Infopro Learning

FEBRUARY 16, 2022

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. Leaders must have a proper understanding of the fundamentals of managing training services. Training services indeed involve the delivery of information to a certain extent.

Services 415

Services Management Training Train 415

Learnnovators

AUGUST 2, 2023

What influences you to choose one particular product or service over another? In cases where the product or service is new or not seen before, marketers also effectively educate users on how the product or service works, and its benefits to users. What is it that convinces you to (finally) take your first step towards the gym?

Market 246

Market Behavior Services Reference 246

Infopro Learning

DECEMBER 28, 2021

As a result, the global managed learning services market will witness significant growth with escalated adoption of outsourced learning services. Such outsourced services will be in training delivery, learning consultancy, curriculum design & development, and consequential services. Conclusion.

Global 418

Global Services Trends Simulations 418

Infopro Learning

OCTOBER 29, 2021

The shift to a digital and knowledge-based economy means that a vibrant workforce is more important than ever. Companies are relying on their intangible assets—skilled employees, exceptional leaders, and knowledge. We have listed here some of the advantages of co-sourcing with managed training service providers. Saves Time.

Services 419

Services Management Outsource Training 419

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Using a One-Size-Fits-All Approach.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Infopro Learning

MARCH 22, 2023

Organizations can optimize their training program requirements by partnering with a Managed Learning Services (MLS) provider. What are Managed Learning Services? Managed Learning Services is a comprehensive learning and development solution to help organizations enhance their employees’ skills, knowledge, and performance.

Services 419

Services Diversity Training Compliance Training Program 419

Infopro Learning

NOVEMBER 3, 2020

This is one of the many reasons why improving customer service is a high priority for many modern organizations. However, providing quality customer service now requires that your sales reps know more than just facts and features. Each module was focused on a single product or service. Solution Highlights. Solution Results.

Sales 419

Sales Knowledge Productivity Product 419

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries. Micro-learning.

Knowledge 410

Knowledge Blended Learning Productivity Product 410

Infopro Learning

JULY 20, 2021

High-quality employee training programs play a critical role in helping business equip their employees with the knowledge and skills they need for success. This is where managed training service providers come in. Managed training service providers offer end-to-end learning and development services. Learning Strategy.

Services 419

Services Outsource Management Guide 419

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. However, L&D trends and strategies have also recently changed.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The service was put into place to help reduce security risks and potential data breaches.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Infopro Learning

JANUARY 7, 2021

Navigating the Future of Work with a Managed Training Services Partner. A managed learning services partner can help your business deliver high quality employee learning experiences without having to train an in house team or work with multiple learning vendors. Expert level industry knowledge.

Services 419

Services Management Outsource Convert 419

Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419

Services Management Agile Reputation Management 419

Infopro Learning

DECEMBER 9, 2020

If you have considered outsourcing your training needs a managed learning services partner might give you the advantage you are looking for. What are Managed Learning Services Vendors? A managed learning services company specializes in providing end to end L&D services. How are they Different?

Services 419

Services Outsource Management Help 419

Infopro Learning

SEPTEMBER 22, 2021

Delivering quality customer service is essential for organizations that depend on their customers to stay ahead of the curve. Let’s see how organizations should create customer service training programs while inspiring their workforce to engage and upskill, and transforming learning at speed and scale: Proper Planning.

Customer Service 383

Customer Service Diversity Training Services Blended Learning 383

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Solution Highlights.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

MARCH 24, 2021

Outsourcing your organization’s learning and development needs with a managed learning services provider is one way your business can improve and streamline the L&D process. Understanding the Role of Managed Training Services Partner. What is the difference between a managed services provider and other learning vendors?

Services 380

Services Outsource Management Case Study 380

Infopro Learning

MAY 13, 2021

Managed service providers offer end-to-end L&D service offerings which you can leverage. There are three ways a managed training service provider can help your organization streamline your employee reskilling programs. Managed learning providers offer end-to-end services; this often includes instructor facilitation.

Services 369

Services Providers Outsource Management 369

Hurix Digital

MAY 4, 2025

Organizations must create an engaging eLearning curriculum design and initiate a powerful Instructional Design Process that can deliver knowledge and engage learners. This process also includes instructional design best practices that will equip you with the appropriate skills and knowledge to create an outstanding course for modern learners.

Diversity Training 97

Diversity Training Learning Objects Corporate eLearning Guide 97

Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers. Final Thoughts.

Customer Service 340

Customer Service Services Custom Program 340

Infopro Learning

FEBRUARY 24, 2024

The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed. Additionally, outsourcing partners often have a wider range of experience and knowledge in different industries and subject areas, which can add value to your training programs.

Custom eLearning Development 221

Custom eLearning Development Outsource Content Developer Custom 221

Ninja Tropic

MARCH 6, 2025

Unlike generic, off-the-shelf courses, these solutions focus on the specific skills and knowledge employees need to succeed. What knowledge gaps exist? Consider factors such as content relevance, scalability, user engagement, and support services. The result? More engagement, better retention, and measurable business outcomes.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Hurix Digital

MAY 23, 2025

By customizing content and learning materials to cater to all kinds of learners, ID enables education, and not a mere transfer of knowledge, possible. Specialized Expertise Instructional designers possess specialized knowledge and expertise in instructional design principles, adult learning theories, and best practices.

Instructional Design 52

Instructional Design Instructional Instruction Cognitive 52

Infopro Learning

APRIL 10, 2025

The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. The following checklist outlines the customer service skills every professional should cultivate to excel in this critical field.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

FEBRUARY 17, 2025

Staff augmentation services allow companies to access talent with specialized skills in a just-in-time manner. This is most evident in businesses, which often struggle between their demand for specialized knowledge and the timeframe of full-time employment. According to a survey by PwC, 80% of U.S.

Services 221

Services Metrics Diversity Training Specialist 221

Infopro Learning

APRIL 16, 2021

Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. 84% of consumers shared that customer service was a top factor they consider when making their purchasing decisions (1).

Productivity 419

Productivity Product Custom Simulations 419

Infopro Learning

DECEMBER 4, 2023

This integration leads to seamless communication, knowledge sharing, and efficient coordination, resulting in better teamwork and unity within the organization. Companies need a workforce with expertise and up-to-date knowledge to maintain a competitive edge.

Agile 221

Agile Teams Services Productivity 221

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. Managed Learning Services (MLS), a complete outsourcing of learning services, has become a valuable cornerstone in the era of remote work.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Infopro Learning

FEBRUARY 7, 2024

This is where the role of external training partners called Managed Learning Services (MLS) providers becomes critical, facilitating the establishment of a robust learning environment for an organization. These outsourced services will span training delivery, learning consultancy, curriculum design and development, and consequential services.

Services 221

Services Diversity Training Compliance Training Roles 221

Infopro Learning

SEPTEMBER 7, 2023

One of the most critical aspects of this adaptation is ensuring that employees have the skills and knowledge needed to succeed in the changing landscape. That’s where Managed Learning Services (MLS) solutions come in. This guarantees employees the skills and knowledge required to adjust to emerging technologies and procedures.

Services 221

Services Blended Learning Solution Custom 221

Infopro Learning

JUNE 25, 2021

These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Effective product knowledge training programs engage learners and familiarize your sales reps with new products.

Productivity 419

Productivity Product Learner Develop 419

Ninja Tropic

APRIL 2, 2025

Unlike traditional training, which often emphasizes theoretical knowledge, CBT ensures learners can demonstrate real-world skills before moving forward. Use Pre- and Post-Training Assessments: Implement assessments before and after training to quantitatively measure knowledge or skill gains. Want to build a high-performing workforce ?

Compliance Training 52

Compliance Training Diversity Training Skills Guide 52

Infopro Learning

JULY 3, 2024

External learning partners and managed learning service providers are important in helping pharma companies create a healthy learning environment for their employees. This solution aims to lower expenses, improve operational efficiency, and elevate knowledge retention.

Compliance Training 221

Compliance Training Diversity Training Services Change 221

Infopro Learning

NOVEMBER 14, 2021

No company has all the knowledge it needs internally to be successful. A managed-services expert can bring in the right consultants to deliver – or teach employees how to offer – a new training course when niche experience is required. Sometimes, you need a specialized set of skills. Access to Vast Talent Pool. Let’s Talk.

Outsource 450

Outsource Enterprise Providers Diversity Training 450

Infopro Learning

JULY 16, 2021

Training outsourcing with a managed learning services provider has become increasingly popular. One valuable training service managed learning providers offer that is often overlooked is learning administration. Companies that outsource these services are able to streamline L&D logistics and improve learning experiences.

Outsource 450

Outsource Providers Custom eLearning Development Association Learning Management System 450