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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

Technical competencies refer to job-specific skills that involve the use of tools, technology, or methodologies. Evaluation: A live assessment where the nurse demonstrates correct IV insertion. Evaluation: Selling to a mock customer and receiving feedback based on performance.

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What You Can Expect When Asking a Vendor for Client References

Absorb LMS

It’s pretty common for prospective clients to ask software vendors for references prior to signing a contract. A 15-minute phone call with two or three organizations who have used the system extensively and sampled the vendor’s services can help mitigate the risk – and reduce the anxiety – related to acquiring a new system.

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10 Tested Tips to Help You Ace Customer Service Training

Infopro Learning

Your customer service teams must have the skills they need to not only meet but exceed customer expectations. Having a highly effective and engaging customer service training program in place that delivers a high ROI is critical to your success. What are the skills your customer support teams will need to provide better service?

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Training Evaluations 101: Benefits, How To, Plus Examples You’ll Want To Use

Spark Your Interest

That’s where training evaluations come in. But are all training evaluations the same? And are the benefits of training evaluations worth the effort? We answer these questions and more by providing examples of training evaluations you can apply in your specific situation. What Are Training Evaluations?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Easy Ways to Improve Your Corporate Training Programs

Infopro Learning

Evaluate Whether Your Development Programs Support Business Goals. It has become necessary to have a plan in place for strategic evaluation and optimization. If you have an evaluation plan in place, consider increasing the frequency of your content review process. Covid19 had a dramatic effect on the business world.

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The Benefits of Managed Learning Services

Paradiso Solutions

Managed Learning Services (MLS) offer a comprehensive solution to streamline and enhance the learning and development (L&D) processes within a company. MLS encompasses a broad range of services, from content creation and curation to the administration of Learning Management Systems (LMS) and performance analytics.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.