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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer education pre-purchase takes many forms and often includes the following: Blog posts, e-books, and podcasts – direct to a customers inbox. Webinars and video tutorials to build a stronger rapport. Video tutorials and recorded screen-captures to share step-by-step instructions for complex services or products.

Education 220
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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. The problem was that he was tasked with creating training videos and video tutorials in a very short amount of time. At a glance. About Avaya. The Problem. The Results.

YouTube 75
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Training Millennials: How to Boost Engagement

TalentLMS

Millennials outnumber all other generations in the workplace — and they’re expected to make up 75% of the global workforce by 2025. Provide mentors. Their high level of ambition combined with their desire and willingness to learn new skills, has contributed to the increasing value they place on mentors.

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What is Blended Learning? A Guide to Everything You Need to Know

eLearningMind

Global organizations face the challenges of making learning universal, no matter the branch location. Benefits are role-play, mentoring, hands-on practice, and feedback. The instructor is usually present in a mentoring capacity, to answer questions. Reach and Personalization. This modality engages and solidifies learning.

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What is Blended Learning? A Guide to Everything You Need to Know

eLearningMind

Global organizations face the challenges of making learning universal, no matter the branch location. Benefits are role-play, mentoring, hands-on practice, and feedback. The instructor is usually present in a mentoring capacity, to answer questions. Reach and Personalization . This modality engages and solidifies learning.

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LMS Review: Docebo 7

Talented Learning

The self-service capability is still in place, but the business model and pricing are now geared towards disrupting the highly competitive mid/large global market. Substantial new capabilities for coaching, sharing and mentoring. Globalization Features. Blogs tied to users, groups and courses. Weaknesses. Leaderboard.

Docebo 100
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Why intelligent learning platforms help hybrid employees be more productive

Matrix

The trend is already underway in a global work environment where more than 55% of companies allow remote work. . For instance, if an employee has a hard time completing their learning goal, the platform can recommend “Contact mentor” to quickly contact a knowledgeable peer who can help them. Still, many of them prefer a hybrid model.