they can use the new technology to do their work more efficiently.
Dashe & Thomson
MAY 4, 2011
ILT vs. WBT vs. informal learning). They may by very knowledgeable about the technology behind a tool but can’t bridge the gap to explaining its usage to the people who will be using it, or they don’t know of the most effective learning solutions (e.g. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
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Dashe & Thomson
MAY 11, 2011
Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
MARCH 22, 2011
Ive worked in sales and marketing with various organizations, including 3M, the Minnesota Timberwolves, Ionix Medical, and the Itasca Project. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
MARCH 25, 2011
What’s more, they are beginning to use it at an increasingly young age – a recent study from the Joan Ganz Cooney Center and Sesame Workshop (producers of Sesame Street) found that 80% of children age 5 and under use the Internet at least once a week. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
NOVEMBER 15, 2010
Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
MARCH 6, 2011
While we may like to believe that directing and guiding our learners to new understanding is the most effective way to educate, the traditional Instructor-Led Training (ILT) model fails to recognize that our learners have changed. Blend Your “Content-Heavy” Courses. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff!
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