Knowledge Guru

JANUARY 7, 2014

When it comes to game-based learning, 2014 is the year of theory moving into practice. Processes, Procedures, and Business Practices: Processes and procedures are often foundational knowledge, just like compliance. Customer Service: A simple card game with customer scenarios can work well here.

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Games Corporate Learning Compliance Training Content 229

Knowledge Guru

FEBRUARY 25, 2014

If learners fail to embed new knowledge into their long-term memory, they will be unable to apply it on the job. Research has repeatedly shown that using these techniques can increase retention of new knowledge and skills. Better customer service. Five common learning solutions that fail to help learners retain knowledge.

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Corporate Learning Guide Case Study Free 222

Hurix Digital

FEBRUARY 20, 2024

Access to knowledge is a fundamental human right, but it requires a tailored approach acknowledging individual needs and differences. Experiential learning, a robust learning theory, emerges as a compelling alternative to traditional models. Below are the characteristics and benefits of experiential learning: 1.

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Cognitive eLearning Strategy Strategy Diversity Training 45

Clark Quinn

NOVEMBER 23, 2021

We transitioned from a largely agricultural economy to a manufacturing economy, of goods and services. Yet we also are good at pattern-matching and meaning-making (sometimes too good; *cough* conspiracy theories *cough*). Information dump and knowledge test are a natural consequence of this perspective.

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Industry Cognitive Brain Pattern 295

Creativ Technologies

JUNE 14, 2022

Knowledge transfer is happening so rampantly in industries now because retired employees need to provide information to the younger generation. Therefore, corporate leaders should ensure that the knowledge transfer happens properly before these managers’ tenure is over. Why is knowledge transfer crucial?

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Knowledge Performance Simulations Theory 98

Performance Learning Productivity

OCTOBER 7, 2014

Professor Carol Dweck is a psychologist at Stanford University and the prime force behind mindset theory. In simple terms this means that those who tend towards believing in ‘nature’ or innate ability as the prime factor in determining their success are defined in Dweck’s model as having ‘fixed mindsets’ or fixed theories of intelligence.

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Develop Theory Brain Cognitive 201

LearnDash

JUNE 19, 2024

They selected LearnDash for its versatility and ease of integration with other services to enhance the online learning experience. By learning as a group together, it helped Martin contextualize the core theory on the live workshops by bringing in relevant examples from the organization’s industry.

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Blended Learning Digital Custom Virtual Classroom 264

Kapp Notes

JUNE 20, 2014

Until 2012, we were a 100% custom services shop designing large-scale curricula for things such as product launches, onbarding, product training, etc. Opening The Knowledge Guru with a story. Kapp: Can you tell me a little more about The Knowledge Guru Product ? We also design and develop custom game-based solutions.

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Conversation Games Blended Learning Corporate eLearning 186

The Performance Improvement Blog

JUNE 26, 2014

She writes in The New Yorker : Disruptive innovation is a theory about why businesses fail. It’s not a question of whether or not an organization will face disruptive innovation but rather when it occurs, will that organization have the knowledge, skills, and capability to shape the situation to its advantage. It’s not more than that.

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Organizational Learning Innovation Press Learning 207

Kapp Notes

JULY 29, 2014

Qstream is a mobile sales enablement and analytics company spun off from Harvard University to bring a unique and scientifically-proven knowledge retention and analytics methodology to a wider audience. They’ll love competing with peers for points on the leaderboard while strengthening their knowledge in just minutes a day.

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Conversation Analytics Sales Blended Learning 198

Infopro Learning

OCTOBER 26, 2023

Their role extends beyond merely imparting knowledge. Stakeholders bring insights into organizational needs, SMEs provide in-depth subject knowledge, and business leaders align learning objectives with business objectives. Knowledge and skills are imperative for staying competitive.

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Consulting Blended Learning Portfolio Collaboration 221

LearnDash

DECEMBER 23, 2013

Specialization allows you to command a higher price-point for your services. I would take the services of a specialist over a generalist any day. After some time, you can take this knowledge and venture out on your own – or you may prefer to stay at the firm. Theories can only take you so far. Probably not.

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eLearning Consultant eLearning Strategy ISPI eLearning 178

InSync Training

JUNE 29, 2018

You’re a great customer service rep. You can teach other people how to perform customer service.” “Wow! You don't have basic knowledge of learning theories, design theories, and strategies you can target and influence your instructional designs. You created a beautiful new page for the internal website.

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Customer Service Theory Learning Theory Instructional Design 113

Infopro Learning

NOVEMBER 17, 2023

Customers’ expectations have also evolved, demanding personalized services and seamless digital experiences. To navigate this shifting terrain successfully, insurance professionals must equip themselves with the knowledge and skills to meet future challenges.

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Compliance Training Program Case Study Augmented Reality 221

eLearningMind

MARCH 2, 2023

In this simplistic example, you would never receive service without the intervention of the server. For instance, when you make room reservations at a hotel via a travel agent’s website, it is an API (between your travel agent’s website and the hotel’s database) that interfaces between the two service providers to deliver your service.

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xapi Compliance Training Resources SCORM 52

SincX Learn

AUGUST 21, 2024

Welcome to the intriguing realm of Information Processing Theory! Inspired by computers, the development of early computers in the 1940s and 1950s heavily influenced the conceptualization of Information Processing Theory. Miller and Ulric Neisserdeveloped this theory, which likens our minds to complex information systems.

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Theory Cognitive Informal Brain 52

Integrated Learnings

FEBRUARY 8, 2012

If you think of long-term memory as a network, you can imagine how we can more effectively cement new knowledge if we connect to it from multiple directions. ©Integrated Learning Services, Inc. This eLearning blog is brought to you by Integrated Learning Services , an eLearning design & development company.

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Learning Styles Write Blog Learning Social Networks 215

Learning Visions

FEBRUARY 1, 2013

I'm at the ASTD Tech Knowledge 2013 Conference in San Jose, California. Raph Koster -- "in games learning is the drug" in A Theory of Fun. Then move out a week, a month, a year.have customer service as a topic spread throughout all the scenarios. These are my liveblogged notes from a concurrent session with Julie Dirksen.

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Cognitive Games Create Design 237

Kapp Notes

APRIL 21, 2012

Next, New York Time’s bestselling author Kevin Kruse told us how articles appearing within the last year in notable publications such as BusinessWeek, Forbes, Fortune and even the Harvard Business review are talking about how gamification is impacting marketing, service and employee satisfaction (notice training seems to be absent.).

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Gamification Blogging Instruction Instructional 264

SmartUp

AUGUST 6, 2021

It has slowly become the main way to deliver knowledge to everyone, regardless of age, occupation and setting. Social learning is based on a theory developed by psychologist Albert Bandura that proposes learning is a cognitive process that takes place in a social context and occurs purely through observation or direct instruction.

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CD-ROM Trends Cognitive Augmented Reality 126

Thinkdom

OCTOBER 30, 2024

Simulation-based eLearning provides the immersive experiences needed to bridge theory and practice. This tool’s interactive storytelling capabilities make it ideal for customer service and behavioral training. Best Used For : Customer service, sales, and communication skills training. Pricing : Custom quotes available.

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Simulations Custom eLearning Development eLearning Tools Authoring Tools 52

Allison Rossett

APRIL 21, 2012

The most frequently occurring use of technology reported by workplace professionals was for testing skills and knowledge. Theory drives practice. They worked together, under the leadership of an instructional designer, in service to a client organization. ” Appealing? Not so much, not today. The 2009 study gives me pause.

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Instructional Design Instruction Instructional Design 212

Allison Rossett

APRIL 21, 2012

The most frequently occurring use of technology reported by workplace professionals was for testing skills and knowledge. Theory drives practice. They worked together, under the leadership of an instructional designer, in service to a client organization. ” Appealing? Not so much, not today. The 2009 study gives me pause.

Instructional Design 212

Instructional Design Instruction Instructional Design 212

eLearning Brothers

SEPTEMBER 1, 2017

Bill also mentioned quite a few other resources for game developers: Link to the Knowledge Guru white paper mentioned: [link] com/serious-games-resources/ learning-game-design-white- paper/. Game Theory: [link] learn/game-theory-1.

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Games Instructional Design Templates Theory 124

Knowledge Guru

MAY 13, 2015

For the third straight year, the Bottom-Line Performance team will head to ATD International in support of our Knowledge Guru platform. BLP President and Knowledge Guru creator Sharon Boller and Dr. Karl Kapp Ed.D You’ll also be entered to win a free Knowledge Guru subscription. Tuesday, May 19th. 2 pm – 3pm, W311GH.

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Case Study Games Theory Policies 100

Infopro Learning

DECEMBER 28, 2023

It plays a pivotal role by providing sales teams with the knowledge and skills to navigate this new terrain. Whether your sales team is commuting, performing job duties, or multitasking, audio recordings enable them to absorb valuable knowledge seamlessly. That’s where an effective sales training program becomes indispensable.

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Sales Program Effectiveness Diversity Training 221

Hurix Digital

MAY 17, 2025

This is especially being applied to the customer service industry, where soft skills and patience are extremely important. The difference is that a talent marketplace connects employees to relevant resources, knowledge, training, and opportunities that help them improve their mobility.

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Corporate Learning Corporate eLearning Trends Blended Learning 52

Creativ Technologies

APRIL 28, 2022

So the academic knowledge imparted through technology uses learning theories and other streams to ensure that learners have the best possible learning experience. But many EdTech products fail to provide the right kind of experience, due to which a specific vendor is not consulted again for his services.

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Theory Learning Theory Score Streaming 98

LearnDash

DECEMBER 3, 2018

Since most problems arise as learners start translating theory to practice, a flipped classroom is a more optimal use of learner time. Covering a concept in theory helps learners find their bearings, but most don’t understand a lesson until they put it in practice. Imagine customer service or sales training. Problem sets.

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Classroom Lecture Course Online 153

Tony Karrer

NOVEMBER 17, 2011

link] November 30-December 2, 2011, Online Educa Berlin 2011: International Conference on Technology Supported Learning and Training for Corporate, Education and Public Service Sectors , 17 th , Hotel InterContinental Berlin, Berlin, Germany. link] December 12-14, 2011 Kaleidoscope : The Fully Networked Human? v Mlýn , Czech Republic.

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eLearning Conferences Conference Blended Learning Diversity Training 261

Association eLearning

JANUARY 3, 2018

If the learner works in customer service, they probably don’t need to know how to do payroll. Maybe they want to get out of customer service and are interested in it. The post Choice is Key in Learning appeared first on Knowledge Direct. But faster and easier doesn’t mean better. Ready to find out what Digitec can do for you?

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Learning Objects Version Customer Service Learning Objectives 196

Integranxt

NOVEMBER 16, 2023

Albert Einstein wisely stated, “The only source of knowledge is experience.” They learn to identify relevant information, apply theories to solve complex problems, and adapt their solutions to changing circumstances, mirroring the intricacies of real life. This is where the concept of experiential learning comes to the rescue.

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Theory Simulations Case Study Blended Learning 52

Kapp Notes

JUNE 13, 2013

Singapore’s games sector comprises of over 62 games development, publishing and services companies. We discussed Malone’s Theory of Intrinsic Motivation. And discovered that Singapore has a robust games industry, here is some information about the games industry in Singapore.

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Resources Cognitive Authoring Tools Simulations 191

eLearningMind

MARCH 3, 2025

Employees are often bombarded with information, making it difficult to absorb and retain new knowledge. Heres an in-depth look at some key theories and their practical applications. Additionally, spaced repetition, where information is reviewed at increasing intervals, can help consolidate knowledge over time.

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Cognitive Case Study Simulations Brain 52

LifterLMS

AUGUST 13, 2022

But he has seen DIY customers with 5+ sites who just want to simplify the process, and then there are some enterprise customers with small IT teams who have a closed system but just take Watchful’s services to update a lot of websites at once without them have to do it as a huge project. And the timing was also very good, 2011, 2012.

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Services Scanning Authoring Tools Providers 97

Learnnovators

JULY 20, 2015

As the Senior Partner of Bob Little Press & PR , you have been providing business-to-business public relations (PR) services to many organizations in the ‘learning’ and ‘learning technologies’ industry for years. In reality this has been part of mainstream working practice for many knowledge workers since the 1990s.

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Authoring Tools Social Networks Virtual Classroom Press 170

Learnnovators

APRIL 3, 2016

He established his interest in interactive media as Director, Training and Creative Services for American Express in EMEA. Clive: All learning is real as long as you have acquired the knowledge, skills and ideas that you need. Their equivalent of ‘client’ would be their employers – hospitals, health services, etc.

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Blended Learning Authoring Tools Blended Theory 100