Ninja Tropic

APRIL 2, 2025

Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce Businesses need employees who can perform their jobs effectively, not just those who have completed training. Competency-Based Training (CBT) ensures that employees develop the real-world skills necessary for success.

Compliance Training 52

Compliance Training Diversity Training Skills Guide 52

Infopro Learning

FEBRUARY 16, 2022

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. Leaders must have a proper understanding of the fundamentals of managing training services. Training services indeed involve the delivery of information to a certain extent.

Services 415

Services Management Train Training 415

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Using a One-Size-Fits-All Approach.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Infopro Learning

DECEMBER 28, 2021

As a result, the global managed learning services market will witness significant growth with escalated adoption of outsourced learning services. Such outsourced services will be in training delivery, learning consultancy, curriculum design & development, and consequential services. Conclusion.

Global 418

Global Services Trends Simulations 418

Infopro Learning

MARCH 25, 2025

Essential to this transformation is the emergence of corporate learning services, tailored solutions that address the specific learning needs of modern organizations. Technology disruption, digital transformation, automation, artificial intelligence (AI), and remote working have reshaped job roles and the required skill sets.

Corporate Learning 170

Corporate Learning Blended Learning Diversity Training Corporate eLearning 170

Infopro Learning

JULY 20, 2021

High-quality employee training programs play a critical role in helping business equip their employees with the knowledge and skills they need for success. This is where managed training service providers come in. Managed training service providers offer end-to-end learning and development services.

Services 419

Services Outsource Management Guide 419

Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419

Services Management Agile Reputation Management 419

Infopro Learning

SEPTEMBER 22, 2021

They know that the ability of their employees to develop new skills and adapt new behaviors is the key to improved growth and prolonged success. Delivering quality customer service is essential for organizations that depend on their customers to stay ahead of the curve. Setting Learning Goals. Understand Company Culture.

Customer Service 383

Customer Service Diversity Training Services Blended Learning 383

Infopro Learning

AUGUST 13, 2021

External managed learning service providers bring in varied resources that organizations usually struggle to develop in-house. This strategy is referred to as Managed Learning Services or MLS. Benefits of Managed Learning Services. Benefits of Managed Learning Services. The Future of Managed Learning Services.

Services 419

Services Management Outsource Agile 419

Infopro Learning

JULY 10, 2021

Training outsourcing with a managed learning services organization can help your business optimize your employee development programs in three different ways to maximize effectiveness. Experienced training service providers will have a strategic process to assess and align your employee training programs with your business goals.

Services 419

Services Program Management Outsource 419

Infopro Learning

MARCH 22, 2023

Organizations can optimize their training program requirements by partnering with a Managed Learning Services (MLS) provider. What are Managed Learning Services? Managed Learning Services is a comprehensive learning and development solution to help organizations enhance their employees’ skills, knowledge, and performance.

Services 419

Services Diversity Training Compliance Training Program 419

Infopro Learning

APRIL 10, 2025

The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. The following checklist outlines the customer service skills every professional should cultivate to excel in this critical field.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

OCTOBER 29, 2021

Companies are relying on their intangible assets—skilled employees, exceptional leaders, and knowledge. The idea of partnering with managed learning service providers is the potential solution to deal with such challenges related to learning and development activities. Saves Time. Leverage High-Quality Learning Solutions.

Services 419

Services Management Outsource Train 419

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. These are the kinds of improvements that help set your organization apart from the rest.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Infopro Learning

JULY 14, 2023

As per the 2023 Workplace Learning Report by LinkedIn, a significant majority (89%) of L&D professionals believe that actively developing employees’ skills is crucial to adapting to the ever-evolving future of business. This can include videos, simulations, and quizzes, which can help employees learn through active participation.

Corporate eLearning 221

Corporate eLearning Diversity Training Benefits Program 221

Infopro Learning

MAY 13, 2021

In a recent study by Udemy, 62% of L&D professionals shared that closing skills gaps were their number one priority. Outsourcing with a trusted L&D provider can help your organization deliver quality learning experiences quickly and effectively. The skills employees need the most have changed.

Services 369

Services Providers Outsource Management 369

Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers.

Customer Service 340

Customer Service Services Custom Program 340

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

E-Learning Provocateur

MARCH 1, 2021

The meaning of the phrase skills of the future is variable. According to my own heuristic, a “skill of the future” is a capability for which demand will grow disproportionately over the next 5 years. The why for investing in skills of the future should be self-evident post Covid.

Skills 362

Skills Blended Learning Leadership Internationalization 362

Infopro Learning

MARCH 24, 2021

Outsourcing your organization’s learning and development needs with a managed learning services provider is one way your business can improve and streamline the L&D process. Understanding the Role of Managed Training Services Partner. What is the difference between a managed services provider and other learning vendors?

Services 380

Services Outsource Management Case Study 380

Upside Learning

DECEMBER 5, 2024

That requires some skills on behalf of the learning and development (L&D) team that may not currently be extant. For one, it means that staying on top of the technology being used for products or services will need to be continually tracked and appropriate new skills sourced. Some changes are predictable, others not.

Skills 148

Skills Write Blog Innovation Lesson 148

Clarity Consultants

FEBRUARY 25, 2025

Custom eLearning development, guided by an experienced instructional design consultant, can help organizations integrate storytelling into their training programs. Define Clear Learning Objectives Start by identifying the basic knowledge, skills, or behaviors that the story should reinforce.

Case Study 52

Case Study Corporate eLearning Custom eLearning Development Diversity Training 52

Ninja Tropic

MARCH 6, 2025

Unlike generic, off-the-shelf courses, these solutions focus on the specific skills and knowledge employees need to succeed. What skills do your employees need? Conducting a training needs analysis helps you answer these questions. These objectives guide course development and help measure success. The result?

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Avilar

SEPTEMBER 19, 2024

Do you know how to improve conflict management skills at your company? Do you know how to improve conflict management skills at work? These shifts can result in miscommunications or clashes of opinions, which may go unresolved if proper conflict resolution skills are not in place. READ TIME: 5 minutes. Social issues.

Skills 95

Skills Management Culture Performance Support 95

The Learning Rooms

APRIL 23, 2025

We are launching an evidence-based Building Resilience eLearning course to help people thrive in challenging times. Their mission is to help individuals optimise their wellbeing, build resilience, and pursue meaningful life goals through practical, research-informed programmes.

Blended Learning 52

Blended Learning Cognitive Lecture Expertise 52

Avilar

AUGUST 21, 2024

How can skills management simplify your post-merger integration framework? While analysts don’t all agree on when a transaction is a “failure” or what the success/failure rates are, they do agree that integrating the people, technologies, products and services, and customer base is a tricky endeavor that takes planning and skill.

Integrate 95

Integrate Skills Management Examples 95

Paradiso

JANUARY 20, 2025

The answer lies in power skills an essential yet often overlooked asset. These skills help businesses build trust and create lasting relationships with customers by delivering personalized service infused with a human touch. What Are Power Skills? From Soft Skills to Power Skills: Why the Change?

Roles 91

Roles Custom Skills Customer Service 91

Learnnovators

JANUARY 23, 2025

For organizations, staying competitive means equipping their teams with the right skills to navigate these shifts successfully. But bridging the skills gap requires more than just training programs - it calls for a thoughtful, proactive approach to workforce development. To thrive, employees also need strong problem-solving skills.

Change 130

Change Technology Skills Custom eLearning Development 130

LearnDash

DECEMBER 19, 2024

Our mission is simple yet powerfulto make financial education and financial services accessible and actionable to everyone. LearnDash Brought the Vision to Life TWC Network set out to provide individuals with financial skills through an online community with courses. But when COVID-19 hit in 2020, their plans changed.

Network 255

Network Custom Social Networks Community 255

Infopro Learning

APRIL 11, 2025

That is where AI-powered managed learning services come in a new paradigm that integrates advanced technology with managementstrategies to create scalable, effective learning solutions. This upward trend signals a skills-focused golden era for businesses. What Is AI-Driven Managed Learning Services?

Services 221

Services Compliance Training Business Management 221

Avilar

AUGUST 7, 2024

Grouping and prioritizing skills into capabilities is not new. How do you ensure you get the full business benefits of skills management at your workplace? Recently, HR and business analyst and educator Josh Bersin shared a video homing in on the value of taking a pragmatic, business-centered approach to skills.

Skills 82

Skills Benefits Business Management 82

Ninja Tropic

FEBRUARY 23, 2025

These tailored learning experiences cater to the unique needs of individuals and organizations, offering a personalized and effective approach to knowledge acquisition and skill development. Real-world scenarios: Presenting learners with realistic scenarios and challenges to apply their knowledge and skills. .

Examples 52

Examples Custom eLearning Development Case Study Solution 52

Infopro Learning

FEBRUARY 17, 2025

Staff augmentation services allow companies to access talent with specialized skills in a just-in-time manner. This approach is especially important in the L&D sector, where the demand for specialized skills continuously increases. Let us partner with you to help you reach those business goals through talent optimization.

Services 221

Services Metrics Diversity Training Specialist 221

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. Managed Learning Services (MLS), a complete outsourcing of learning services, has become a valuable cornerstone in the era of remote work.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Infopro Learning

OCTOBER 25, 2021

An effective way to help businesses increase their profits is by ensuring that their sales teams are well trained. Sales teams working in the Finance industry must also acquire relevant skills to anticipate the ever-evolving customer and market needs. . • Putting differentiation beyond rates. Consultative Prospecting.

Sales 419

Sales Diversity Training Program Case Study 419

Infopro Learning

DECEMBER 4, 2023

The most significant challenges faced are the limited availability of skilled talent and the rising expense of hiring and retaining employees. This control helps ensure that the augmented staff members work towards the company’s goals and values.

Agile 221

Agile Teams Services Product 221

Infopro Learning

MAY 9, 2024

Advancing technologies, shifting skill requirements and an emphasis on improving employee experiences are driving the need for flexible and cost-efficient corporate training solutions. MLS providers fulfill this function by transcending service provision and evolving into strategic allies.

Services 221

Services Diversity Training Outsource Management 221