Remove blogs
Remove Mentoring Remove Reference Remove Services
article thumbnail

Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Solution Highlights.

Knowledge 380
article thumbnail

General Considerations for Mobile Learning (mLearning)

Upside Learning

In this simple definition: • Mobile Technology – refers to any device that is designed to provide access to information in any location, or while on the move. Next ask if ubiquitous connectivity will enhance learning interactions amongst peers, fellow learners, instructors, SMEs, mentors and others.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Ways to Add Value to Your Online Course

LearnDash

If you’re a personal coach or mentor, offering a time slots to discuss a learner’s individual needs may be one of your most profitable—and popular—online services. Maintain a regular blog and email updates to your learners. Blogs are, of course, public—and they should be an ongoing part of your content marketing strategy.

Course 278
article thumbnail

The HR Challenge: Analyze Your Corporate Training Needs

eFront

Are you a product oriented, a service oriented or a performance oriented organization? For instance, technical training usually needs simulations, service improvement training usually need scenario-based decision making, and product training requires detailed tutorials on the product. Determine Delivery Methods.

article thumbnail

eLearning Content Development: 6 Steps to Create a Learning Problem Statement

TalentLMS

” Many companies seek eLearning services for the sole purpose of knowledge management and knowledge development. When course mentors facilitate large volumes of knowledge sharing, they feel they can filter out content for the next course. The first document that you share with a client seeking eLearning services is a proposal.

Problem 40
article thumbnail

Moving from Sales Theory to Practice: Strategies for Better Outcomes

Infopro Learning

Sales, often referred to as the lifeblood of any business, stands as a pivotal element in driving growth, revenue, and overall success. A mentor can provide valuable perspectives, assist you in navigating intricate scenarios, and bolster your sales enablement path.

Theory 251
article thumbnail

The Customer Education Experts Directory

learnWorlds

Services: Curriculum/instructional design. Customer service. Services: Customer success. Currently VP Customer Success at Cognite, a global industrial AI Software-as-a-Service (SaaS) company supporting the full-scale digital transformation of heavy-asset industries around the world. Services: Customer Success.

Expert 52