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How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

The second part was the integration of a wide range of rich media. Part 2: Integrating Rich Media. Integrating rich media into each module helped create a more engaging sales training program. Customer satisfaction scores greatly improved as well as employee confidence. Part one was the micro-learning strategy.

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AI Reflections and Tools, Scenarios: ID Links 11/7/23

Experiencing eLearning

This AI transcription tool has different levels of paid plans for larger volumes of media and additional features. Behind the scenes, there’s clearly some scoring happening to reflect how Hana feels, how she responds, and what ending you see. Post the link to a recording, and it can transcribe it for you.

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Rethinking Aviation eLearning: Development of the Workforce as a Strategic Objective

Upside Learning

That focus has helped improve passenger satisfaction scores on conflict resolution by a staggering 15-20%improving brand loyalty as a result. Impact Areas: Training on EQ has raised worker empathy scores by 35% leading to more good passenger talks. What Comes Next?

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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

For example: Instead of saying, “Understand how to handle customer complaints,” a performance-based standard would say, “Resolve at least 90% of customer complaints within 10 minutes while maintaining customer satisfaction scores above 4.5/5.” A: Costs vary based on interactivity, media, and length.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Teachers Turning to EdTech [INFOGRAPHIC]

LearnDash

Not too long ago, I wrote an article about the social media use in the classroom , how it is gaining in popularity, and whether or not it is ideal for all situations. As referenced in the infographic, AP calculus students received higher scores when they had access to a classroom LMS to further bolster their learning.

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Coronavirus Update

CourseArc

These webinars will cover the basics for new users as well as a gradebook/scoring session for instructors that do not have access to CourseArc but need to understand the gradebook functionality from inside of the LMS. We also will keep everyone updated via social media.

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