Learnnovators

OCTOBER 8, 2015

And helping SMEs focus on decisions and skills, not knowledge, working with them in a partnership rather than them as a fount of knowledge is helpful. We will want to test against our metrics so we have a basis to refine our approaches, by testing against our goals as well as with our stakeholders and representative users.

Design 133

Design eLearning Strategy eLearning Cognitive 133

Jay Cross

MARCH 14, 2010

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Common measures are gain in market share, increased revenue, customer satisfaction, and other business metrics. We recently toured a corporate headquarters where staying late at work was prized by managers.

Business 52

Business Metrics Director Knowledge Worker 52

CLO Magazine

JANUARY 11, 2017

Learning leaders should expect providers to have business impact metrics already built into their programs. Unfortunately, because knowledge work is difficult to measure and reward fairly, “gurus will continue to propose variations on an old theme.”. Tags: metrics , results , VR.

Metrics 32

Metrics Augmented Reality Develop Diversity Training 32

Jay Cross's Informal Learning

FEBRUARY 16, 2009

Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Most corporate learning today can take place simultaneously with work. Because she’s in training.

Instructional Design 46

Instructional Design Agile Instruction Instructional 46

CLO Magazine

AUGUST 29, 2018

Aligned insights have a direct relation to business performance metrics (growth of intellectual capital, employee engagement, financial return, sales growth, customer satisfaction, talent turnover, productivity) that you control and influence. Insights are actionable when they are aligned, contextual, relevant, specific, novel and clear.

Informal 69

Informal Authoring Tools Business Score 69

AXIOM Learning Solutions

MARCH 23, 2023

So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible. We have metrics and tools to help folks get more from their time. It’s very tactical and tangible. And let me call that an M.V.O.

Podcasting 49

Podcasting Podcaster Podcasts Management 49

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating. Increase in internal network connectivity.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

JULY 4, 2009

Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. The Metrics Cycle 153.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64