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How to Easily Create Powerful Customer Education

Spark Your Interest

Doing a better job educating customers allows you to spend more time where it matters. Webinars and video tutorials to build a stronger rapport. Video tutorials and recorded screen-captures to share step-by-step instructions for complex services or products. Knowledge Base. A knowledge base is a way to do this.

Education 220
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Moving Beyond Thinking Corporate Technical Training Is Simply Software Tutorials Created with Automated Processes & Tools

IT Training Department Blog

Everybody simplifies everyone else’s jobs, thinking they’re easy compared to what they do. There are tools available that make creating software tutorials easy and quick; the problem is that their quality is lacking. That’s the case with most tools that make a job easy.

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18 Best Instructional Design Software in 2023

WhatFix

Key Highlight of Whatfix: In-app content and course creation Personalized learning flows for various user types or job roles No-code course creation On-the-job learning tools Self-service employee knowledge centers Easy-to-create in-app content such as guided walkthroughs, tutorials, tooltips, help desks, knowledge centers, etc.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions. Real-life example.

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The new self-directed learning toolkit

Clive on Learning

For practically thirty years now, the default corporate solution for any sort of formal, self-directed learning intervention has been self-study e-learning, specifically some form of interactive tutorial. It takes a great deal of expertise to do a really good job of designing an engaging solution, and this is in short supply.

Toolkit 97
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Guest Blogger, Bryan Jones of eLearningArt.com – How to Repurpose Content in under 1 hour

Learningtogo

Now… on with the repurposing tutorial. 0: Learn the basics of science-based learning. If you want learn the basics of science based learning, check out this post: Science-based Learning Resource Article. In the post, you’ll see: An interview about Science-based learning with Margie Meacham (aka “The Brain Lady).

Content 127
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Why Micro Learning Is the Future of Corporate Training

TOPYX LMS

Practically, micro learning could entail a learner watching a tutorial on YouTube or reading a 300- to 500-word educational article. There are a variety of types of learning that employers offer employees in hopes of widening their skill sets and knowledge bases; micro learning is just one. This is not too much to ask.