The Performance Improvement Blog

AUGUST 27, 2014

She writes: Create and support on demand, self service content (courses, tutorials, guides, resources and job aids). Help work teams, groups and communities share their knowledge and experiences to learn from one another. For example, Jane Hart has a five-point plan for increasing social learning.

Culture 231

Culture Develop Information Overload Organizational Learning 231

Fly Plugins

APRIL 22, 2024

There were times that I was trying to validate product ideas with a simple three or four page site with one of these services and I simply did not have the flexibility or control of the content to achieve what I wanted. You can access most of Kirk’s WordPress training video tutorials for free! And guess what?

Resources 209

Resources Beginner Blended Learning Site 209

LearnDash

SEPTEMBER 10, 2021

A quality course should help learners process that information into knowledge that they can remember and use. Use a video service that includes interactive elements. Note: some video services, such a Vimeo and Wistia) will include heat maps so that you can see what points your learners re-watch most.

Video 328

Video Education Online Lecture 328

LearnDash

DECEMBER 22, 2023

With this mind, you can leverage LinkedIn’s one billion users by sharing your knowledge. Once you gain momentum on LinkedIn, you can even cross-promote other products and services or start advertising. This will help you: Position yourself as a thought leader Build credibility Create a community LinkedIn has numerous ways to do this.

Social Networks 264

Social Networks LinkedIn Online Course 264

Paradiso

NOVEMBER 14, 2024

Shopify helps creators and educators monetize their knowledge in various ways. Shopify supports a variety of digital products, allowing you to offer diverse course formats: Video Courses: Offer pre-recorded lectures, tutorials, or presentations.

Guide 91

Guide Companies Course Diversity Training 91

Infopro Learning

SEPTEMBER 8, 2023

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. Companies have already started experimenting with ChatGPT and generative AI to a known body of content and generating a course outline, module content, tutorials, quizzes and assessments within seconds.

Roles 221

Roles Case Study Virtual World Simulations 221

Infopro Learning

JANUARY 25, 2017

In fact, effective online training can give your employees the tools and knowledge they need to build the bridge. Online training gives employees the ability to apply their knowledge in real world situations. For example, customer service associates can access active listening and communication simulations to improve those skill sets.

Compliance Training 170

Compliance Training Performance Support Performance Custom eLearning Development 170

Association eLearning

APRIL 30, 2014

With stronger educational components, we believe that associations can become the learning centers of the future, providing a vibrant learning community for industry, while augmenting traditional post-secondary educational offerings and better servicing the employees and industry alike. Corporate universities. Organizations like Yum!

Association Learning Management System 242

Association Learning Management System Association Corporate eLearning Instructional Design 242

Thinkdom

OCTOBER 30, 2024

Top Tools for Creating Simulations in Custom eLearning Solutions Adobe Captivate A robust authoring tool used to create responsive software simulations, eLearning modules, and video tutorials. This tool’s interactive storytelling capabilities make it ideal for customer service and behavioral training. Pricing : Custom quotes available.

Simulations 52

Simulations Custom eLearning Development eLearning Tools Authoring Tools 52

E-Learning Provocateur

JULY 22, 2014

Ron did an analysis of contact centre data and concluded that further improvements were only possible if practical knowledge and better practices known to the team were shared in the team. Not only does this approach service the operator with the information they need, but other operators can see the interaction and learn from it as well.

LMS 240

LMS Forum Social Networks Wiki 240

Ninja Tropic

JANUARY 29, 2025

A customer education platform is a digital system designed to teach customers how to use your product or service effectively. These platforms offer courses, tutorials, and interactive learning modules that help customers achieve their goals while using your products. Increased Customer Loyalty: Knowledge builds trust and confidence.

Platform 52

Platform Custom Education Authoring Tools 52

Thinkdom

SEPTEMBER 12, 2024

In today's fast-paced digital world, creating high-quality learning content is essential to engage learners and ensure knowledge retention. Copy.ai : AI writing tool that can generate a wide range of content formats, perfect for knowledge base articles, quizzes, and case studies.

Custom eLearning Development 52

Custom eLearning Development eLearning Tools Diversity Training Authoring Tools 52

Thinkdom

SEPTEMBER 12, 2024

In today's fast-paced digital world, creating high-quality learning content is essential to engage learners and ensure knowledge retention. Copy.ai : AI writing tool that can generate a wide range of content formats, perfect for knowledge base articles, quizzes, and case studies.

Custom eLearning Development 52

Custom eLearning Development eLearning Tools Diversity Training Authoring Tools 52

Matrix

JULY 19, 2022

For companies, the past and its wealth of wisdom are stored in institutional knowledge. . What is institutional knowledge, and why do companies need it? Institutional knowledge is the collective expertise of the organization. What are the benefits of maximizing institutional knowledge?

Knowledge 89

Knowledge Wiki Diversity Training LMS 89

Infopro Learning

JANUARY 2, 2025

Reliable Technical Support: Rely on dependable customer service and quick problem problem-solving when needed. Is a customer service account manager directly responsible for establishing a clear troubleshooting pathway? Opt for intuitive solutions with comprehensive guides, videos, or tutorials to streamline onboarding.

Compliance Training 221

Compliance Training Platform Authoring Tools Corporate eLearning 221

Fly Plugins

FEBRUARY 26, 2024

Other times they’re transitioning from a hosted service like Teachable or Thinkiffic so they can keep their online course content in-house along with the other components of their blog or business. You don’t need to have any programming knowledge whatsoever. Embedding videos on WordPress is really simple!

Embed 255

Embed Video Courseware YouTube 255

LearnDash

OCTOBER 17, 2023

This exposes your members to an even wider array of knowledge while simultaneously lighting your personal workload of creating content. For example, if a member can save real money on the products, services, or software that they already want or need, it becomes a no-brainer to sign up for your membership.

Site 278

Site Templates Community Website 278

TechSmith Camtasia

MAY 5, 2021

Video tutorials, blogs, and technical documentation are just some of the different ways you can provide users of your product with the help they need to be successful. He has created tutorial videos for a variety of projects, including Camtasia. What makes a great customer education tutorial video?

TechSmith 98

TechSmith Lesson Education Custom 98

Spark Your Interest

NOVEMBER 7, 2020

Increasing Customer Satisfaction: The satisfaction of your customers increases as they become more knowledgeable, more quickly. And it increases customer retention and the potential for future follow-on sales or services. . A really useful feature is the knowledge checks that MS Teams use in their customer training.

Miro 173

Miro Custom Authoring Tools Case Study 173

BrainCert

FEBRUARY 16, 2024

Absorb LMS: Absorb offers a robust learning management system, empowering organizations to deliver comprehensive training programs and enhance employee knowledge and skills. With iSpring Suite, organizations can deliver dynamic and interactive learning experiences to their audience. Pros: Content can be easily uploaded and utilized.

LMS 52

LMS Platform Authoring Tools Software 52

Paradiso

JULY 3, 2024

These solutions offer an efficient, user-friendly way to onboard new customers, ensuring they get the most out of products or services from day one. Customer onboarding software is a specialized type of business application designed to facilitate a smooth and effective introduction of new customers to a company’s products or services.

Software 91

Software Custom LMS Tutorial 91

Absorb LMS

NOVEMBER 15, 2019

Once your onboarding specialist is ready to turn over the reins to your internal L&D department and LMS service representative, your behind-the-scenes team will perform several key role into ensuring your LMS remains relevant and helpful to your workforce. Finding opportunities to leverage additional functionality (e.g. Team leader.

LMS 146

LMS Teams Specialist Compliance Training 146

Spark Your Interest

MAY 25, 2021

They set their own pace which helps them retain more of the knowledge than traditional face-to-face training. For example, through discussion forums and live tutorials. Knowledge is further dispersed across an organization. Mobile technology also allows learning to be extended to people in locations where there is phone service.

Online Learning 215

Online Learning Blended Learning Lesson Online 215

Ninja Tropic

APRIL 10, 2025

This approach ensures that employees not only learn but also apply their knowledge effectively, leading to higher retention rates and improved job performance. This method ensures that every participant gains the necessary competencies before progressing, reducing knowledge gaps and improving overall performance.

Case Study 52

Case Study Compliance Training Corporate eLearning Examples 52

Learningtogo

MARCH 29, 2018

Now… on with the repurposing tutorial. In the tutorial below, we’re incorporating the following concept from the interview with Margie: The science of evolution and how brain developed. It could be a ton of things, like a job aid, knowledge base, etc, but let’s just go with the 3 above. Additional science-based resources.

Content 127

Content Ratio Slides PowerPoint 127

Gyrus

DECEMBER 27, 2023

Types of LMS Integrations Single Sign-On (SSO) Integration SSO integration simplifies access, allowing users to log into multiple services with one set of credentials. From communication tools to additional learning resources, these integrations enhance the learning ecosystem by providing a myriad of services within a single platform.

Integrate 130

Integrate LMS Diversity Training Compliance Training 130

Gyrus

DECEMBER 27, 2023

Types of LMS Integrations Single Sign-On (SSO) Integration SSO integration simplifies access, allowing users to log into multiple services with one set of credentials. From communication tools to additional learning resources, these integrations enhance the learning ecosystem by providing a myriad of services within a single platform.

Integrate 130

Integrate LMS Diversity Training Compliance Training 130

Gyrus

DECEMBER 27, 2023

Types of LMS Integrations Single Sign-On (SSO) Integration SSO integration simplifies access, allowing users to log into multiple services with one set of credentials. From communication tools to additional learning resources, these integrations enhance the learning ecosystem by providing a myriad of services within a single platform.

LMS 130

LMS Integrate Diversity Training Compliance Training 130

Appsembler

JULY 1, 2024

This article explores what a self-service Open edX platform looks like, detailing its key features, setup process, tools, and benefits. We will also examine the challenges and solutions in implementing such a platform and discuss future trends in self-service eLearning. Table of contents Introduction What is Open edX?

Open 52

Open Services Authoring Tools Benefits 52

TechSmith Camtasia

FEBRUARY 24, 2020

Customers feel anxiety when they try a new product or service. And that’s why creating high-quality customer education content that addresses your customers’ needs, pain points, and knowledge gaps matters. For us, this takes the form of tutorial videos, help articles, in-product onboarding, webinars, blog posts, and more.”

Custom 92

Custom Education Content TechSmith 92

Paradiso

JUNE 14, 2022

Every year, the average SaaS company changes about 30% of its tech stack, ensuring that some customers leave software-as-a-service (SaaS) companies. Inadequate Knowledge. Inadequate knowledge about the product is a deterrent to using the SaaS product to its full potential. Have videos and documentation for tutorials.

Compliance Training 91

Compliance Training Platform Custom Tutorial 91

IT Training Department Blog

APRIL 3, 2023

Technical training helps to ensure that employees have the necessary knowledge and skills to contribute to the organization’s goals and objectives. By having the proper technical training, organizations can ensure that the right skills and knowledge are in place to move the organization forward. What is Technical Training?

Organization 97

Organization Performance Support Training Train 97

eLearning 24-7

JANUARY 22, 2021

It also due to service providers who can customize Moodle, for a fee. . Support – varies, some have tutorials, manuals, community form, knowledge base (I will list those that offer it). Site has manuals, tutorials, documents, etc. – You can also find plenty of other Moodle fan sites with tutorials, etc.

Open Source 134

Open Source Open Moodle Dokeos 134

learnWorlds

JANUARY 18, 2022

Customer education is any purposeful and organized learning activity designed to impart attitudes, knowledge, or skills to customers by a business or industry. What is your initial thought behind your product or service? People are more likely to upgrade to a higher plan for your services. What is Customer Education?

Custom eLearning Development 131

Custom eLearning Development Education Custom Program 131

learnWorlds

FEBRUARY 9, 2022

Apart from the ability to educate other people through your knowledge, you also get to generate another stream of passive income at a low cost. Type #4: Services and consultations. Spotify provides the possibility to offer your services or consultation. Create a beautiful online school without any technical skills.

Guide 122

Guide Course Online Market 122

Hurix Digital

APRIL 13, 2025

Application Training is a specialized form of IT Corporate Training designed to equip employees with the skills and knowledge required to use specific software applications proficiently. Effective application training sets your company apart by ensuring your team is equipped with the latest skills and knowledge.

Compliance Training 52

Compliance Training Performance Support Blended Learning Teams 52