Hurix Digital

MAY 4, 2025

Organizations must create an engaging eLearning curriculum design and initiate a powerful Instructional Design Process that can deliver knowledge and engage learners. This process also includes instructional design best practices that will equip you with the appropriate skills and knowledge to create an outstanding course for modern learners.

Diversity Training 97

Diversity Training Learning Objects Corporate eLearning Guide 97

Infopro Learning

FEBRUARY 16, 2022

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. Leaders must have a proper understanding of the fundamentals of managing training services. Training services indeed involve the delivery of information to a certain extent.

Services 415

Services Management Training Train 415

Infopro Learning

JULY 14, 2023

As per the 2023 Workplace Learning Report by LinkedIn, a significant majority (89%) of L&D professionals believe that actively developing employees’ skills is crucial to adapting to the ever-evolving future of business. This approach enhances workforce skills, knowledge, and abilities, improving performance and productivity.

Corporate eLearning 221

Corporate eLearning Diversity Training Benefits Program 221

Infopro Learning

DECEMBER 28, 2021

As a result, the global managed learning services market will witness significant growth with escalated adoption of outsourced learning services. Such outsourced services will be in training delivery, learning consultancy, curriculum design & development, and consequential services. Conclusion.

Global 418

Global Services Trends Simulations 418

Infopro Learning

NOVEMBER 3, 2020

This is one of the many reasons why improving customer service is a high priority for many modern organizations. However, providing quality customer service now requires that your sales reps know more than just facts and features. Each module was focused on a single product or service. Solution Highlights.

Sales 419

Sales Knowledge Product Productivity 419

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Using a One-Size-Fits-All Approach.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Infopro Learning

OCTOBER 29, 2021

The shift to a digital and knowledge-based economy means that a vibrant workforce is more important than ever. Companies are relying on their intangible assets—skilled employees, exceptional leaders, and knowledge. We have listed here some of the advantages of co-sourcing with managed training service providers.

Services 419

Services Management Outsource Train 419

Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419

Services Management Agile Reputation Management 419

Infopro Learning

JULY 20, 2021

High-quality employee training programs play a critical role in helping business equip their employees with the knowledge and skills they need for success. This is where managed training service providers come in. Managed training service providers offer end-to-end learning and development services.

Services 419

Services Outsource Management Guide 419

Infopro Learning

SEPTEMBER 22, 2021

They know that the ability of their employees to develop new skills and adapt new behaviors is the key to improved growth and prolonged success. Delivering quality customer service is essential for organizations that depend on their customers to stay ahead of the curve. Setting Learning Goals.

Customer Service 383

Customer Service Diversity Training Services Blended Learning 383

Infopro Learning

MARCH 22, 2023

Organizations can optimize their training program requirements by partnering with a Managed Learning Services (MLS) provider. What are Managed Learning Services? Managed Learning Services is a comprehensive learning and development solution to help organizations enhance their employees’ skills, knowledge, and performance.

Services 419

Services Diversity Training Compliance Training Program 419

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries. Micro-learning.

Knowledge 410

Knowledge Product Productivity Blended Learning 410

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. However, L&D trends and strategies have also recently changed.

Knowledge 410

Knowledge Product Productivity Program 410

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The service was put into place to help reduce security risks and potential data breaches.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Solution Highlights.

Knowledge 380

Knowledge Product Productivity Blended Learning 380

Infopro Learning

MARCH 24, 2021

Outsourcing your organization’s learning and development needs with a managed learning services provider is one way your business can improve and streamline the L&D process. Understanding the Role of Managed Training Services Partner. What is the difference between a managed services provider and other learning vendors?

Services 380

Services Outsource Management Case Study 380

Infopro Learning

APRIL 10, 2025

The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. The following checklist outlines the customer service skills every professional should cultivate to excel in this critical field.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers. Final Thoughts.

Customer Service 340

Customer Service Services Custom Program 340

Infopro Learning

MAY 13, 2021

In a recent study by Udemy, 62% of L&D professionals shared that closing skills gaps were their number one priority. Managed service providers offer end-to-end L&D service offerings which you can leverage. The skills employees need the most have changed. Developing a New Strategy to Meet Modern Learner Needs.

Services 369

Services Providers Outsource Management 369

Ninja Tropic

MARCH 6, 2025

Unlike generic, off-the-shelf courses, these solutions focus on the specific skills and knowledge employees need to succeed. What skills do your employees need? What knowledge gaps exist? Consider factors such as content relevance, scalability, user engagement, and support services. The result?

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Clarity Consultants

FEBRUARY 25, 2025

By turning training content into a compelling narrative with relatable and memorable stories, companies can improve knowledge retention, boost engagement, and inspire employees to take action. Define Clear Learning Objectives Start by identifying the basic knowledge, skills, or behaviors that the story should reinforce.

Case Study 52

Case Study Corporate eLearning Custom eLearning Development Diversity Training 52

Paradiso Solutions

AUGUST 1, 2024

Spanning from K-12 education to professional development and corporate training , these organizations are redefining the methods of knowledge dissemination and skill development. Their innovative approaches are paving the way for a more educated and skilled workforce, well-prepared to meet the demands of the global economy.

elearning company 52

elearning company Diversity Training Blended Learning Custom eLearning Development 52

Ninja Tropic

FEBRUARY 23, 2025

These tailored learning experiences cater to the unique needs of individuals and organizations, offering a personalized and effective approach to knowledge acquisition and skill development. Real-world scenarios: Presenting learners with realistic scenarios and challenges to apply their knowledge and skills. .

Examples 52

Examples Custom eLearning Development Case Study Solution 52

Infopro Learning

APRIL 16, 2021

Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. 84% of consumers shared that customer service was a top factor they consider when making their purchasing decisions (1).

Productivity 419

Productivity Product Custom Simulations 419

Paradiso

JANUARY 20, 2025

The answer lies in power skills an essential yet often overlooked asset. These skills help businesses build trust and create lasting relationships with customers by delivering personalized service infused with a human touch. What Are Power Skills? From Soft Skills to Power Skills: Why the Change?

Roles 91

Roles Custom Skills Customer Service 91

Avilar

AUGUST 7, 2024

Grouping and prioritizing skills into capabilities is not new. How do you ensure you get the full business benefits of skills management at your workplace? Recently, HR and business analyst and educator Josh Bersin shared a video homing in on the value of taking a pragmatic, business-centered approach to skills.

Skills 85

Skills Benefits Business Management 85

Infopro Learning

FEBRUARY 17, 2025

Staff augmentation services allow companies to access talent with specialized skills in a just-in-time manner. This approach is especially important in the L&D sector, where the demand for specialized skills continuously increases. According to a survey by PwC, 80% of U.S.

Services 221

Services Metrics Diversity Training Specialist 221

Infopro Learning

JUNE 25, 2021

These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Effective product knowledge training programs engage learners and familiarize your sales reps with new products.

Productivity 419

Productivity Product Learner Develop 419

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. Managed Learning Services (MLS), a complete outsourcing of learning services, has become a valuable cornerstone in the era of remote work.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Infopro Learning

DECEMBER 4, 2023

The most significant challenges faced are the limited availability of skilled talent and the rising expense of hiring and retaining employees. This integration leads to seamless communication, knowledge sharing, and efficient coordination, resulting in better teamwork and unity within the organization.

Agile 221

Agile Teams Services Product 221

Infopro Learning

OCTOBER 25, 2021

Sales teams working in the Finance industry must also acquire relevant skills to anticipate the ever-evolving customer and market needs. Financial service organizations deliver personalized learning experiences around specific customer needs. The better your salesforce is trained, the more chance for your business to grow and succeed.

Sales 419

Sales Diversity Training Program Case Study 419

Infopro Learning

SEPTEMBER 7, 2023

One of the most critical aspects of this adaptation is ensuring that employees have the skills and knowledge needed to succeed in the changing landscape. That’s where Managed Learning Services (MLS) solutions come in. This can help ensure a smoother transition to new processes or roles.

Services 221

Services Blended Learning Solution Custom 221

Infopro Learning

FEBRUARY 7, 2024

Ongoing efforts to continually upgrade the skills of your workforce and implement effective learning and development strategies remain paramount for the success of any organization in 2024. These outsourced services will span training delivery, learning consultancy, curriculum design and development, and consequential services.

Services 221

Services Diversity Training Compliance Training Roles 221

Infopro Learning

NOVEMBER 9, 2021

There are several advantages that healthcare compliance training programs offer in order to transform the industry, such as: Highly skilled and well-trained staff. Evaluation of employees’ existing abilities and skills for quick identification of knowledge gaps. Enable employees to deliver exceptional services.

Compliance Training 446

Compliance Training Compliance Program Healthcare Learning Management System 446

Upside Learning

FEBRUARY 5, 2025

Recently PwC published a survey report where the employees in this financial services department said they believed that almost 60% had inadequate knowledge requirements to thrive during the present moment. Look into how eLearning is changing financial services training and how it quickly has become a required tool for success.

Compliance Training 147

Compliance Training Diversity Training Simulations Corporate eLearning 147

Learning Rebels

JUNE 20, 2022

How do we conduct a skills gap analysis for the future of work, when we aren’t sure what the future of work is? In a time when organizations are experiencing an ever-increasing need to reskill and upskill their people, the skills gap analysis is an increasingly powerful tool to build business impact. How many people have it now?

Analysis 246

Analysis Skills Performance Support Emergent 246