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Mastering Customer Service Training: Strategies That Actually Work

Infopro Learning

Do you want to transform your customer service team into a powerhouse of excellence? The key lies in creating effective customer service training that delivers measurable results. Many organizations have trouble designing effective customer service training programs. Essential Customer Service Skills for Success 1.

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AI+ in Managed Learning Services: A Game-Changer for Corporate Learning and Development

Infopro Learning

However, combined with Managed Learning Services (MLS), what we at Infopro Learning call “AI + ” for learning can be a game changer, altering how organizations upskill and reskill their talent, supercharge their operations, and fuel business results. What is AI + in Managed Learning Services? from 2023 to 2032.

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The Future of Employee Training: The Role of Corporate Learning Services

Infopro Learning

Organizations are evolving how they approach employee training in a rapidly changing, technology-driven world. Essential to this transformation is the emergence of corporate learning services, tailored solutions that address the specific learning needs of modern organizations. billion by 2033. billion by 2033.

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The Art of Storytelling in Corporate Training

Clarity Consultants

From childhood fairy tales to business case studies, stories shape our understanding of the world. For example, compliance training can integrate scenarios showing both compliance successes and failures, reinforcing key principles through relatable characters and situations.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

Competency-Based Training (CBT) ensures that employees develop the real-world skills necessary for success. Unlike traditional training, which often emphasizes theoretical knowledge, CBT ensures learners can demonstrate real-world skills before moving forward. Training should never be about just completing courses.

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How Interactive Learning Platforms Help Businesses Stay Competitive

Infopro Learning

For example, suppose a sales manager performs well in negotiation as a course segment but falters at data-driven decision-making. A report by Grand View Research notes that the eLearning services market is forecasted to grow ata 19.0% CAGR to reach USD 375 billion by 2030, propelled by cost-efficiency and accessibility factors.