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How to Evaluate Learning: Kirkpatrick Model for the 21st Century—A Revision

Dashe & Thomson

I was asked by Wendy Kirkpatrick to remove the copyrighted Kirkpatrick diagrammatic model from my original blog post, How to Evaluate Learning: Kirkpatrick Model for the 21st Century. Kirkpatrick calls this Return on Expectations, or ROE. I think the table actually makes the process easier to understand.

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How to Evaluate Learning: The Kirkpatrick Model for the 21st Century

Dashe & Thomson

Recent research by ASTD and REED Learning indicates that the top skills desired by Learning & Development departments are measuring and evaluating training. Kirkpatrick calls this Return on Expectations, or ROE. Deliver the learning and begin formal evaluating with Level 1: Reaction and Level 2: Learning.

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50 Years of the Kirkpatrick Model

Upside Learning

In the fifty years since, his thoughts (Reaction, Learning, Behavior, and Results) have gone on to evolve into the legendary Kirkpatrick’s Four Level Evaluation Model and become the basis on which learning & development departments can show the value of training to the business. You can download the paper here.

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Stop evaluating courses and start evaluating learning

Kineo

Evaluation is yet again in the limelight as we hear and read how important it is, and yet how L&D teams aren't quite measuring up. Yes, there's a need for evaluation to get more aligned to performance measures and business KPIs; but actually, we think there's a slightly different issue afoot.

Evalution 150
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New and improved evaluation

Clark Quinn

A few years ago, I had a ‘debate’ with Will Thalheimer about the Kirkpatrick model (you can read it here ). However, the situation has changed, and it’s worth revisiting the issue of evaluation. In the debate, I was lauding how Kirkpatrick starts with the biz problem, and works backwards.

Evalution 150
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More on Re-evaluating Evaluation – Jack Phillips and ROI

Dashe & Thomson

I have been blogging a lot about Training Evaluation this year—mostly Kirkpatrick , but also Brinkerhoff and Scriven. I just realized that I haven’t included a single word about Jack Phillips , who introduced Return on Investment (ROI) as Level 5 to Kirkpatrick’s Four Levels of Evaluation. Evaluation of ROI Evaluation.

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Performance-Focused Evaluation

Upside Learning

Thus, we need to evaluate what we’re doing. Then, we also need to know when we need to evaluate. We need evaluation at several stages of our process. Will Thalheimer, in his Learning Transfer Evaluation Model (LTEM; available online), expands upon the familiar levels from the Kirkpatrick model.

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