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Consider the more current example of José, who has been hired as a maintenance operator on an offshore rig for a big oil company. He puts on the VR headset and starts the tutorial. José’s story is inspired by a solution developed by EON Reality for the Institute of Technical Education’s Marine and Offshore Technology program.
However, these solutions are not always great since state-of-the-art AI is rather costly, and off-shore call centers may come with m ore disadvantages than perks. Asana, a web and mobile work management platform, offers immediate troubleshooting assistance , live webinars with Q&A, video tutorials, and self-paced, in-depth courses.
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Now, imagine a different scenario where your first interaction with the software includes a user-friendly tutorial guiding you through every nook and cranny, ensuring you understand and make the most out of the product. Interactive tutorials and walkthroughs are the unsung heroes in the world of product adoption.
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