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When we asked new customers about what they were looking for, they overwhelmingly responded that video tutorials were the place to start. When I first started at Unbounce, we had a healthy KnowledgeBase filled with mostly text-based support articles, but people were primarily responding to the ones with video.
Webinars and video tutorials to build a stronger rapport. Video tutorials and recorded screen-captures to share step-by-step instructions for complex services or products. And later on, you can use your help screenshots and micro-videos in your product tutorials. KnowledgeBase. Product/Service Tutorials.
There are tools available that make creating software tutorials easy and quick; the problem is that their quality is lacking. Without the necessary background knowledge and skills, the outcomes typically aren’t all that great. Watch the demo software tutorial on the iorad home page.
Key Highlight of Whatfix: In-app content and course creation Personalized learning flows for various user types or job roles No-code course creation On-the-job learning tools Self-service employee knowledge centers Easy-to-create in-app content such as guided walkthroughs, tutorials, tooltips, help desks, knowledge centers, etc.
Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.
We have also introduced a new, expanded KnowledgeBase with tutorials that help you create your game. If the KnowledgeBase is not enough, the new support ticketing system will get any issues resolved quickly. Gorgeous New Reports. All of our admin reports have received a facelift.
Copy.ai : AI writing tool that can generate a wide range of content formats, perfect for knowledgebase articles, quizzes, and case studies. DoInk: A free screencasting tool with annotation features for creating interactive video tutorials. Related: 7 ChatGPT Prompts for Rapid eLearning Development 4.
A knowledgebase is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledgebases can be aimed at internal or external audiences and can serve different purposes. Write better knowledgebase articles today.
Purpose: This approach is widely used and forms the backbone of numerous learning portals and knowledgebases. For example, you could transform a webinar into a microlearning module or repurpose an elaborate training manual as an infographic or video tutorial. Content repurposing is essentially reusing your content.
These platforms offer courses, tutorials, and interactive learning modules that help customers achieve their goals while using your products. KnowledgeBases Act as central hubs for how-to guides, troubleshooting articles, and FAQs. Interactive Tutorials O ffer in-product guidance for hands-on learning.
Copy.ai : AI writing tool that can generate a wide range of content formats, perfect for knowledgebase articles, quizzes, and case studies. DoInk: A free screencasting tool with annotation features for creating interactive video tutorials. Related: 7 ChatGPT Prompts for Rapid eLearning Development 4.
Creating, organizing, and managing company-related content like tutorials and FAQs is made easier with knowledgebase software. With these web-based tools, you can ensure that your employees are able to access organizational knowledge from a central source. KnowledgeBase Software #1 – EdApp.
As well as a knowledgebase and basic product information. This includes video tutorials, user guides, product support resources, and extra help. As you can see all the companies offer built-in help for their products, as well as product tutorials. It uses two portals: the technical side and the “Dojo”.
For practically thirty years now, the default corporate solution for any sort of formal, self-directed learning intervention has been self-study e-learning, specifically some form of interactive tutorial. Assessment is often superficial and knowledge-based. It can be tricky to deploy these tutorials on mobile devices.
Read the full tutorial in our KnowledgeBase. Read Tutorial. The revised version flips the final two levels and uses different synonyms to describe the lowest level of cognition. Building a Drive game? The Drive authoring tool uses Bloom’s Taxonomy to ensure good objectives.
It typically includes features such as step-by-step tutorials, automated welcome emails, personalized content delivery, and interactive user guides. Tutorial and Training Platforms: Platforms offering video tutorials and training modules to educate users about product features and functionalities.
Now… on with the repurposing tutorial. 0: Learn the basics of science-based learning. If you want learn the basics of science based learning, check out this post: Science-based Learning Resource Article. In the post, you’ll see: An interview about Science-based learning with Margie Meacham (aka “The Brain Lady).
Understanding User-Generated Content (UGC) in Learning User-Generated Content (UGC) is any form of contentvideos, assessments, tutorials, discussion threads, collaborative documents, and microlearning modulescreated by users rather than centralized institutions or professional developers.
Support – varies, some have tutorials, manuals, community form, knowledgebase (I will list those that offer it). Site has manuals, tutorials, documents, etc. – You can also find plenty of other Moodle fan sites with tutorials, etc. Open Source Learning Systems with an active community. That’s it.
Don’t forget to check out our knowledgebase if you have other questions, or feel free to contact our support team at 877-321-2451 opt. For DigitalChalk Users Tutorials eLearning Platform' 2 and support@digitalchalk.com. Want to learn more about the DigitalChalk e-learning platform? Call us at 877-321-2451 opt.
We have always provided rich tutorial content and technical support free of cost to our customers. Other tutorials were created for Camtasia Studio when users needed more in-depth explanations on animations. Other tutorials were created for Camtasia Studio when users needed more in-depth explanations on animations.
Hitachi Data Systems – let’s scrap courses and instead have one big knowledgebase with lots of competencies. Ask questions, ask your confidence level as you answer those questions – that helps with predictive. What if we can use that fact to embody that with a robot… Introducing NAO – working with autistic children using robots.
A SaaS customer training platform can act as a knowledgebase and cost-effectively enrich the knowledge of your SaaS customers. In some cases, video conferences, tutorials, and even “canned” training sessions may be the best way to handle onboarding. Have videos and documentation for tutorials.
TechSmith Customer Education Manager, Doug Brunner believes customer education content is about more than training or tutorials — but about helping users help themselves. For us, this takes the form of tutorial videos, help articles, in-product onboarding, webinars, blog posts, and more.” Create visual documentation.
It comes in various forms, including: Video Tutorials and How-To Guides: Step-by-step instructions that empower customers to solve problems independently. Webinars and Workshops: Live or recorded sessions that provide in-depth knowledge and Q&A opportunities. Are they new users needing basic onboarding?
Don’t forget to check out our knowledgebase if you have other questions, or feel free to contact our support team at 877-321-2451 (opt. Tips and Tricks Tutorials eLearning Platform' There are 3 different types of options to choose from under advanced registration: Login. 2) and support@digitalchalk.com.
When a learner completes all the modules, he/she would have gained complete knowledge on a specific subject. It would be more appropriate to say that microlearning can encompass a learner viewing a tutorial on Youtube or even reading a 300-word informative article. It motivates learners to upgrade their skills.
If some employees aren’t conversant with a specific app, it’s essential to put together a tutorial that shows them how it works. You can opt for sharing a YouTube tutorial if that exists or create a short learning module with the company LMS. You can choose a few of these tools and introduce them to your remote staff.
Within moments of development , that same content automatically populates your knowledgebase, enriches your training materials, and updates your customer support documentationall while maintaining consistent branding and messaging across every platform and tool. Ready to see these features in action?
Whether it’s through regular refresher courses, online tutorials, a comprehensive knowledgebase that’s easy to search, or a dedicated help desk, ensuring that employees have access to support when they need it can make a significant difference in their ability to effectively use company technology.
You can quickly and easily: Search our knowledgebase by keyword Browse through specific topic areas and FAQ’s Contact us via phone, email, chat, or via social media Check it out here: [link] or by clicking the “Help” link from our site.
The Macintosh, with its free HyperCard program, also helped a generation of tech-savvy teachers make their own software and tutorials for students. Commercial software companies were quick to develop computer-based educational materials and learning games as well. 1990: The Development of Multimedia PC. 2004: The Ascendancy of Web 2.0.
Make sure the authoring tool offers sufficient documentation and resources such as video tutorials, user manuals, and knowledgebase articles. Support and Training The authoring tool’s support and training can significantly impact the tool’s usability and productivity.
Practically, micro learning could entail a learner watching a tutorial on YouTube or reading a 300- to 500-word educational article. There are a variety of types of learning that employers offer employees in hopes of widening their skill sets and knowledgebases; micro learning is just one.
Webinars and video tutorials build a stronger rapport. Video tutorials and recorded screen-captures to share step-by-step instructions for complex processes. Webinars , video tutorials, and podcasts. These are some examples of educational content you can create: Blog posts, ebooks, and podcasts in our inbox, worthy of attention.
Brand new video tutorials. A brand-new ticketing system and the new KnowledgeBase have arrived to complement the Mega Help Menu. We also improved UI & UX across the ticketing system and KnowledgeBase. Check out our new KnowledgeBase. Tours of the platform. The Mega Help Menu is also smart.
For example, how they fared during an online task tutorial. For instance, they can access brief online tutorials that cover job-related tasks or skills. As such, you need to provide your employees with the additional online resources and tools they require to build their skills and knowledgebase.
For example, posting a link to a noteworthy eLearning article or video will give online learners the chance to expand their knowledgebase. Address Their “Moments Of Need” One of the most significant benefits of bite-sized eLearning is being able to give learners the knowledge they need when they need it the most.
Don’t forget to check out our knowledgebase if you have other questions, or feel free to contact our support team at 877-321-2451 opt. Tips and Tricks Tutorials eLearning Platform' *Helpful hint: Keep in mind that you can create as many as offerings as you would like, even if it’s multiple for the same course. .
Immersive Online Training Tutorials To Improve Proficiency. Online training tutorials don’t have to consist of lengthy manuals or slideshows. Microlearning online training tutorials or branching scenarios allow employees to explore every step of the process.
If for example I need to learn to tie a tie, I can review a brief tutorial created by the guy who wears ties to the office every day. There is a tie tutorial on the Izzui Facebook page.) I might then choose to share some knowledge of my own — how to properly untie the tie for example. For an organization this is priceless!
Typically, objectives are knowledge-based (impart knowledge, facts, etc.), skill-based (focus on practical abilities and competencies), or attitude-based (shape attitudes and beliefs around aspects of work). Incorporate a variety of media, such as video tutorials, simulations, and hands-on exercises.
Did you know 70% of customers prefer video tutorials? Some common examples include: Onboarding Education Programs: Introduce new customers to your product or service, guiding them through the initial setup and essential features, often using video tutorials to provide visual guidance. Build a knowledgebase.
You can quickly and easily: Search our knowledgebase by keyword Browse through specific topic areas and FAQ’s Contact us via phone, email, chat, or via social media Check it out here: [link] or by clicking the “Help” link from our site.
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