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Find the Right E-LearningVendor with an Awesome RFP. Do you need to discover qualified consultants or freelancers for a sizable e-learning project? If so, you might think about developing an eLearning RFP (Request for Proposal). What do you understand by RFP for E-Learning?
I’m not saying that e-learningvendors who follow the “trial” and give us your credit card mantra are following this approach nor are they doing so in a nefarious way, I’m just giving you some insight in how companies that use this approach, see value in it. No, just kidding. Just a guess here!
For some people, creating a RFP can be an exciting experience unmatched in the annuals of time. It is a necessity to identify the vendor that is going to provide you with the best system for your solution. When people need a RFP, they think “Internet&#. RFP is another word for lots of pages. 28 vendors.
You will not forget them when you view a demo, nor when you are looking at the company’s web site or literature. I often hear people say they want mobile learning in their solution, social learning, e-commerce, but when you ask for specifics they sometimes have a blank stare on their face. Specifics. Always after.
Any vendor who sees you as a potential customer, should go to your web site and grab the banner/header or colors and place it in your demo before you begin. I have always stated that before any call, at a minimum look at the vendor’s web site, go through the page(s) and see what you can extract. E-Learning 24/7.
Once you identify your LMS potentials, you can create a RFP or RFI with specific details you need and additional information on the company, etc. You identify the date you need them back by, who to contact at your company – which is you – for additional questions, and how they are to send back the RFP/RFI. E-Learning 24/7.
If I am a vendor, do some legwork and at least get the client’s colors and logo, by visiting their web site. . It’s funny because in my LMS RFP template (a new version will appear with my report), vendors who I know do not have a modern UI will state they do. E-Learning 24/7.
One vendor asked if you wanted to learn more about their product and sent you to their help desk to notify them of errors or issues with their system (hmm, not likely to buy one from these guys). Over 90% of LMS vendors had their sites available only in English; so the potential customer could not view it in any other language.
One vendor called their system for the longest time a “micro-learning platform” Now? Another vendor calls their system nearly every keyword for SEO purposes (you can see it on their web site). I am constantly updating the types that exist, which would be covered under learning systems.
If you are a vendor you are likely to see it too often and it appears when the “potential customer” sends you a RFP without ever talking to you prior to. . Or they send the RFP after a discussion, but before seeing the product. Nowadays it is easy to just send off that RFP without doing any due diligence.
I’m a big time fan of vendors who post their pricing on their site. Trust me, people are going to see what your competitors are doing, so the argument that we don’t want to tell you because of competition is lame, especially when there is never a problem listing your pricing on a RFP. One Other Note.
Now, if it is a vendor you just dislike, this is not an ideal option, but look, I hate people ringing my doorbell, and so I let my dogs do the barking, err talking. Let’s say you are about to sign a contract with a learning system vendor or even an e-learningvendor with another product.
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