Infopro Learning

AUGUST 6, 2021

Fortunately, the approach to solving performance issues has progressed too by learning from mistakes, finding solutions, applying strategies, and training employees. In order to resolve workplace performance problems, changes must take place. Performance consulting helps improve the process and project initiatives in an organization.

Consulting 419

Consulting Performance Training Train 419

Infopro Learning

JUNE 27, 2017

U = Uncertainty The lack of predictability, the prospects for surprise, and the sense of awareness and understanding of issues and events. C = Complexity The multiplex of forces, the confounding of issues and the chaos and confusion that surround an organization. 3 Ways to Keep the Leadership Pipeline Full, by Lena J.

Leadership 425

Leadership eLearning Strategy Strategy DDI 425

Infopro Learning

FEBRUARY 17, 2021

A consultant will conduct research to identify current performance problems. Key learning outcomes are designed to address the various performance issues that were previously identified. Learning the right skill sets will make their jobs easier, enabling them to work more efficiently. – Higher Employee Retention.

Consulting 419

Consulting Performance Solution Learning Objects 419

Experiencing eLearning

JANUARY 14, 2020

In workplace learning, that means the character has the same or a similar job as the learners. The learners should recognize the problems the character is dealing with and ideally share the protagonist’s goal. That will allow the learners to practice making the kinds of decisions they need to make in their jobs.

Learner 328

Learner Compliance Training Simulations Instructional Design 328

Experiencing eLearning

JULY 9, 2024

This month marks 20 years since I started at my first instructional design job. Searching for a job I had been working as a corporate software trainer for about 2 years when I was laid off in July, 2003. Searching for a job I had been working as a corporate software trainer for about 2 years when I was laid off in July, 2003.

Instructional Design 391

Instructional Design Instruction Instructional Authoring Tools 391

TOPYX LMS

OCTOBER 15, 2020

million healthcare workers lost their jobs. 1 HealthLeaders also stated: 64% of unemployed healthcare workers lost their jobs as a result of the impact COVID-19 had on their workplace. 52% of clinicians have experienced higher stress levels and increased rates of burnout and mental health issues due to the coronavirus pandemic.

Online Learning 246

Online Learning Platform Companies Online 246

Making Change

JUNE 16, 2020

"Training will help solve this problem.". 1 The job or task can be performed by a normal human. We've all seen job descriptions that no human could fill. 2 We have the right person in the job. The job requires Spanish fluency, but Bob runs out of Spanish after saying, "Una cerveza, por favor."

Design 259

Design Training Train Analysis 259

Gyrus

FEBRUARY 21, 2025

Employees who receive regular feedback are more likely to feel valued and motivated, leading to higher levels of job satisfaction and performance. Collaboration not only improves problem-solving and innovation but also strengthens relationships and trust within teams.

Association Learning Management System 246

Association Learning Management System LMS Productivity Product 246

Making Change

MARCH 12, 2019

Specify the date and location for “the training” Identify the number of people to be “trained” With this form, you’re saying, “My job is to produce whatever training you want, whether or not it will actually work.” ” Make clear your job is to improve performance, not create training on demand.

Blended Learning 255

Blended Learning Toolkit Training Train 255

Experiencing eLearning

JUNE 13, 2023

If you narrow your focus for branching scenarios, you can alleviate that issue. With branching scenarios, you’re looking for that laser focus on a specific performance problem, behavior to change, or skill to practice. An explainer video, explicit presentation, or Rise module with content to read might work better.

Diversity Training 418

Diversity Training Analysis Photo Behavior 418

The Logical Blog by IconLogic

JANUARY 2, 2018

Maybe a former star is struggling to learn some new aspect of their job, or maybe something has happened at home. If it’s not a personal issue, it’s time to analyze what’s changed at work. Ask yourself: Did job duties recently shift or expand? Have they outgrown the job and need new challenges?

Issue 0

Issue Performance Problem Job 0

Experiencing eLearning

AUGUST 27, 2024

Claude doesn’t train its AI on the data you provide in prompts to train its AI in most instances (with exceptions like customer support and content flagged for safety issues). I could use ChatGPT for all of the above, but I generally prefer Claude. Slack I’m in several Slack groups related to L&D.

Tools 448

Tools SnagIt Diigo Write Blog 448

Experiencing eLearning

NOVEMBER 25, 2014

Jill Goldman of Goldivox is a voice over professional who graciously agreed to share with me the issues she sometimes sees in scripts. Jill notes common problems with abbreviations: Slash marks, abbreviations, and things like “e.g.” At my first ID job, the team of editors changed every instance of e.g., i.e., and etc.

Voice 402

Voice Alternatives Sound Audio 402

Making Change

JANUARY 8, 2019

And there’s the problem — conventional learning objectives can work against us. Closing that gap will help solve the problem. Maybe the problem is mostly caused by bad tools, an inefficient process, lack of incentives, or some other environmental issue. Will closing the gap solve the problem?

Learning Objects 275

Learning Objects Learning Objectives Analysis Learning 275

Making Change

JUNE 26, 2018

Help the client by asking questions, such as: What problems are you seeing? Was this problem caused by one rogue employee, or is it a bigger issue? Is it limited to a group of employees, or is it really a problem that all employees are causing equally? If there’s really no problem, we shouldn’t create a solution.

Compliance Training 239

Compliance Training Policies Training Train 239

Experiencing eLearning

NOVEMBER 13, 2013

We always avoid doing role plays for issues of discrimination to avoid insulting someone. ” “OK, I understand where you’re coming from. ” “Let’s see…have your problems in this area been more with managers or coworkers discriminating?” Tell me about the course itself.

Compliance Training 369

Compliance Training Policies Convert Slides 369

Experiencing eLearning

AUGUST 27, 2019

We always avoid doing role plays for issues of discrimination to avoid insulting someone. ” “OK, I understand where you’re coming from. ” “Let’s see…have your problems in this area been more with managers or coworkers discriminating?” Tell me about the course itself.

Compliance Training 368

Compliance Training Policies Convert Slides 368

E-Learning Provocateur

OCTOBER 3, 2016

Then I get a job at Bank B. I see re-doing my compliance training as a problem, not just because it’s an inconvenience for me personally, but also because the financial services sector alone employs half a million people in Australia. That’s normal. And I agree, but that’s not the idea.

Compliance Training 263

Compliance Training Compliance LMS Training 263

Infopro Learning

APRIL 10, 2025

When a customer complains about a shipment taking too long, a sympathetic response, such as I can understand how disappointing that must be, shows that youre diagnosing a problem and engaging. This shows you are attentive and ensures you tackle the right problem. People want to feel likethey are being heard, not just processed.

Customer Service 221

Customer Service Services Custom Skills 221

LearnDash

AUGUST 11, 2020

However, we don’t recommend them for LearnDash, as they will sometimes try to combine our already compressed files, which can lead to issues. These can often be weighed down by poorly written scripts that contribute significantly to your load time, and in some cases, the plugins conflict with each other, leading to UX problems as well.

Site 306

Site Hosting Course Online 306

Experiencing eLearning

MAY 23, 2023

Response time matters to customers, so the speed with which agents can answer calls and solve problems is a performance measure. It creates accessibility issues…” you reply. We might need a job aid to provide support and reminders too. Acting quickly in an emergency is another skill where seconds matter.

Training 439

Training Train Performance Support Simulations 439

Clark Quinn

FEBRUARY 15, 2022

There are broad claims of the need for them, increasingly, even showing up in job advertisements. I tend to lump critical thinking skills in with the broader issue of generic thinking skills, so what are the issues? There is significant evidence that expertise matters in successful approaches to problem-solving, and others.

Skills 216

Skills Expertise Issue Problem 216

LifterLMS

DECEMBER 22, 2024

Chris contends that people are constantly motivated when jobs or objectives fit with their innate wiring, challenging the conventional wisdom that views motivation as a resource that has to be replenished. Once people read it and put words to it and see it, then suddenly they’re like, Oh my gosh, that’s why I hated that job.

Coaching 99

Coaching Job Diversity Training LMS 99

Making Change

MARCH 27, 2018

The main takeaways: Analyze the problem! List the specific, observable actions people need to take on the job to meet that goal. First consider the environment (tools, systems, and culture), to avoid assuming that the problem comes entirely from a lack of knowledge or skills. Prototype first! Prioritize those actions.

Design 191

Design Picture Player Format 191

LearnDash

JANUARY 23, 2020

Training scenarios help your employees handle everyday conditions in the workplace, difficult clients, and even the more unusual circumstances that sometimes arise on the job. When you lack focus in your training scenario, you aren’t giving your team the specific tools they need to properly do their jobs.

Toys 296

Toys Tips Training Train 296

Infopro Learning

DECEMBER 26, 2024

It is a method for individuals to understand the material they need to absorb, whether in some training setting, on-the-job training, or a self-paced virtual learning environment. However, they are reluctant to tackle the underlying problem with their manager, feeling it is out of their pay grade.

Learning Strategy 221

Learning Strategy Innovation Compliance Training Strategy 221

Paradiso

JANUARY 29, 2025

Collaborative learning is an educational approach where individuals share knowledge, solve problems, and achieve common goals. This exchange of ideas challenges individuals to think critically, question assumptions, and develop well-rounded solutions to problems. What is Collaborative Learning? Here are some proven methods: 1.

Collaborative Learning 91

Collaborative Learning Collaboration Virtual Classroom Case Study 91

Infopro Learning

MAY 6, 2019

The disadvantages are potential technical issues such as lag time, incompatible internet browsers and devices such as mobile phones and tablets. Creating an engaging webinar can help minimize these problems. One problem that can arise with e-learning training programs is employee motivation.

Customer Service 272

Customer Service Methods Services Blended Learning 272

LearnDash

APRIL 25, 2019

If your students were up for your job, what kinds of questions or tasks would you ask of them to determine if they were ready to take that job on? For the best results you should time these open-ended opportunities after the closure of tricky concepts so as to tackle potential comprehension issues sooner rather than later.

Course 223

Course Online Create Beginner 223

Infopro Learning

SEPTEMBER 22, 2023

Here are a few factors to consider before engaging with customers: Customers want to be listened to: A common problem in customer service is that companies often don’t allow customers to express themselves or actively pay attention to what they say. As Steve Jobs once said, “Stay hungry, stay foolish.”

Customer Service 221

Customer Service Services Custom Skills 221

Clark Quinn

FEBRUARY 1, 2022

Of late, I’m working in a couple of engagements where the issue of learning and performance strategy have come up. I think it’s worth laying out some of the issues and thinking, and of course I welcome your thoughts. Thus we focus on job aids and examples. It includes front-end analysis, but also ongoing-monitoring.

Performance Support 209

Performance Support Performance Strategy Association Learning Management System 209

Learning Rebels

FEBRUARY 5, 2021

Consider this: When 71% of your employees must create work-around solutions for antiquated technology, a productivity issue is sure to follow. When 35% download additional software to their PCs in hopes it will help them do their jobs quicker and smarter there may be a security issue. The Data Doesn’t Lie.

Digital 179

Digital Create IBM Community 179

Clark Quinn

MAY 11, 2021

Instead, trust (and ensure) that your designers know more about learning than the SME, and have practices to help ameliorate the problem. Courses are the answer to performance issues. Also, training can’t solve certain types of problems. Except, there are many problems! There’s a problem, however.

Augmented Reality 240

Augmented Reality Predictions Behavior Second Life 240

Learnnovators

JULY 4, 2021

Regardless of the role, at the heart of everything Keith does centers around problem solving. He studied Design Thinking at MIT’s Sloan School of Management and found Design Thinking was a perfect tool to add to his problem solving “toolkit”. And active engagement is more than simply "doing your job".

Performance Support 237

Performance Support Culture Brandon Hall Innovation 237

Axonify

JUNE 8, 2018

The process of “converting” your content to microlearning begins with the question “What is the most important issue facing our business right now?” Today you have a 30-minute online course called “Safety in the Workplace” that covers literally everything a SME said all employees have to know about safety on the job.

microlearning 205

microlearning Convert Content Behavior 205

Upside Learning

MARCH 12, 2025

million jobs in India. Its absence may lead to problems including leadership development, staff engagement, and alignment with global corporate objectives. Its absence may lead to problems including leadership development, staff engagement, and alignment with global corporate objectives. Lets power up your business together!

Global 130

Global Custom eLearning Development Solution Corporate eLearning 130

Upside Learning

MAY 6, 2025

What cultural or systemic issues might affect learning? If this training is successful, what would you be able to do differently in your job? This means conducting focus group discussions to collect information from employees, leaders, existing reports, performance data, and even culture audits.

Diversity Training 130

Diversity Training Performance Support Examples Survey 130