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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 2: Designing.

Knowledge 380
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General Considerations for Mobile Learning (mLearning)

Upside Learning

In this simple definition: • Mobile Technology – refers to any device that is designed to provide access to information in any location, or while on the move. Next ask if ubiquitous connectivity will enhance learning interactions amongst peers, fellow learners, instructors, SMEs, mentors and others.

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Coaching vs Mentoring: Key Differences, Benefits, and How To Use Them

learnWorlds

Did you know that 84 percent of Fortune 500 companies and 100 percent of Fortune 50 companies have mentoring programs? ?? Mentoring and coaching are two key development practices that have become quite popular, but how much do we really know about them? 1 What Is Mentoring? 4 How Can Coaching And Mentoring Help Your Business?

Mentoring 105
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Best eLearning Content Development Company in Australia

Brilliant Teams

eLearning content development refers to the process of creating educational and corporate training that are delivered online or through digital platforms, such as courses and modules, designed to facilitate learning in a virtual environment. Seek recommendations from peers, check online reviews, and request references from past clients.

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The HR Challenge: Analyze Your Corporate Training Needs

eFront

Are you a product oriented, a service oriented or a performance oriented organization? For instance, technical training usually needs simulations, service improvement training usually need scenario-based decision making, and product training requires detailed tutorials on the product. Determine Delivery Methods.

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Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

One industry that is constantly changing is online learning, also referred to as eLearning. 2) Mentoring and coaching. eLearning has a strong connection with mentoring in the corporate world. Mentoring benefits all parties involved. New online learning trends consistently rear their heads. At least, as of 2017 it does.

Trends 182
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Why Your Employees Need Mobile Training

LearnDash

Mobile training works well on tablets and smartphones that users can access whether they work in manufacturing, transportation, retail, or other service industries. Include a feedback loop for comments and questions between learners and a coach or mentor. Use Microtraining to Make Learning More Efficient. Increase Employee Motivation.

Mobile 290