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Managed Learning Services and the Future of Work

Infopro Learning

Future Learning Landscape Predictions. This past year organizations have been focusing on converting existing learning programs into formats better suited for employees who are now working remotely. Developing a long term learning strategy. Now organizations are looking for long term learning and development solutions.

Services 419
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10 Tested Tips to Help You Ace Customer Service Training

Infopro Learning

Your customer service teams must have the skills they need to not only meet but exceed customer expectations. Having a highly effective and engaging customer service training program in place that delivers a high ROI is critical to your success. Develop a Business Aligned Learning Strategy.

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How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

This is one of the many reasons why improving customer service is a high priority for many modern organizations. However, providing quality customer service now requires that your sales reps know more than just facts and features. They need to know how your offerings can help customers with their pain points.

Sales 419
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Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410
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Empowering Organizations with Talent-As-A-Service Model

Infopro Learning

Why Adopt the Talent-As-A-Service (TaaS) Model? For instance, instructional design recruiters can find highly experienced professionals with expertise in curating learning experiences using a plethora of tools from instructional technology and curriculum design to cognitive psychology and innovative evaluation techniques.

Services 221
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Why is Blended Learning the Future of Corporate Training?

Infopro Learning

The hybrid or blended learning model is not a new term for learning and development teams across various verticals. Blended learning has proved to be a cost-effective solution to cater to the changing priorities of L&D leaders. Short chunks of videos help inspire employees to retain knowledge and perform better.

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Microlearning in Corporate Training: Tactical Asset or Strategic Misstep?

Upside Learning

If youve been in L&D long enough, youve probably seen microlearning go from the next big thing to just another tool in the learning toolbox. Give them bite-sized learning! How can L&D leaders integrate it into a larger learning strategy instead of just creating another content dump? Knowledge retention is low?