Petra Mayer

APRIL 7, 2025

Below, we answer some of the most common questions organizations have about LMS implementation to help you confidently navigate the process. An LMS is a platform that helps organizations manage, deliver, and track training in one place. It helps organizations assess their needs and find the right system to match them.

FAQ 52

FAQ LMS vendor Compliance Training 52

Infopro Learning

FEBRUARY 15, 2021

If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider. Managed training service providers differ from your typical training outsourcing partner. This can help save your company save both time and money. Final Word.

Services 332

Services Custom eLearning Development Blended Learning Outsource 332

Infopro Learning

APRIL 10, 2025

The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. The following checklist outlines the customer service skills every professional should cultivate to excel in this critical field.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

Customer Service 251

Customer Service Services Blended Learning Custom 251

Infopro Learning

JUNE 15, 2021

A managed learning services company can help your business better handle outsourced vendor relationships. 5 Ways a Managed Learning Services Partner can Streamline the Vendor Management Process. A needs analysis can help an organization improve operational efficiency. Resolution Services.

vendor 251

vendor Services Providers Outsource 251

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

MAY 19, 2021

For many modern businesses today, outsourcing the learning management systems administration can help them streamline the management of their employee training programs. When used effectively, they can help organizations improve employee performance, ensure compliance requirements are met, and help employees further develop their skills.

Outsource 422

Outsource LMS Compliance Training Management 422

Infopro Learning

JULY 8, 2021

Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. Performance improvement consultants have the skills and abilities needed to identify and address performance issues at both individual and team levels. Identifying Performance Issues. Poor Communication.

Consulting 419

Consulting Performance Support Teams Performance 419

Experiencing eLearning

NOVEMBER 24, 2020

SMEs will often start with general ideas like “provide quality customer service” or “improve communication.” Besides talking to the SMEs, it’s also helpful if you can talk to actual users (or people who have learned this skill recently). Details on the desired behavior. Identify consequences.

Behavior 529

Behavior Problem Photo Customer Service 529

Infopro Learning

JUNE 19, 2023

Transparency Market Research (TMR) report states that managed learning services provide a wide range of expertise while reducing training costs by 15% to 20%. This helps to ensure consistency and quality across all aspects of the learning and development process.

Services 221

Services Management Agile Metrics 221

Infopro Learning

AUGUST 28, 2020

To help you better understand what you should look for in a performance consulting organization we have put together a list of the top 3 qualities you should look for. Resources and Managed Learning Services. Unfortunately, not all performance consulting companies have the same process or achieve the same results. Conclusion.

Consulting 419

Consulting Performance Outsource Pattern 419

Infopro Learning

SEPTEMBER 17, 2020

To help you determine which investments make sense for you we have shared some of the top investments that will help you steer through change and transform your human capital. The reporting capabilities of these programs can help your identify patterns you can use to optimize your training program. Final Note.

Blended Learning 417

Blended Learning Outsource Blended Analytics 417

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. In a survey conducted by NBC, the vast majority of the responders said that customer service has gotten worse during the pandemic times.

Adoption 170

Adoption Adopt Performance Support Support 170

Upside Learning

FEBRUARY 5, 2025

Recently PwC published a survey report where the employees in this financial services department said they believed that almost 60% had inadequate knowledge requirements to thrive during the present moment. Look into how eLearning is changing financial services training and how it quickly has become a required tool for success.

Compliance Training 148

Compliance Training Diversity Training Simulations Corporate eLearning 148

Infopro Learning

JUNE 10, 2021

Organizations usually hire a training company that provides end-to-end L&D services, such as a managed learning services provider. They also can help organizations fill L&D gaps and needs that other vendors may not provide. Learning administrative services. Learning bpo can help streamline these activities.

Outsource 364

Outsource Blended Learning Benefits vendor 364

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 1: Planning.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

OCTOBER 27, 2020

Current technological advancements as well recent events have only made overcoming these issues more challenging. Many industry leading organizations have found that developing custom eLearning solutions has been an effective training method and can help overcome these all to common training challenges. Incorporate a Blended Strategy.

Custom eLearning Development 419

Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

LearnDash

OCTOBER 2, 2024

We want to take a moment to address this issue and reassure you that your success is our top priority. It appears that some of our emails – especially those related to customer support, customer success, account services, and marketing – have been misclassified as spam. Thank you for being a part of the LearnDash community.

Issue 130

Issue Director Communication Custom 130

LearnDash

OCTOBER 2, 2024

We want to take a moment to address this issue and reassure you that your success is our top priority. It appears that some of our emails – especially those related to customer support, customer success, account services, and marketing – have been misclassified as spam. Thank you for being a part of the LearnDash community.

Issue 130

Issue Director Communication Custom 130

Learning Rebels

NOVEMBER 1, 2024

With businesses seemingly in a constant state of flux, one hat we wear is to help steer change, even when the waters get choppy. I hope with these nuggets, you find an idea or two that can help you help your organization in times of change. In our recent Learning Rebels Coffee Chat , we had a great discussion.

Change 211

Change Tips Management Trust 211

Infopro Learning

MAY 18, 2021

Once you identify knowledge and performance gaps, you can adjust your employee training programs to help close them. Social learning can help your business create, promote a culture of learning, and help learners develop a deeper sense of connectedness. Take time to assess the current state of your corporate training programs.

Program 418

Program Outsource Training Train 418

Upside Learning

MARCH 5, 2025

Training That Fails to Keep Pace with Product Lifecycles IT and telecom companies are introducing new goods and services at a never-before-seen pace. Similarly, IT service models are shifting towards cloud-based, subscription-driven ecosystems, requiring constant retraining on updates, integrations, and security protocols.

Compliance Training 148

Compliance Training Cognitive Augmented Reality Metrics 148

Avilar

AUGUST 21, 2024

While analysts don’t all agree on when a transaction is a “failure” or what the success/failure rates are, they do agree that integrating the people, technologies, products and services, and customer base is a tricky endeavor that takes planning and skill. This competency model is the foundational reference for job descriptions.

Integrate 95

Integrate Skills Management Examples 95

Infopro Learning

MAY 25, 2021

Many businesses are working with outsourced training providers to help them improve and streamline their L&D processes. There is wide variety of options you can choose from now it can be difficult to know which services meet your organization’s needs. Your business has recently gone through significant changes.

Consulting 251

Consulting Performance Support Performance Benefits 251

Gyrus

DECEMBER 25, 2024

Implementing an LMS helps streamline compliance training and ensures timely certification management. LMS technology supports continuous learning, helping employees upskill and reskill for Industry 4.0 Safety training using interactive LMS features like AR/VR reduces risks in high-hazard manufacturing environments. advancements.

Compliance Training 130

Compliance Training LMS Technology Solution 130

Hurix Digital

APRIL 15, 2025

Proofreading services go beyond grammar correctionthey enhance clarity, consistency, brand reputation, and SEO. This post will discuss how the best proofreading services help you enhance your businesss quality assurance process. What are Proofreading Services? What are Proofreading Services?

Services 52

Services Code of Conduct Reputation Website 52

Infopro Learning

JUNE 30, 2021

For many enterprise organizations, outsourcing performance improvement plans with a performance consulting provider can help improve productivity and increase business agility—Infopro Learning has over 20 years of experience developing customized learning solutions that produce impactful business benefits. Solution Highlights. Final Word.

Performance Support 282

Performance Support Performance Program Case Study 282

Infopro Learning

JUNE 11, 2021

One line of outsourced training industry services that is often overlooked is learning administration. Managed learning providers often offer administrative services that can help organizations streamline their L&D processes. These types of scenarios lead to more frequent maintenance issues and slow resolution times.

ROI 251

ROI Outsource LMS Training 251

Infopro Learning

JUNE 27, 2023

The BFSI (Banking, Financial Services, and Insurance) sector is known for its fast-paced and dynamic nature, making workforce training crucial for success. Additionally, incorporating personalized learning paths that cater to individual needs and preferences can help further improve the learning experience.

Diversity Training 449

Diversity Training Compliance Training Blended Learning eLearning Strategy 449

Wahoo Learning

NOVEMBER 12, 2024

With so many options available, it can be challenging to understand what a managed channel partner training service can offer and how it might benefit your organisation. Here, we’ll walk you through what to expect from a partnership and how our managed channel partner training services can help you scale effectively.

Management 91

Management Outsource Training Train 91

Avilar

AUGUST 7, 2024

A marketing professional will always be responsible for presenting product or service value to customers. Priority : Placing capabilities front and center helps employees, managers, HR personnel, and other leaders to better prioritize the skills needed to gain proficiency with the essential tasks and responsibilities of a job.

Skills 82

Skills Benefits Business Management 82

Infopro Learning

JULY 16, 2024

With changing regulatory demands, the need for comprehensive and relevant compliance training programs is an issue that continues to be problematic for numerous organizations. This training helps prevent ethical misconduct, legal issues, and organizational non-compliance.

Compliance Training 221

Compliance Training Outsource Compliance Program 221

Paradiso

JANUARY 20, 2025

These skills help businesses build trust and create lasting relationships with customers by delivering personalized service infused with a human touch. Training initiatives can help employees acquire and refine these critical abilities through: Mentorship programs to provide guidance and feedback. What Are Power Skills?

Roles 91

Roles Custom Skills Customer Service 91

Avilar

SEPTEMBER 19, 2024

Social issues. This involves understanding different personality types, communication styles, and underlying issues that may drive conflict. Employees need to feel empowered to address issues head-on and with respect, rather than letting grievances fester. How a company manages conflicts can directly impact its overall success.

Skills 95

Skills Management Culture Performance Support 95

Infopro Learning

AUGUST 20, 2020

One thing to consider before you grow your remote workforce is the increased risk of security issues. There are many companies that specialize in providing secure cloud services for remote companies. This is will help your employees learn how to navigate online diversity and how to deal with issues such as unconscious bias.

Diversity Training 360

Diversity Training Mobile Business Security 360

Hurix Digital

NOVEMBER 8, 2024

Summary This blog covers key compliance challenges for IT project managers in cloud services, including GDPR, PCI DSS, ISO standards, and best practices for regulatory compliance. When implementing cloud-managed services, IT project managers must navigate a complicated regulatory environment.

Compliance Training 40

Compliance Training Compliance Services HIPAA Training 40

LearnDash

DECEMBER 19, 2023

From optimizing for efficiency to expanding your reach and upselling, tackling the issue from all angles while having focused goals can take your membership revenue to the next level! Are there any technical issues left unattended? Bugs, broken links, and loading issues don’t make for a very enjoyable browsing experience.

Tips 279

Tips Site Social Media Gamification 279