Infopro Learning

SEPTEMBER 28, 2020

Designing an effective product knowledge training program begins with measuring the current knowledge and performance gaps. This can be done by looking at customer feedback and employee performance reviews. It is important to use multiple training methods to support learners. Learning library.

Knowledge 410

Knowledge Productivity Product Blended Learning 410

Infopro Learning

JANUARY 21, 2021

In this step, it is essential to research the learners’ needs and measure performance gaps. However, training programs that are designed to close specific performance gaps tend to be more successful. We also track changes in employee performance. Step 4: Measurement. Solution Results.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

E-Learning Provocateur

MAY 13, 2018

So my second building block is an in-house knowledge base. Whether the underlying technology is an intranet, CMS or wiki, again the pedagogical purpose is the same: to provide your people with on-demand access to bespoke content that improves performance. In this way, the training becomes performance oriented.

Innovation 235

Innovation Social Networks Toys Pedagogy 235

Experiencing eLearning

JULY 13, 2012

That doesn’t mean entire e-learning courses simply delivered on a smaller screen, but it may be parts of courses, job aids, or other existing performance support materials. Udell categorizes mobile learning into four different types of content: Converted Content : This is your existing content converted for mobile.

Wiki 342

Wiki Jive Augmented Reality Yammer 342

CourseArc

APRIL 28, 2017

All organizations now have the option to track user performance. This information empowers instructors to make any helpful interventions or instructional decisions that may be necessary to support online students, especially if they’re struggling to succeed. Why Is Seeing a Learner’s Progress Useful? Nothing at all!

Performance Support 150

Performance Support Compliance Training Performance Analytics 150

Infopro Learning

MARCH 24, 2023

A checklist should encompass objectives, training chances, and ongoing assessments of one’s performance to monitor progress and pinpoint areas that require enhancement. Workshops and seminars are excellent opportunities to gain new skills, expand one’s knowledge base, and collaborate with other experts in the same sector.

Leadership 419

Leadership Skills Attitudes Gartner 419

CourseArc

MARCH 13, 2020

We are here to assist you in any way we can and want to share some specific supports we are implementing. Due to the anticipated increase in online learning and remote instruction learning, we will be dedicating more resources to ensure that our servers and databases are performing optimally. Use of CourseArc.

Server 284

Server Synchronous Asynchronous Social Media 284

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

Performance Support 93

Performance Support Support Teams Custom 93

Paradiso

JANUARY 23, 2025

An effective LMS streamlines training delivery, tracks performance, and supports skill growth, but implementation challenges such as delays, or underutilization are common without proper planning. This guide simplifies the process, empowering organizations to create a culture of learning that boosts performance and drives growth.

LMS 91

LMS Compliance Training vendor Performance Support 91

Upside Learning

FEBRUARY 25, 2013

Today’s mobile devices move beyond merely providing access but to actively helping and supporting us at work and at home. With the advent of computers and Internet, work is increasingly knowledge-based and for many it’s no longer a place you go to. It is in these moments that the staff applies knowledge and skills to do the job.

Mobile Learning 277

Mobile Learning Mobile Compliance Training Flash to HTML5 Conversion 277

Performance Learning Productivity

MAY 1, 2014

Supporting our workforce to get better and achieve to their potential is not just about the money. We see examples of opportunities for improving performance by not training all around us. But simply changing perceptions also has little effect on improving organisational performance. Learning in the workflow is the way forward.

Diversity Training 225

Diversity Training Compliance Training Train Training 225

Hurix Digital

APRIL 13, 2025

Summary Boost your IT team’s performance with effective application training! Reduced Downtime and Support Costs A workforce well-versed in their applications is less likely to encounter operational hiccups, minimizing downtime and reducing the need for constant IT support. There is a reduced need for supervision as well.

Compliance Training 52

Compliance Training Performance Support Blended Learning Teams 52

Experiencing eLearning

APRIL 30, 2024

5 Ways to Automate PM Tasks Jeff Batt Jeff Batt outlined 5 scenarios where project managers can automate tasks: project intake forms, project status changes, storyboard reviews, building a PM knowledge base, and tracking course bugs. Vince talked about using chatbots for reinforcement, onboarding, coaching, and performance support.

Conference 405

Conference Compliance Training Cognitive Images 405

Docebo

SEPTEMBER 16, 2020

The quicker they can retain the information they need, the quicker they’ll be able to perform on their end for the business. Improve channel partner performance. Improve performance . It’s not enough to have a knowledge base or library of resources for your customers (although, this is a good start). .

LMS 246

LMS Organization Case Study Learning Management System 246

IT Training Department Blog

JULY 9, 2024

Employees must know how to use workplace technology to perform their jobs effectively. Then, there are self-serve options such as performance support, contextual help, and a knowledge base. There should always be a knowledge base available that will encourage an environment of continuous learning.

Knowledge Base 62

Knowledge Base Knowledge Productivity Product 62

BrainCert

DECEMBER 12, 2022

Gathering data such as demographic information and the existing knowledge base of the learners can help develop an appropriate strategy for developing eLearning modules. The first step in this process is to analyze the learner's needs, which can be accomplished by examining the input.

Developing eLearning 59

Developing eLearning eLearning Strategy Blended Learning Develop 59

LearnDash

JANUARY 28, 2020

Your learners come to you to gain skills and broaden their knowledge base, and as an online instructor, you’re committed to helping them achieve that goal. This is the point of performing them in a low-stakes scenario, where making mistakes doesn’t have consequences. Practice makes perfect.

Micro-Learning 261

Micro-Learning Learning Assessment Teach 261

Making Change

JANUARY 8, 2019

There’s no guarantee that the firefighter will actually apply this knowledge, which is what we really want and what we should be helping them do. It describes information necessary to perform the action. The actions are your main objectives, and the bits of information represent the knowledge that supports those objectives.

Learning Objects 275

Learning Objects Learning Objectives Analysis Learning 275

Kapp Notes

JANUARY 29, 2014

This is similar to the idea underlying the concept of criterion-referenced tests which defines the performance of each test-taker without regard to the performance of others (Shrock & Coscarelli 2007). Building a common knowledge base. (pp. Merrill, D. 2009) First principles of instruction. Reigeluth, A. Shrock, S.

Bloom 211

Bloom Learner Gamification Theory 211

Knowledge Guru

OCTOBER 29, 2013

Serious games are worth a look when you want to improve performance in an organization, but one size does not fit all. Do you really need a new gamification platform, or are you trying to follow the latest trends? Is mobile learning a must-have in your organization, is it just another upper management whim?

Games 229

Games Simulations HIPAA Training Business 229

Paradiso

APRIL 1, 2025

Did you know that timely feedback can improve student performance by up to 30%? Diagnostic Assessments: Pre-course evaluations that help educators identify a learner’s existing knowledge base and skill level. They evaluate the overall learning outcomes and can be easily managed through LMS platforms.

Assessment 91

Assessment LMS Tools Augmented Reality 91

IT Training Department Blog

APRIL 27, 2023

Performance support is one of the most powerful types of training possible. Performance support on the other hand is focused, easy to scan, and helps you do a single task quicker than any other type of training. You’ll learn about how performance support can be put to the best use.

Performance Support 52

Performance Support Performance Support Organization 52

Spark Your Interest

JANUARY 26, 2021

Allowing them to create a large follower-base by sharing industry-specific knowledge. Attracting a wider base of industry sector followers and customers. Providing customer education usually reduces your support costs. services and products that need extensive support. Knowledge Base. And 53% of U.S.

Education 220

Education Custom Authoring Tools Miro 220

Ontuitive

MARCH 22, 2022

Knowledge sharing also encourages employees to build relationships, collaborate, and connect. Find out how Zeal’s Digital Adoption Platform supports a culture of knowledge sharing by delivering real-time, tailored content that automatically populates as users move through different software platforms.

Trust 202

Trust Collaboration Culture Knowledge 202

Knowledge Guru

OCTOBER 22, 2014

Performance Challenges. Improved Support Resources. We have also introduced a new, expanded Knowledge Base with tutorials that help you create your game. If the Knowledge Base is not enough, the new support ticketing system will get any issues resolved quickly. Powerful Learning Science.

Report 170

Report Games Knowledge Player 170

IT Training Department Blog

MARCH 16, 2023

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.

Performance Support 113

Performance Support Support Help Organization 113

Docebo

SEPTEMBER 27, 2016

For example, posting a link to a noteworthy eLearning article or video will give online learners the chance to expand their knowledge base. Survey your learners to identify their performance gaps. Have A Support System In Place. Your eLearning content may be micro, but your support system should be full-scale.

Social Networks 100

Social Networks Performance Support eLearning Strategy Performance 100

WhatFix

APRIL 26, 2023

This guidance engages employees and gives them step-by-step instructions to perform specific tasks on the platform. This allows end-users to provide contextual feedback on what was helpful and what they still need additional training support on. Provides an efficient user interface along with HTML5 and CSS3 authoring support.

Instructional Design 52

Instructional Design Custom eLearning Development Authoring Tools Software 52

Hurix Digital

APRIL 28, 2025

The roadmap to meeting expectations and supporting business growth comes with several hurdles. Manual tasks, repetitive processes, and numerous support tickets can greatly hinder productivity when managed inefficiently. Provides Self-Service Support Algorithms and machine languages drive conversational AI-powered bots.

Security 52

Security Authoring Tools Conversation Integrate 52

Absorb LMS

JULY 25, 2019

An LMS can support measurement of employee adoption when managing change in the workplace. Knowledge-based test scores. Use LMS data in conjunction with performance data. Learning and LMS technology can drive employee engagement and create transparency for the entire workforce. Timeliness of completion.

LMS 185

LMS Change Management Metrics 185

Instancy

JUNE 30, 2023

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

Performance Support 52

Performance Support Personal Learning Support Personal 52

eLearning Industry

AUGUST 26, 2020

Modern learning includes Virtual and Augmented Reality, serious games, knowledge bases, expert networks, adaptive learning, chatbots, intelligent coaches, online communities, performance support, and more. Remember when learning data was limited to course registrations, completions, test scores, and survey responses?

Augmented Reality 105

Augmented Reality eLearning Strategy Strategy Score 105

Ninja Tropic

JANUARY 29, 2025

Customer education platforms improve customer satisfaction and reduce support costs. Reduced Support Tickets: Fewer questions mean less strain on your support team. Reduced Support Tickets: Fewer questions mean less strain on your support team. Increased Customer Loyalty: Knowledge builds trust and confidence.

Platform 52

Platform Custom Education Authoring Tools 52

LifterLMS

NOVEMBER 10, 2024

And basically what we do is we make it super easy for businesses to train their support. I had 100 support tickets in Japanese and my servers are crashing. Or I’m a, I have a product that has support library of content. They’re using it for frontline customer support. Some of our customers use it. So tier one.

Course 105

Course Authoring Tools YouTube Podcasting 105

Instancy

DECEMBER 2, 2024

This awareness extends beyond basic metrics to include understanding user behavior patterns, system conditions, and contextual factors that might affect performance. This ongoing learning process ensures that the agent becomes more effective over time, building on each interaction to improve its performance.

Enterprise 52

Enterprise Metrics Learning System System 52

IT Training Department Blog

OCTOBER 9, 2023

Sometimes microlearning can be great for performance support or a short refresher. Then there are the cases when it’s the ideal solution for minor or common performance issues that need to be addressed. In other words, microlearning shouldn’t have a list of performance (not learning) objectives.

microlearning 108

microlearning Corporate eLearning eLearning Strategy Strategy 108

IT Training Department Blog

SEPTEMBER 11, 2023

In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. While it’s true that a comprehensive knowledge base is crucial, the key lies in training employees right the first time and educating them on the resources available.

Diversity Training 104

Diversity Training Help Companies Performance Support 104