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A Video Based Approach to Customer Service Training

Infopro Learning

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The service was put into place to help reduce security risks and potential data breaches.

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5 Tips for a Smooth Transition to Managed Learning Services

Infopro Learning

Outsourcing your organization’s learning and development needs with a managed learning services provider is one way your business can improve and streamline the L&D process. Understanding the Role of Managed Training Services Partner. Most learning vendors specialize in a few specialized areas.

Services 380
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Utilizing Managed Learning Services to Improve Operational Efficiency

Infopro Learning

In fact, in a recent study by Deloitte, it was found that more than 60% of businesses shared that reduced costs are a primary factor in their decision to outsource training (1). If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider.

Services 354
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Streamlining Employee Reskilling Process with a Managed Learning Services Provider

Infopro Learning

In a recent study by Udemy, 62% of L&D professionals shared that closing skills gaps were their number one priority. Another 46% shared that they focused on implementing learning programs that drive organizational growth (1). Managed service providers offer end-to-end L&D service offerings which you can leverage.

Services 369
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Selecting a Managed Learning Services Partner that Uses an Outcomes Based Approach

Infopro Learning

In fact, in a recent study by Deloitte, it was found that more than 60% of businesses shared that reduced costs are a primary factor in their decision to outsource training (1). If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider.

Services 332
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Bespoke eLearning Solutions: Process & Examples that Drive Engagement

Ninja Tropic

Scope of Work: A detailed breakdown of the services required, including content development, instructional design, and technology integration. AI-powered tools can analyze large amounts of data to identify the most effective learning strategies and personalize the learning experience for each individual learner.

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How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

This is one of the many reasons why improving customer service is a high priority for many modern organizations. However, providing quality customer service now requires that your sales reps know more than just facts and features. It also helped the sales professionals quickly learn the details of each of the companies offerings.

Sales 419