Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Leverage a Mix of Different Learning Methods.

Customer Service 340

Customer Service Services Custom Program 340

Ninja Tropic

MARCH 6, 2025

A great way to define objectives is by using the SMART method: $ Specific: Bespoke eLearning focuses on achieving specific learning outcomes, ensuring that learners acquire the knowledge and skills required for their roles. To accommodate different learning styles, include: Videos Explainer videos simplify complex topics.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Ninja Tropic

APRIL 2, 2025

For instance, a customer service representative maTo effectively support customer interactions, it is essential to proficiently operate a Customer Relationship Management (CRM) system, handle customer complaints skillfully, and utilize data analysis tools to assess customer feedback.

Compliance Training 52

Compliance Training Diversity Training Skills Guide 52

42 Design Square

MARCH 19, 2025

Customized Learning Solutions eLearning consulting services provide instructional design consulting to tailor training programs that align with business needs and employee learning styles. These services ensure scalability and flexibility, allowing companies to adapt training programs as their goals evolve.

eLearning Consultant 52

eLearning Consultant Consulting eLearning Strategy Blended Learning 52

LearnDash

SEPTEMBER 10, 2021

Since the beginning of online education, many courses have been plagued by a misconception about how to successfully deliver an online course that has kept them from achieving the success they’re looking for—namely, that video is the only thing needed to run an effective course. What can your online course offer beyond video?

Video 328

Video Education Online Lecture 328

Infopro Learning

FEBRUARY 25, 2021

Your customer service teams must have the skills they need to not only meet but exceed customer expectations. Having a highly effective and engaging customer service training program in place that delivers a high ROI is critical to your success. What are the skills your customer support teams will need to provide better service?

Customer Service 251

Customer Service Services Blended Learning Custom 251

Hurix Digital

MAY 23, 2025

Evaluation and Continuous Improvement Instructional designers incorporate evaluation methods into training programs to measure their effectiveness and impact. This stage translates ideas into actual course elements like slide presentations, videos, or interactive modules. to personalize and improve the learners learning experience.

Instructional Design 52

Instructional Design Instructional Instruction Cognitive 52

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries. Micro-learning.

Knowledge 410

Knowledge Blended Learning Product Productivity 410

Infopro Learning

JANUARY 16, 2020

If this sounds like you, video-based learning solution could be the right options for you. Including videos is a growing custom eLearning option in the corporate training programs due to its ability to improve employee learning experiences while helping L&D professionals overcome some of their top skill training challenges.

Custom eLearning Development 294

Custom eLearning Development Corporate eLearning Blended Learning Video 294

LearnDash

MARCH 3, 2020

E-learning videos help educators take their courses to the next level. E-learning videos can help enhance the overall learning experience, giving a deeper explanation for certain concepts or providing students with easy-to-follow visuals that are simply not communicated as well by text. Engage your learners. Represent ideas visually.

Video 283

Video Benefits Case Study Apple 283

Scissortail's Learning Nest

APRIL 22, 2024

Storyline allows us to add captions to video and audio files or to import caption files. Then we included the interpretation videos on a layer and displayed them using triggers. To Autoplay or Not to Autoplay Because audio narration can overlap with a screen reader voice, the standard is not to autoplay any audio or video.

Slides 111

Slides Cognitive Audio Alternatives 111

Clarity Consultants

FEBRUARY 25, 2025

For instance, a global hotel chain successfully improved onboarding by incorporating service-based scenarios into their custom eLearning solutions, which helped new hires quickly adapt to the companys culture and develop professional skills. Interactive Media Incorporate videos, simulations, and animations to bring stories to life.

Case Study 52

Case Study Corporate eLearning Custom eLearning Development Diversity Training 52

Experiencing eLearning

FEBRUARY 20, 2024

Like many of us in L&D, I spend a fair amount of time adding closed captions to elearning and videos. My question on closed caption tools and process Here’s my original question explaining my current processes and problems: What is your workflow for generating closed captions for elearning and videos?

Tools 417

Tools YouTube Microsoft Streaming 417

Fly Plugins

FEBRUARY 26, 2024

If content is king on the internet, video is the undisputed queen. In this article, we illustrate the best way to embed videos in WordPress content. These numbers describe the amount of YouTube video content consumed every day around the world. Did you get that? consumed every day around the globe.

Embed 255

Embed Video Courseware YouTube 255

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. Utilize Training Delivery Methods that Build Context.

Knowledge 410

Knowledge Product Productivity Program 410

Infopro Learning

JUNE 25, 2021

Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Unfortunately, many of the former methods L&D professionals used to rely on for product training for sales are no longer effective. Instructor-led courses are no longer the ideal training delivery method.

Productivity 419

Productivity Product Learner Develop 419

Infopro Learning

APRIL 16, 2021

Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. 84% of consumers shared that customer service was a top factor they consider when making their purchasing decisions (1).

Productivity 419

Productivity Product Custom Simulations 419

Thinkdom

FEBRUARY 1, 2024

Unlike traditional development methods, rapid eLearning is characterized by its agility and efficiency, aiming to deliver learning solutions promptly without compromising on quality. This indirectly ties to scenario based learning methods that can also be helpful in information retention & engagement.

Rapid eLearning 103

Rapid eLearning Custom eLearning Development Content Developer Authoring Tools 103

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 2: Designing.

Knowledge 380

Knowledge Product Productivity Blended Learning 380

Infopro Learning

SEPTEMBER 21, 2020

If you are looking for ways you can speed up the time to competency of employees in training, you may want to consider if outsourcing with a managed learning services partner is right for your company. A managed learning services vendor can provide your organization with assistance in every phase of the learners lifecyle.

Outsource 365

Outsource Learner Management vendor 365

LearnDash

JULY 2, 2018

Videos are extremely popular in online courses, but how do you prevent people from stealing the content? This is a question we often get ask to our support so I thought I would take a minute to discuss videos and online video security. Here is the easy way to add security to videos. There is another (less easy) way.

Video 222

Video Course Hosting Security 222

Infopro Learning

OCTOBER 28, 2020

Microlearning is also often paired with a blended learning strategy utilizing multiple training methods such as video-based learning and scenario-based learning further driving engagement. Higher ROI. Microlearning has quickly become a popular eLearning favorite in part by its ability to reduce costs and deliver measurable results.

microlearning 419

microlearning Corporate eLearning Blended Learning Solution 419

Infopro Learning

MARCH 19, 2021

An organization in the banking and financial services industry was recently integrating new AI-powered technology into their business processes. A blend of training delivery methods and topics were integrated into the leadership program to raise employee engagement. Leadership Development Videos. Solution Highlights.

Leadership 418

Leadership Quality Blended Learning Case Study 418

Upside Learning

MAY 12, 2025

What Microlearning Is NOT A chopped-up eLearning course Breaking a 60-minute course into 10 six-minute videos isnt microlearning. Microlearning is a performance tool, not just a training method. Performance Support & Just-in-Time Learning Imagine youre a customer service rep about to handle a frustrated client.

microlearning 147

microlearning Corporate eLearning Cognitive Performance Support 147

Infopro Learning

FEBRUARY 7, 2024

This is where managed learning services (MLS) plays a crucial role. In the context of compliance training, MLS providers offer a comprehensive suite of services, including: Curriculum Development:  Creating engaging and effective training programs aligned with your specific compliance requirements. from 2022 to 2031. from 2022 to 2031.

Compliance Training 170

Compliance Training Diversity Training Compliance Services 170

Infopro Learning

MARCH 11, 2021

With a mix of strategies and methods from e-learning, VILTs, games and simulations, guided learning, micro-learning, just-in-time resources and more, Infopro Learning’s learning journeys support the corporate learner for professional development and performance excellence.

Blended Learning 408

Blended Learning Performance Support Compliance Training Performance 408

learnWorlds

APRIL 21, 2022

Video Training. Choosing the Right Employee Training Methods. Effective employee training usually combines several different methods. E-learning can also include microlearning courses or activities such as flashcards, video demos, podcasts, simulators, and other microlearning activities. Video Training. Simulation.

Blended Learning 122

Blended Learning Methods Compliance Training Case Study 122

Experiencing eLearning

JANUARY 17, 2023

Even though this presentation is several years old, my methods haven’t really changed much. Short snippets or even screenshots or video walkthroughs are fine. Where to Find Freelance Instructional Design Gigs (Ashley’s old methods). Watch the recording. My portfolio is on my business website.

Portfolio 416

Portfolio Instructional Design Social Media eLearning Consultant 416

Spark Your Interest

MAY 5, 2025

Services Provided by Learning And Development Companies When looking for learning and development companies, you’ll want to find ones with a depth and breadth of experience and expertise designed to cater to your organizational learning needs. has developed a unique but proven approach and process. What makes Spark + Co.

Custom eLearning Development 100

Custom eLearning Development Blended Learning Compliance Training Instructional Design 100

The Learning Rooms

APRIL 11, 2025

Whether you’re exploring innovative online teaching methods, embracing new ways to learn, or simply curious about eLearning and educational technology, this resource will help you understand the language that shapes digital learning. Can include charts, graphs, Venn diagrams, infographics, pie charts and video. Interactive Video.

Diversity Training 52

Diversity Training Compliance Training Digital Blended Learning 52

LearnDash

DECEMBER 19, 2023

Audit your product and processes If you want to increase your revenue, keep your product (membership content and website), marketing, customer service, and purchase processes in top shape. Improve your marketing When it comes to marketing your membership site, the methods aren’t always direct. It’s time to tighten those bolts!

Tips 279

Tips Site Social Media Gamification 279

Infopro Learning

FEBRUARY 28, 2020

Even some of the best training programs that use a blended learning strategy have not worked well because they still rely heavily on training methods that create barriers for remote employees. Utilize Video-based Learning. Video-based training content is particularly useful and engaging for remote workers. Conclusion.

Compliance Training 294

Compliance Training Blended Learning Micro-Learning Case Study 294

LearnDash

MAY 9, 2024

There isn’t one single marketing method or strategy that can magically boost your membership sales. You’ll have to try out a few methods and see which one works best for you. Define your specific style in your graphics, videos, marketing materials, and even copy and content. Try embedding videos instead of hosting them.

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Site Newsletter Social Media JPG 264

LearnDash

MAY 27, 2021

MasterClass, for instance, offers a series of videos and downloadable PDFs, but there aren’t any quizzes or other meaningful user engagements (even their class forums are slow). Here are a few methods to use. Watermark your videos and images. Choose a video streaming service with content protection.

Content 270

Content Course Search Streaming 270

Association eLearning

JANUARY 24, 2018

Launching a new training program is a lot like launching a new product or service at your organization. Your marketing team knows that promotion begins well before a product or service launches. Consider using similar methods in your pre-training marketing campaign to get your employees involved.

Market 222

Market Compliance Training Movie Simulations 222

Appsembler

JULY 15, 2024

The new Video XBlock is revolutionizing video delivery in Open edX courses by enhancing security, improving user experience, and providing robust administrative controls. This article will explore the key features of the Video XBlock, implementation steps, real-world case studies, and best practices for secure video delivery.

Security 105

Security Open Video HIPAA Training 105

Infopro Learning

MAY 5, 2022

Provide support services and L&D tools. The kind of services and tools you look for in a training delivery partner depends on the project type to be completed. Some offer complete support services to the client, while others may offer other support. Check their online content such as videos, blog posts, etc.

Case Study 221

Case Study Outsource Training Train 221