article thumbnail

Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

The retail sector will only thrive if the right people, knowledgeable, competent, and responsive to changing market needs, are employed. It ranges from excellent customer service to effective communication and also high-quality product and service knowledge. A recent study found that 40% of retail employees feel unprepared for work.

article thumbnail

How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team. Solution Highlights. Part 2: Integrating Rich Media. Solution Results.

Sales 419
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Developing training content for employees in specific roles can reduce the amount of time needed for training, boost engagement and increase knowledge retention. However, providing continuous support can increase knowledge retention and lead to higher rates of application. Create Remote-Friendly Training Content. Final Note.

Knowledge 410
article thumbnail

The Custom eLearning Content Development Services Guide

Ninja Tropic

Tip: Survey learners before and after training to measure knowledge gains and engagement levels. Suitable for compliance training and basic knowledge transfer. Level 3: Advanced Simulations & Gamification Integrates immersive environments, interactive video content, and gamified learning paths.

article thumbnail

Improving Customer Experiences with Product Training

Infopro Learning

This is where product knowledge training comes in. How do you develop product knowledge for your sales reps, directly impacting the quality of service they provide? How do you develop product knowledge for your sales reps, directly impacting the quality of service they provide? Using Life-Like Examples to Build Context.

Product 419
article thumbnail

AI and Self-Directed Learning: Bridging the Knowledge Gap Faster Than Ever

Paradiso

They’re enabling learners to bridge knowledge gaps faster than ever before. In todays fast-paced world, self-directed learning is important for keeping up with changing knowledge demands. This way, they can pursue knowledge that suits their unique needs and learning pace.

article thumbnail

How Gamification in Learning Boosts Engagement and Improves Knowledge Retention in 2025

Infopro Learning

Role-Playing Scenarios: Simulated scenarios that engage the learners in decision-making and application of knowledge. Techniques include: Cumulative Knowledge Quizzes: Summative assessments built on prior knowledge to evaluate comprehension from several lessons.